I’ve had some history with this pharmacy, and I regret using them this many times. The pharmacy is incompetent. If you need your medication soon, beware. I left scripts and was called a day later saying the medication wasn’t available. Other times, they are backed up for hours and fail to fulfill their promise times. I ordinarily don’t mind spelling my family’s last name(which is a very common one), but I’ve been asked how to spell it by the same clerk several times in one day… Even 30 minutes later. I don’t know if they have more work than they can handle or if they’re just that inefficient and forgetful. There are other pharmacies close by that I’ve found are kind, remember your name 30 minutes later, and deliver within the same hour.
Chelsea F.
Classificação do local: 1 College Station, TX
I’ve been waiting at the minute clinic. It is taking forever. They have two doctors and only one working. Very slow service. The staff is fairly nice. It is just another CVS in my opinion.
Lauren B.
Classificação do local: 2 Cypress, TX
The CVS is fine but the pharmacy is awful and always a wait. It needs to be a 24 hour pharmacy with as much business as there is or better staffed.
Ashley W.
Classificação do local: 2 Cypress, TX
The pharmacy is extremely slow. I don’t know if they have so many prescriptions that they are behind or they don’t have enough staff but either way I’ve never been able to walk up and leave in less then about 20 minutes. Most of the pharmacists are not friendly but the last time I picked up my prescription the lady was very nice.
Scott S.
Classificação do local: 1 Cypress, TX
This is the worst pharmacy I have ever dealt with. Check what you get because I was given the wrong medication on two separate occasions and the wrong quantity twice. On one occasion, my doctors office called in a prescription, but CVS failed to fill it. I had my Dr.‘s office call back and the CVS employee asked«Oh, so you want me to dispense this?» The nurse answered, «um yes, this is why we called it in.» After 10 straight visits with one issue or another, I switched my prescriptions to another pharmacy much further away just to avoid the hassle of this one. I also wrote CVS a formal complaint letter. That’s not something I normally do. I would not have dealt with it for so long except my options are restricted by my health insurance. If you have another pharmacy available to you and your family, I suggest you go there. This place is so hap hazard it’s dangerous.
Adam C.
Classificação do local: 3 Cypress, TX
Just OK. The pharmacy is usually VERY slow. I will say that yesterday when I told them I was filling a prescription for pain medicine for my wife and that she needed it ASAP they were accommodating and had it done in 15 minutes. The rest of the store is more of a time killer while you wait. But then again, if you are going to CVS to shop… ’nuff said
Thed C.
Classificação do local: 3 Cypress, TX
I’ve been going to this pharmacy for 4 years but today was an experience of POOR customer service. I went to the pick up window and the woman behind the cashier walked away. There were 4 of them standing there talking and joking around and each one of them made eye contact with me(SEVERALTIMES) but no one came to help me. I was starting to get really irritated then because my kids asked me if we can leave and I kept saying as soon as someone helps us and we get the medicine. Then another one of the pharmacy techs looked at me AGAIN but still no assistance. Finally, I said, «Are you guys on a break or lunch or something?» Then one of them said, «Oh, did you need some help?’ Uh, no $h!t… what would make you guys think I needed help… was it me standing here looking at you guys a dead give away?! My thing is if you don’t want to deal with customer service… get another job!