Cinemark 12 Cypress

I was not impressed at all by this theater. We were really looking forward to a movie night. We went with family to see the new Bond movie, spectre, the seats were uncomfortable and I was given popcorn that tasted burnt or rancid. It was disgusting. I took it back to the counter and asked for a replacement tub, which they gave me. Burnt and terrible tasting again… So I brought it back, yet again and asked them if they could get it from a different popcorn machine, I had watched to see which one it came out of. After the attendant got me a new popcorn, I watched as he tried to hand out popcorn from that same machine to the next person in line. I stopped him and said, trust me you don’t want that.
The service was pretty crappy, no one was really excited to help us out or even work there, when we purchased concessions.
I am not usually one to bother people about fixing problems, but I really wanted popcorn for the movie. I tried to apologize and was incredibly grateful for the final replacement, trying to be optimistic and the staff was just kind of rude. Haven’t been back since, not worth our time for the money it costs.

I’ve been to this theater several times. The XD screen is very cool and fun to watch. The staff was friendly on some occasions and rude on others.
The seats are fine for most larger people but could be a little wider. One major plus about this theater is that there are many good restaurants nearby in the same parking lot and I’ve enjoyed trying some of the different ones. There are a good variety of places to eat with different price ranges which makes it a lot of fun to watch a movie, go get something to eat, and then come back to the theater and watch another movie.
One downside is that you can’t pre-​reserve your seats.
One time I went in to watch Dawn of the Planet of the Apes and I got first to the theater, and found the center seat. Other customers came in after me (looked like two women) holding their popcorn and drinks. They glared at me hatefully and one of them declared loudly «NOW WHERE ARE WE SUPPOSED TO SIT?» I didn’t respond and pretended to look at my phone (this was way before the movie started) while they grumbled and sat somewhere up behind me.
There were no theater staff around in the theater at that time to ensure order so I was actually a little bit afraid the other customers would attack me for taking «their» seat, but thankfully they didn’t turn violent.
The lack of reserved seating is one reason why I’ve not chosen this theater very often.
The screens are large and the theater gets dark during the movies which makes sneaking in a bit of candy easy if you would like that.
There are a lot of 3d movies that play here which is great as I prefer 3d movies to 2d.
I would like there to be somewhere to sit down in the lobby area because if I have to wait for someone to pick me up for a ride it can be kind of awkward standing there or in the entry-​way trying to stay out of other people’s way as the lobby area isn’t as large as some movie theaters.
Apparently there’s an app you can get on your smart phone called Cinemode which rewards you for keeeping your phone silent during the movie. i would definitely take advantage of that if I had a smart phone but I haven’t gotten one yet (I have an older style cell phone) but I can see that as one advantage of patronizing this theater even for people who don’t directly use the app. It’s nice that they have several messages before the movie encouraging people to shut those things off as there’s nothing worse than a bright screen in a dark theater while the movie is actually playing.
The theater itself is quite nice and I’ve enjoyed my experiences here for the most part.

This place needs some work.
You walk in and you should expect to smell fresh popcorn, but instead you get this weird stench.
The theatre itself isn’t bad. They need to update their chairs as it’s been years since the last remodel.
One thing that really stuck to me, was the men’s bathroom across from 12 had a huge pool of water in front of the urinals. And let’s be honest, it’s a men’s room so this made it stink even worse.
So being a guy who wants people to be aware of the birthdays, I told the manager and her response was «oh yeah we’ve know about that for a while, it’s just water so it’s okay». What?! No it’s not. It’s disgusting.
The theatre itself, was clean. The sound was good and the picture was good.
For the the Tl/​dr — it’s your average movie theatre.

We don’t go very often but it was nice and the staff were very friendly.

I love this theater, it’s very small and cozy. Sometimes you have to get your tickets inside at the snack bar, it’s kind of a inconvenience because usually there is a long line at the snack bar so you have to fight through the crowd to get your tickets. The popcorn is really yummy and so are the drinks, I can’t say anything on the other foods because I never ate those there. I like that they have buy 1 get 1 free if you buy a drink you get a pop corn free and each week you get a new coupon in the email, and you can either print it out or you can show it on your phone. I can say that I think that the employees are very good at their jobs because just last week a women collasped on the floor and the employees sturck into action and called 911.

Never really had any problems with this theatre. There are a lot of teens as many posters say. I use the CaptiView device (closed caption device) without any issues, it does take several explanations to several employees what a CaptiView is.
Food and Combo Packs are terribly expensive although popcorn is my favorite snack. I’d purchase more if prices were more reasonable like under $ 8 for full meal pack. Cost is why I give it a «3».

Went her a few times with my son to watch 3D movies. The food is crazy expensive which I totally forgot how expensive it was. 2 3D movies, popcorn and medium soda and a snack pack special will run you a cool $ 40. I watched X-​men which was fabulous. I wish I could go back to see Maleficent, but I will have to wait until I get my yearly bonus to do that.

Not too impressed with this movie theater. It has the basics, but it seems too small to serve the growing suburb of Cypress. There aren’t that many screens and the auditoriums are on the small side.
The nearest movie theater to this one is not close enough and that may be why the movie we first attempted to see was sold out in the middle of a work day.

It’s a standard Cinemark location which comes with its own pros/​cons. You come here to watch a film and let the theatre obfuscate from your senses. If you come during a non-​prime time/​day and see no one in the box office then don’t despair. Just go on inside and you’ll see that they are taking ticket orders at the concession stand.

Wow, will never come here again! The service is very rude, from the ticket booth through out. I guess I should’ve just stuck with what I know. The screen was the smallest I’ve seen for a new premier, not to mention you walk in to a theater of sticky floors with a crunch of popcorn. To only sit in a squicky chair with a gift consisting of trash from the previous person for you to figure out what to do with. So needless to say, I did not stay. The one star is for them being so prompt in giving me a refund without question. Now off to a real movie theater I go.

I stopped in here earlier this week after driving to Houston from Austin to see a movie with my dad. We chose Saving Mr. Banks (which is adorable — although the movie choice doesn’t reflect on my review).
Our movie started at 12, the ticket booths were empty, so we had to buy our tickets inside — it would have been nice for the staff to leave a note to let us know tickets were being sold at the concession stand. The theater was not dirty or crowded, so we were able to go right in to the movie. The location is nice since there are plenty of food and shopping choices nearby. All in all, this is a pretty average Cinemark.

Theatre smells. Food is gross. Popcorn was stale and the poor shit of employees here are all teens with attitudes.

This place has really become a dump! The seats are uncomfortable and dirty. Silverado in Tomball is way better and worth the drive.

Small, but nice.
Also happens to be the location of our church services on Sundays.
The theaters are clean and the popcorn is good. What else do you need?

There was no power today. Very sad, as we did not get to see our movie. We still love the movie house.

It’s not the best theater. It’s definitely small but that’s not why I gave it 3 stars. I can’t stand all of the teenagers that hangout there constantly now. I would much rather prefer to drive a little further to a different theater that isn’t bombarded with «teeny boppers!»
And also… the movie selection is also limited alot of the time. You can tell this is a very conservative movie theater. They don’t show anything controversial here, no matter how big the movie is.

I’ve been going to the Cinemark more frequently and the issue with the concessions seems to have been resolved. I have not had a long wait the last couple times and service has been quick. The people are just nice here, employees and patrons.
Now if they could just add some more food to the menu, I’d be in hog heaven. Besides Cork Café, there is also a great Shoguns next door until then.