ASI Gymnastics

I bought a groupon to try this place out before deciding to enroll my 16 month old. They only have 3 classes and 2 of them are on Friday evening. We went with the wed morning class. My daughter woke with a nasty cold on wed. I called to schedule a makeup. Brittany «the manager» said I could not schedule a makeup after our paid 4 weeks so we would have to go to a Friday class. This doesn’t work for us. The other option she gave was to buy another month at full price and continue going until my daughter turns 2 (8 months from now) and then we could schedule her makeup class when they have more scheduled classes.
We are only enrolled for one month so apparently there system won’t let them schedule anyone after the enrollment period. To extend our enrollment by one week would have been a logical solution, but they will not do this. Seems to me they just want to take your money and do as little as possible to make any accommodations. We will be going somewhere else after this month is over. Horrible customer service!!!

This is my only experience with a gymnastics facility so I am only comparing them to my experiences with other youth sports that my children have participated in. For one, the gym is ran by extremely young people who seem to be teenagers. Also, because the staff are mostly teenagers, they are constantly changing/​switching coaches. The front desk people are generally rude and make mistakes which caused me to be overcharged :(When I realized that they made a mistake, the person over the phone was less than helpful in correcting the mistake and also said that the mistake was my fault. No! I’m sorry that your employees are not capable of correctly handling a transaction. Another big issue that I have with them is they don’t evaluate and move the kids up and a timely manner. I feel like its more just for fun. I am all for fun but I also want to see progress and improvement.
On a positive note, the gym is new, clean, and huge. From my experience, Coach David, Coach Molly, and Coach Chris are really good. Most of the coaches are very nice and will speak to you briefly if you have any questions. Unfortunately, some of them are way to playful during class in my opinion. I also see a few talking to each other instead of focusing on the students whom they are coaching.

I agree with all the bad reviews, teenagers and inmature coaches running the gym. Not profesional at all. My daughter refuse to keep going because the coach never explain to her what to do at her 5 years she need more directions I gues.

I give them 5 stars to compensate the other reviewers. It’s a new gym place, what can you expect as far as the young coaches and lack of good management or customer service. But, from my point of view for the PRE-​SCHOOLERs, this place is awesome! New place means new and clean equipments and restrooms. No bad odor for sure! (Some of you might already know to which place I’m referring to).
For pre-​schooler beginners (like my daughter), for parents (like me) who don’t have high hopes for your kids, who just want to see if your kid «fit in» gymnastics or not, or just to get your kids to have some (indoor) sport, have some sweat and fun. Then, this the BEST place for you! And it’s all about finding the BEST coach, of course. I’d recommend you to have a little patience and when your kid is promoted to level 2 Kidz Gym, then go for coach Payton Brown. He is so much fun and will get your kid to the max! He coaches tumbling for big kids, too.
By the way, I always see ALL of the pre-​schoolers is working hard. No sitting around for sure. Same thing for their summer camps, too. I see they have many fun games that make your kids move and not getting bored! Both of my daughters love to go to their camps better than the other place. They said the kids are so much nicer, too. I just wish they could give at least the same price as the other one!

I came to the gym to watch my niece who didn’t want to come that night. Only if I would come watch. I have only had experience at Cypress Academy. Your gyms are night and day. From the parents sitting on your unorganized seating where you have parents that lean against the next row. So if you sit there you get attitude. I can promise you that if anyone ask my opinion of your gym. I will tell them that it is a high dollar babysitting gym. Because there is zero instruction. Because you have a bunch of teenagers running the daycare. I saw so many kids doing nothing. Laying on mats.