149 Cleaners & Alterations

Husband has gone here for several years with no problems/​complaints. Last week that great record came to an abrupt end. He received his cleaning– a police uniform– and the collar was ripped to shambles on 2 uniforms. He informed the owner that the collar was not this way when he dropped it off. She offered to turn the collar upside down to fix it. He was not interested as the protocol for uniforms is strict in the dept. her husband then came from a back office and began accusing my husband of bringing it in damaged already. Really? What sense would that make? Instead of just addressing the issue and making it right — owner was very rude. With so many options on the area– why would you lose a loyal customer over 2 shirts? We’ve since found MW cleaners on louetta/​grant. What a difference! In the end I’m glad this happened bc we could find a better service even closer to home and more professional (and without damage to our clothing). AND MW cleaners delivers for free!