McDonald’s

Really bad customer service. No smiles no positive attitudes. Kid in the grill area bluntly ignored the cashier when she asked for a side of Mac sauce after rolling his eyes so she had to have the other side do it. Then got an attitude becuz I asked for another side when I clearly asked for two in the beginning. I offered to pay for them and everything. And this bullshit where u have to buy a Big Mac to get the sauce is pissing me off. And it’s only with the Akron locations. The Youngstown locations and Cleveland ones are not like that it’s bullshit. If I want mac sauce for my fries and I pay the .30 for it there shouldn’t be a problem. I am over these childish rude make things complicated for no reason owners. I won’t be back to this one. Thanks.

Love the remodeled McDonald’s now! The double drive thru is great and the parking lot is easy to get thru

This place is newly remodeled. It appears it has all new employees, true they’ve been with the restaurant probably since it re-​opened in December. They need to get them retrained as in how to do their jobs. The pre-​remodeled place while not the best looking had much better employees. This one… It is a clean and nice looking place, but the inside wait time is horrible. As it is in quite a few McDonalds, they feel it’s more important to get as many orders and the money first and make the customer wait in a line to receive their food. Some take it to the extreme and actually place more emphasis on the drive through orders than they do the eat in. I’ve actually started going to the one on Steels Corners road which is a couple of miles further away, because if you eat in, you don’t have the feeling of having to wait until the cars are served first. I doubt if I would return to this location very often.