Applebee’s

I must have gotten pranked because no service could have been this bad. Favorite part was when the server tracked us down in the parking lot to scold us for not having tipped him more.

Ok. We come here quite often… and see the same ppl (workers I mean)
NO attempt to say to us— hello again, nice to see your back.nothing.
I normally tip well, just because it’s part of my nature being a part of the service industry for so long.
But this chain, especially this location and Howe Ave really need to get it together.
The service tonite was awful. First of all, they had a new waitress training. I’ve worked in my share of restaurants, and the
«Normal» policy is for the new server to shadow the trainer. For them to learn the ropes. They usually come around and tell the customers this is… so and so. and they will be training tonite.
Nope. Not like that at all. She introduced herself, and the lack of service began.
I don’t want to draw this out, but come on ppl… show some class and at least act like you guys have a clue!!! We were there for almost 2 hours!!! I kid you not.
A 3 top…, 2 for $ 20…with boneless wings and another order.
Yes. Almost 2 hours later we finally checked out.
I just don’t get it.
This location about a year and a half ago used to be so fun to go to. The servers rembrd you and were attentive. …now they can really care less. And the food!!!
Literally in the past 3 weeks we’ve gone, they haven’t had what I normally order. (Lemon grilled chicken with the quinoa/rice)…tonite it came out smaller than ever… the rice they gave me extended past my little chicken breast maybe an inch.
So cheap. It isn’t even all quinoa. But mostly rice.
Whatver. I’m just so done. It doesn’t take a rocket scientist to wait tables. But with the staff they have here now… apparently it does.
And I’m writing corporate about them. Because we choose to go here to spend money. Every single week. The least we can get is good service and the food we order. Smh. …

Applebee’s always has a nice selection and a variety of items to choose from. As a «Whachamacallit» (as my boyfriend would say) they’re pretty good at delivering all food items but a master of none. Same goes at this location. Food just fine. Service, however, is lacking. On a very slow afternoon during August with maybe a handful of other people in the restaurant with us… It took our waiter exponentially longer to tend to us than it should’ve. Let’s face it: even if the food is delectable, if I receive crappy service it weighs heavy on my review. Yet again, nothing to write home about.

Dinner review… terrible lighting.. over dressed salad… drunk spewing profanity at the bar… will not be back again after dark… never had bad meal on weekend at lunch.

The steaks are just great here.

What can I say about a chain place? I’ve never had bad service here and they are always very helpful with my kids and food we order for them.