Griesshaber, Eric DVM – Acadia Veterinary Clinic

I went to this vet for about 2 years. Was never really comfortable with Dr. Griesshaber’s constant vacant stare and the weird pauses after I would ask him basic medical questions. Honestly, he seemed… off. every time I was there. He did an okay job with my cats, but he did not seem very interested, invested or knowledgeable about up to date medical advances. He gives off an apathic vibe and it seems be to just a job for him and not something he is at all passionate about. The final straw for me was when he made a really bizarre comment to me about my sick cat that was being treated for an on-​going medical condition. He said that since cats ‘can’t talk’ he really couldn’t say how the cat felt. Obviously, I wasn’t asking him how my cat «felt». I was asking him for his professional/​medical opinion on my cats overall health & specific medical condition & how we were treating it, etc. I honestly felt that he just wasn’t very smart or interested in animals. His offices are clean, though the restroom is basically a storage room with pet food/​supplies/​etc and not great. It’s a small office. The receptionist is semi-​friendly. I guess I was okay with it until that ridiculous comment he made to me and then I switched to Arch Vet in San Jose… Then I realized what I was missing. Arch Vet is a thousand times better.

This vet is seriously amazing! I had tried 4 vets before following a family member’s recommendation to bring my dog here. My dog has a lot of health issues considering he’s only a little over a year. At Acadia they were extremely thorough reviewing his previous medical history and listening to my concerns and long explanation of everything Remmy had gone through health wise. They were accommodating with appointments, worked seamlessly with my Trupanion pet insurance (even sorting out a problem Trupanion made by resubmitting info and saving me the time and effort of sending it in), and understood my extremely tight budget and monetary concerns while still wanting the best for my dog! They were always willing to talk over the phone and refer to the vet for any detailed or important questions I had if I wasn’t able to come in (I worked in Half Moon Bay and couldn’t just pop over). They even worked well with a vet dermatologist seamlessly, no extra effort on my part! They always recommend top of the line products and really I can’t say enough good things about them! I have recently moved to the DC area and so miss having such an incredible vet!

Acadia Veterinary is a top of the line veterinary establishment that I highly recommend. I brought my cat Zeus in for a check up and shots. From the moment I walked in, I felt well taken care of. My cat is very apprehensive of new situations and new people. The staff and the ambiance of the clinic made him feel right at home.
I used to frequent a veterinarian in Los Altos. Although my previous veterinarian was a satisfactory clinic, I am glad that I chose Acadia for several reasons. First of all, the business is in close proximity to Los Altos, just right over the 280 overpass. Second, there is a personalized level of care that cannot be found at any other veterinary clinic in the area. Third, the pricing of veterinary care is far below what you receive in value.
I cannot imagine taking my cat to any other doctor. Danielle at the front desk is so kind, warm, and just absolutely fantastic from the beginning of the visit to check out. Dr. Grieshabber is top notch in his field. He has given me advice on everything from medical to dental to behavioral issues and all of his advice is effective.

The doc was fantastic with my cat. He takes his time and makes your pet comfortable, petting and reassuring them, before beginning the actual examination. He understands the animals he’s examining. So many vets just want to get in there, start shoving things into your pet, palpitating them and squishing stuff. It’s refreshing to have a non-​hurried, calming vet visit.
He also doesn’t try and sell anything to you during the visit, unlike so many other vets. He makes reasonable recommendations and talks about the whole health of the pet, not just a singular symptom. Though I’m actually overdue for taking my little buddy back for a revisit, Dr. Eric is my vet of choice from here out.

After having to fire my last vet (see my review for Alta Vista) coming here is a breath of fresh air because everyone is always excited to see my dog and the doctors/​staff are always honest with me. Price is not something I factor in because of the excellent service and value they provide. Definitely recommend coming here.

This place was great when Dr. Jones worked here. Dr. Jones was the best vet I had ever taken my animals too. I also really enjoyed how close the location was to my house.
I would have to say though that I will no longer be coming to this Vet office for two main reasons:
1. The last three times we have come here we have always had bills for over $ 1000.
2. The hours they have posted are from 8am to 6pm. Every time I have come here I have always received a call to come pick my cat up at 4pm and bring her back the next day at 8am. The third time I took my cat I was really upset about this and asked why I had to come pick my animal up early and the response I got was that the Dr. wanted to go home early.
I really like supporting businesses near my house and gave this clinic three chances. I think from now on I will start making the longer drive to a new vet because paying more than $ 1000 per visit is starting to look more like a human medical bill than an animal one.

Somi, my mini schnauzer, needed his vaccines and i didn’t feel like going on a drive out to the almaden area to his usual vet so i came to my local vet which is just down the street. Acadia was having a 25% off vaccines sale which was a plus and I felt that it was time to go to our local vet. The receptionist was very welcoming and had me fill out all the necessary forms and explained some questions I had in a very professional manner. Somi went in happy, got his shots, and walked out with a smile. Our family will definitely continue coming to Acadia for Somi’s check ups.

A friend of mine recently became ill and I helped her take care of her ten (!!) pets while she was hospitalized. Dr. G and staff were REALLY accommodating, letting me squeeze in six dogs for vaccines with pretty much zero notice so that they could be boarded, and asking after my friend’s health as well as her animals. (The clinic was so quiet that afternoon, I suspect that they were squeezing us in during their lunch break!)
I was in several times with cats as well, and the entire staff was warm and pleasant. They were even able to get blood from a cat who I would cal feral. she shredded my sister’s arms when we caught her to take her in (I’m a former RVT and she is a VERY cat-​comptent RVT), I have NO idea how they managed to get blood from her!
I found Dr. G to be very compassionate, ethical, and professional.

The receptionist was very welcoming as were the rest of the staff. I had our little Angel seen by Dr. Griesshaber. I’ve never seen so much compassion and love towards our little Angel in the past with other doctors! He seemed genuinely concerned about her health and well being. Phenomenal doctor! I’ve dealt with many veterinarians in the past and honestly, I can say out of all, this was by far the best experience we’ve ever had. Thank you for showing so much compassion towards our little Angel.

I am pretty happy with the service at Acadia. Dr. Griesshaber and his staff are professional and they always make sure that my dog gets proper and customized care. I appreciate being able to schedule an appointment on the same day and my dog loves going there. The costs may be higher, but the location’s convenience and the customized care my dog receives are more important to me.

The place was great until Dr. Jones retired, with organized front desk personnel and friendly vet techs. Dr. Jones was a brilliant and compassionate diagnostician, able to figure out things other vets were scratching their heads over. This young less than dynamic due that took over his practice needs to learn a lot about customer service, manners, and probably also go back to the books. No clue on how to keep customers happy.

Dr. G takes care of my cats Hoagie and Dusty. I have seen both Dr. G’s actually and they are both really great with my cats. I’m always nervous after having a hard time getting them in their carriers and getting them to the vet but everyone at the office is very good with them. From the front staff, to the back staff and the doctors, everyone seems to be very nice and caring. I know that my animals are in very good hands. As far as the cost; it doesn’t seem to be any worse than other offices in my experience. I have previously spent a pretty penny at emergency vets for simple procedures.
UPDATE: I am confused as to why my review was filtered by Unilocal.I am a real person that really takes my cats to this vet office. I noticed that a whole bunch of good reviews were «filtered.» I would just like to clarify that I am actually a client with good experiences here.

Very ethical! I just moved here from NC and my dog apparently got into some poison in the yard where we are renting temporarily. I rushed her to the nearest vet, which was dr. Griesshaber at Acadia. They saw us right away with no appointment or record on file. I am sure they could have recommended costly treatment such as blood tests and x-​rays, but dr. G was confident, after a thorough exam, that she would be fine. They even called the next morning to check on her.

We have been going to Acadia for over 20 years. Over the past several years we have met the new owners, a husband and wife vet team, the doctors Griesshaber. Very kind, knowlegable and service oriented. We have recommended three friends to them and they are all happy. It is very personalized service.
G and S, Los Altos

I have been taking my pets here since I was a little girl — so probably 25 years or so (I guess my parents took them when I was that little).
Dr. Jones owned and ran Acadia for years and has sold it to the Griesshabers (as I understand). Anyway, Dr. Jones is the best. He really helped my cat Marble, and dog Buffy. Buffy had to be put down when I was 13 and the transition was done there. It was a sad day, but Dr. Jones is so professional and so was his staff at the time.
I can’t say I know both Dr. G’s yet very well. I have met with them a couple of times about my two cats and they were very knowledgable. Both times I went in for emergent basis — one of my cats is accident proned — some procedures were recommended (and I went along with) that were rather expensive, i.e. x-​rays with no demonstration of actual pain by the cat, and eye drops for some kind of nerve problem they thought he may have had. I get that things are expensive when you have to take your babies in to the vet… so it didn’t bother me.
The staff there is as friendly as can be and very attentive. Of course my cats hate going to the vet because they know they are going to be poked and prodded, but the staff always comes in and oooohhhs and ahhhhs over my little ones. Because, quite frankly, they are the cutest ever.
It’s a family feel to the place and everyone seems very genuine and caring. I would recommend taking your pet to Acadia.

I have been taking my animals to DR Jones for over 20 years now. Dogs, cats, and even a turle once. He is awesome and really knows his stuff. Holly, Chuck, and Dr Jones are all great. They provide top notch service and they are very pleasant as well. If you have a furry one you love call DR Jones

There are a few reasons this review is getting two stars instead of one.
Pros:
1. When ever my fiancé or I needed an appointment we got one same day. No matter emergency or routine check up, we were in the same day we called.
2. The vet techs and front office staff are very nice and always cheerful.
Cons:
1. After multiple visits we never felt we had a comfortable rapport with Dr. Griesshaber. He found him to be slightly condescending and very impersonal.
2. He always pushed the more expensive drugs/​treatments (ie pushing name brand drugs instead of generic or giving us a written prescription so we could purchase the meds online instead of at his shop)
3. He’s expensive. No matter what we went there for it always seemed to cost around 5 – 700 dollars.
Finally I’ll leave you with a story:
We had an emergency with our dog Coco a few weeks back. I took her to Acadia to get her fixed. The doctor did what he could to help however since it was the end of the day we had to take her to another facility to continue care. He continued to push the most expensive option which was driving up to Davis to have dialysis performed on her. This was not an option since it is so far away and was way too expensive. Although he continued to push it we decided to keep her local at Abode Animal Hospital (
) since it is a 24 hour facility. Dr. Griesshaber suggested that we take her to a different after hours facility for evening care then bring her back to Acadia for the day. He also talked Adobe down saying it was very busy and you aren’t sure what kind of care you can get there.
Coco ended up passing away that night. I called Acadia the next day to ask a few questions and let them know she had passed. I assumed that we would have received a phone call from the doctor to express his sympathy for our loss. We received nothing from the doctor or Acadia which was the saddest thing for me.
Bottom line we will not be taking any future pets to Acadia we’ll be taking them to Adobe Animal Hospital.
UPDATE: Though my earlier review may sound very harsh, I do believe the doctor had Coco’s best interests at heart. He’s a decent doctor – but his bedside manner leaves much to be desired, particularly when dealing with grieving or worried family members.

Great friendly staff. I have been going to Acadia for years for my 2 cats. All of the doctors are great and helpful. The front desk is also extremely friendly. If you want to make sure you get a highly qualified staff go to Acadia. You can tell that everyone at Acadia really care about pets and want to ensure that every animal is given the best possible treatment.

I am shocked by the other reviews. I have boxer who has spondylosis, arthritis, epilepsy, and a delicate gastro intestinal system despite only being 4 years old. The technicians there are very loving and very helpful. I have had several different doctors all of whom were conscious of what I could afford, and were very helpful. The last time I was there, my dog had just suffered a few really intense seizures. They fit me in immediately even though it was a Saturday, and we talked through 5 or more different medication options. The doctor was concerned with price, side effects and the long term health of my dog since he would obviously be on this medication for years to come. He has been on the medication for about 6 weeks, his seizures are drastically reduced, and as an added bonus, the medication has also helped his arthritis. I have gotten several phone calls since then checking up on his progress and telling me about research she has done on other treatment options. I’ve never had a vet take the time to do research for my dog after we’ve left the office.

We brought our white Boxer to Acadia several years ago. We were at our wits end with other vets who could not solve our girls digestive and skin issues. Dr Jones, and Dr. Genie Griesshaber worked to greatly improve our dog’s quality of life. Their loving, kind and gentle touch helped us get on the right track. We now have a dog who eats, no longer has skin hives, and does not vomit or have loose stools. Hooray for Acadia! We would HIGHLY recommend these Vets.