Broadstar Communications

If I could leave negative starts I would. The absolute worst company I have ever dealt with, period. Because I work from home and the internet/​customer service is HORRIBLE, this company has cost me hundreds of dollars. Customer service wait times are atrocious, and calls are «dropped» after being on hold for up to an hour. I personally have spent 5 hours on the phone with customer service IN ONE DAY because of «dropped» phone calls. I cannot get any other service provider because this is the only company that is connected to where I live. I have personally dealt with 5 different techs since moving in less than 1 year ago because they all quit due to poor management, and lack of ability to properly fix the service. I could give more examples of how poorly operated, and managed this company is but in all honestly if I was reading this I wouldn’t believe what I was reading and would think someone was just exaggerating. Please do yourself a favor and don’t get service through Broadstar.