Winchell’s Donuts

i went around 5:45 — 6:00pm it was dirty fat mexican lady was mean the food look old never again the oven were they cook the food was dirty

I’ve never written a 2-​star review but in this case I’m even being generous. This place is terribly managed and operated. The sandwich was OK, hence the extra star of what was a 1-​star experience. The staff is totally complacent and act like they’re doing YOU a favor by even take my your order. I walked in at 11:15am on a Wed morning and was greeted by Ranchera music being blasted at full blast from powerful speakers. Nothing wrong w music but this neither the time not the place. It’s a donut shop, not a Tijuana strip joint. I ordered a combo meal which comes with a coffee. There is a condiment station for sugar and cream and there was absolutely no sugar avail at all, except for one package of Sweet & Low that had already been opened. No one else was in the place so the staff could at the very least do a walk through but apparently they were otherwise occupied… I asked for a cup of regular tap water to go along with my lunch and was told they don’t that here and that I have to buy bottled water instead. Like I said, Winchells generally has good food but whoever runs this place needs to seriously up their game if they’re going to survive in the service industry. Terrible terrible

Meh. Creampuffs: Custard was too sweet and very uncustardly. And ugh keeping them at room temperature made it taste unpleasant. Donuts: what an unimpressive selection. I can find better at 7-​Eleven or the market.

Iiiiieeeewww iiieeeeww. iieeeeww. Icky Icky Icky Icky
Had a hankering fer a donut… these are NOT your mother’s donuts. I think Winchell has turned into a Mexican pastry outlet. None of the donuts resembled what I remember from Winchell’s. Granted, I haven’t been here for years. The ‘jelly’ donuts had some kind of stuff sprinkled on top. Bought two donuts, took a bite, threw them in the trash.
Sigh. Another childhood memory trashed

Today I tried getting my breakfast like every single day at Winchell’s and I discovered that they charge me $ 1 more. I would like to know were I could report it thx

The workers here are so rude. My daughter spilled her milk all over me & the table. I asked for napkins or paper towels 15 times, a worker came out cleaned up the spill and table & completely ignored me. So rude.

First time here. came in to pick up a couple dozen for the kids school office staff. I must say, all of the donuts were beautifully organized and delicious looking. Also ordered a breakfast bagel for myself, and it was handled properly with gloves and a clean working surface. They did, however, cook the egg and bacon in the microwave using a plastic reused container. Doesn’t sound healthy to me. Everything else was great, though. One lady was making fresh orange juice, and another was mopping the back area and getting ready to clean up the main floor. All in all they are doing a great job (except for cooking in the micro).

Yea, this is a donut chain so you should get a descent quality made from mix donut. The place is clean but I disagree with the Unilocaler who thinks this place is a «delicious donut shop»
I think they mean this is a Janky Winchell’s outlet all right. Went in at about 6am on a Monday morning when you would expect the donuts to be nice and fresh. They were not. So there goes the slogan on the side of the box «Home of the Warn ‘n Fresh Donut» For a chain donut shop the selection was ok but not as large and diverse as one would expect.
Went in thinking I was going to get ½ a dozen and was told right away that this was a mistake and that I should be getting 12. I kindly replied no thank you to which as another Unilocaler had mentioned the stern voice of a certain female employee informed me that I was not doing it right and not saving money. So again to the shill Unilocaler «Who believes the staff is very friendly» and based on the other reviews the staff is not friendly even when you are.
Last thing I will say is when choosing my donuts they kept trying to push more on me and selecting different ones than I was asking for and telling me you still have six more to buy. No! I made sure to leave with ½ dozen, which in itself after tasting the first donut was a mistake. So no donuts for my staff this morning. Just as well as it’s just bad bread coated with sugar.
Motto of this Janky Winchell’s location is «Home of the Cold ‘n Stale Donuts and rude employee’s that try to upsell and push you to buy donuts you don’t want»
Cheers,
TJN

Okay, don’t get me wrong. The donuts and hot chocolate here are great. Most of what they serve is priced fairly for what you get but– the customer service I got tonight was… ridiculous for lack of a better word.
I come here at least once a week and the majority of my bad experiences have been with one particular female employee. She always has a stern voice and very displeased look on her face upon greeting me. I don’t understand why, as I have never been a difficult customer.
Tonight I went in for one of their new items which is a bowl of oatmeal with raisins. Again, feeling very unwelcomed by the same female employee. I was expecting a nice warm bowl of oatmeal, priced at $ 2.73 total. What I got handed by the employee was about a cup of DRY, UNPREPARED oatmeal with little chunks of dried raisins in it. Seriously? If I had known that it is sold that way i would’ve spent my money elsewhere.
I had the last straw tonight and didn’t even bother to confront the woman about the dry oats she gave me. Very disappointed.

I’ve been coming to this Winchell’s since before I was born. Inside my moms belly. And let me say times have change. The service has gone way down. I went in on a Thursday around 3pm. I had to wait for someone to come out and the first one to greet was I. She said in a strong voice what are you going to want. I then placed my order which was a donut and a smoothie. I payed and she just handed me my receipt and said next. didn’t even bother to say thank you or anything. And this is not the first time. I’ve had to order with her before seems like most of the workers there are in a total bad mood. It kind of breaks my heart that a place I’ve been going to since before I was born isn’t the same anymore. But the donuts are still yummy :)

This place is a delicious, basic donut shop. The staff is very friendly, and they usually have what you’re looking for,
Trust me, its clearly just another chain donut store. The cost, as well as the solid quality of donuts, makes it a good visit when you need a quick fix, or have to buy for the entire office.
$ 100 buys like 140 donuts, which I can’t really complain about. The coffee is straight up dirty water though.

Always friendly, fast and clean!!! I love their green juice but they have a variety of natural juices!

Cheap donuts
It has some variety but nothing special
Most of the donuts are very bready
No custard filled donuts!!!
(And I love my custard filled maple donuts with some coffee)

Stopped by because my coworker wanted coffee from this place. I said, sure, why not. I bought 6 donut holes for a dollar, and they were satisfying. The other prices looked decent too, and my coworker bought his coffee for a dollar which seems like a steal to me. Workers were nice although the hispanic lady did not seem to understand what I was saying half the time.
Overall, this place seems like a nice donut shop. I definitely recommend coming here if you crave for some donuts. However, don’t disregard the local donut shops as well. They are just as good. My coworker says their meal deal which is their heavily advertised sandwich and drink is really good, so I will have to try that next time !

I don’t get why this place even exists. The donuts are barely worth eating. And I love donuts.
I stopped in for the bagel sandwich lunch combo, $ 6. The lady working there was fine, she answered my couple of questions no complaint. The grilled chicken bagel was fine too. Nothing wrong with it, but certainly not something you’d daydream about. I was offered either a donut or chips as the side item. I figured I might as well take the donut, so I got a chocolate cake donut with chocolate frosting. It didn’t exactly taste bad, but that’s not saying much.

My sig other and I, when at my place, go to get breakfast at least one time during the weekend here, and for two reasons only: pretty good breakfast and dirt cheap.
We are also creatures of habit. I get a bagel with bacon, cream cheese, and tomato on it (delicious breakfast from the good ol’ days when I was a sandwich maker at the top of my game in high school). My sig other gets the Chipotle bagel after asking me what he normally orders there… the Ranchero or the Chipotle. To compliment our super healthy bagels, we usually each get at least one donut each (me a glazed, him an old fashioned).
The thing about Winchell’s is not that its the best bagel or donut around or the best service, it’s just a strong staple. They have some pretty good options like bagels, donuts, and sandwiches. They never seem to run out of donuts (and the good ones) and your staple bagel options.
Now here is the thing… their service is not that great (hence the 3 stars instead of 4). They have about 4 napkins left for the 20 people in line at all times. 95% of the time, I feel like I am the biggest inconvenience to the employees there by coming into the store. I am fully aware that this place is just another job, but it feels like I murdered the employees family, and they are seeking revenge.
The death glares upon entering the store, though, do not deter me from ordering my glazed donut and bagel with cream cheese, bacon, and tomato. It’s worth the money and is delicious. If I was looking for the next 5 Star Asian Fusion restaurant by the next celebrity chef to come to LA, I would be in the wrong place. But I am not. I am just a simple woman, seeking a simple bagel and donut.

I love their bagel sandwiches here. You get a good deal. The meal includes dirty potato chips (or a donut) and a really tall drink, all for about $ 6. My ham bagelwich came with tomato, lettuce, red onions, mayo and cucumber slices. I really liked having the cucumber slices. I could actually taste them (unlike at Subway) and Iiked the crunch they added. Service was good, too. They will toast the bagel and it really filled me up.
As for their donuts, I find they are decent but nothing great. They are more dense than Yum Yum donuts. The donut holes are good and I feel less guilty eating one. I might try some more like the French cruller next time I get a bagelwich. They also post the caloric content and make bagel sandwiches (enough with the bagelwiches, right? lol) all day.
4 stars for the sandwiches and service. 3 stars for the donuts.

Best donuts ever!!!
Good location. (Nice area.)

I rarely go to doughnut shops. I went to this winchells because there were no other good food options in the neighborhood. It was 10:45 am. And I wasn’t going to go to the sit down pizza place across the street.
I was pleasantly surprised at the great menu with new items! I got a turkey sandwich with a soda for five dollars and some change. This was the least expensive meal I’ve had in a long time. Delicious, quick and inexpensive!!!
The station where you get cream for your coffee was dirty. Otherwise I’d give 5 stars.

Tourist’s take:
We were in the area early in the a.m. (still not used to west coast time)
Fresh donuts
Bear claw and glazed donuts — nothing wrong with that
Hot mocha cappuccino woke me up
They’ve got a good cappuccino machine back there — I’m wired
Glazed donut is moist fluffy and comforting
Inside of bear claw has small cubes of apples
Cinnamon filling is flavorful
These employees don’t mess around — super speedy still friendly
No bathrooms here (small location)
Arrived early enough to sit on a bench seat inside
Private lot so it was convenient