Ford’s Plumbing & Heating

They went above and beyond good service, i would recommend fords plumbing to everyone. Great job!

These guys are so awesome!!! I moved into my house and sadly had huge plumbing issues that did not show up in our inspection. I was beyond upset…
Between Reilly, Ryan and Everold and all their amazing assistants, I’ve survived plumbing HELL!!! They are not only professional, but sympathetic! Their work is clean and fast! They had a lot of work to do at my house, and I feel 100% I would call them over and over again!!!
And, the gals that manage the office are so sweet, professional, and very very patient!!!

Bought a old house from 1932 that needs a lot of work. We’ve taken it slow, but Ford’s has helped with a sewer line sleeve, horizontal copper re-​pipe and now vertical copper re-​pipe as well as some other assorted mumbo jumbo. Can’t say enough good things about the way they respect my family, my house and the care they take with their work. Dino and Charlie are kind of like family at this point. Good guys who were very careful, polite, cleaned up every day and made sure all the pipes were in good shape for my family that night. That’s really important to me. Plumbing ain’t cheap, I definitely chose Fords because they have the manpower to finish up jobs and the guarantee to correct anything that goes wrong.

Wow! I’ve been through a lot of plumbers over the last 10 years, and Ford is the best. Honest, helpful, friendly, smart, prudent. I can’t say enough.
When I’ve had a problem, they fix it.
If it’s something of a practical fix, they’ll do it. These guys are good and I don’t feel ripped off or cheated at all.
I’d definitely recommend Ford plumbing and heating. I trust them.

Fords has helped us out a few times with different issues. WE had a leak in our sink the day before we were leaving on a trip and they were able to come over last minute and fix the problem very easily. They have also done a few inspections for us (when we bought our home and another time when we thought we had a leak under the house) and they are always fair and honest. It is nice to know when we get in a jam that they are there to help and respond promptly.

The guys at Ford’s plumbing were on a job across the street when I ran into a DIY nightmare… they graciously loaned me the proper tool and it was fixed in 5 minutes!
Friendly and knowledgeable… great combination! I will definitely call when I need a big project done!
Thanks guys!
Peter
West Los Angeles

These guys are the best. We have used then for several jobs. They are really honest. Their plumbers have given us sone tips here and there to spare us expense over the last couple of years. We have a house built in the 50s and a LOT of our plumbing needed to be replaced. Most of the pipes in the house started dripping this year, and apparently that was true for the pipes under the house. Everything they did they tried to support with as much evidence as possible so we didn’t feel like they were being dishonest. We really have never felt like they were dishonest with us. All the plumbers are super nice too. We will continue using them and I highly recommend Ford’s to all my friends.

Ford plumbers are great! We were working on a DIY sprinkler project that required shutting off the main valve at the water meter. The valve was stuck and the wrench we had could not budge it. Fortunately, right across the street were Ford plumbers who were working on re-​piping a neighbor’s house. They were on a short break at the time, so I asked them if they had a more substantial mater-​main wrench that we might use. Without hesitation, they not only said we could borrow their wrench, which was heavy-​duty indeed, but they brought it over and closed the valve for us. Later they provided some assistance and advice on how to solve a soldering problem we were having. Their very friendly and generous assistance was greatly appreciated and saved us a lot of grief. When I discussed this with the neighbor who hired them, he pointed out that they were the top-​rated plumbers. I can understand why. When I need a plumber, you can bet I will be calling Ford’s.

Great service, detailed explanation, quick turnaround and fair pricing! What more can you ask? I highly recommend Ford’s, I had a new water heater replaced through them in record setting time. Paul and Pedro were professional and great to work with. Thanks guys, we have hot water again!

Hands Down the best plumbing company I have worked with. I called fords when I lived in a 2 bedroom condo a few years ago and was having major issues, I remember then having the best prices and they finished the job quickly and left my place super clean. Fast forward to this week I’ve moved into a new house. My main drain completely stopped all sinks and toilets backed up. I called 3 companies to get quotes because I know this was going to be pricey. Fords was the first to come out and give me a quote. Our of all 3 it was the best price for the amount of work that was needed. As they worked on my job Reilly the main technician I dealt with kept me informed of what they were doing and what my options were. He made a few suggestions that would save me a ton of money down the line (seeing as this house I bought it pretty old I’d rather be safe than sorry)
Anyway love these guys, next up Tank-​less water heater (man those things are cool!!!)

Today I spoke with Sandy who schedules the Techs out to job sites. In a nut shell… She was rude and ill informed on any issues that I am having, basically horrible social skills. This, by no means indicates that any of the techs out in the field are like this but does resonate to anyone as the standard of behavior for their employees as she is the first contact for any individual that inquires about services to be done on a site for a potential customer. Now, we go into detail… I have two Noritz for my home that I developed around 10 years ago. I helped design the plumbing along with all the other things that go along with developing a property and am very intimate about this particular plumbing aspect. I had the Gas company come out to investigate a possible leak. Either way, during the investigative work they found that my Noritz system was releasing 10% natural gas through the vent and as well putting out 3000ppm of CO. Not good, so now we segue into addressing the Noritz system. I called Noritz, explained what was found and the Noritz representative explained that I needed my air to fuel ratio dialed in and that I should have the combustion chamber taken apart and blown out with compressed air by a technician. They referred me to a few subs that are certified to work on their system. I call each one and get to Ford’s. Sandy answers the phone politely and we begin the question and answer game. During this back and forth exchange at some point she becomes very rude to the point she says, «OH GOD!!» At that point I am at a loss for words. Once I realize she doesn’t really care about my issue and really doesn’t care about my business then I proceed to inform her on why I am asking so many questions about their services. For example, she mentions a descaling maintenance. I then ask her what that entails. At first she couldn’t give me the breakdown and so naturally I ask more questions hoping to get something she might know than just to spout out a pre-​generated intro into services. I even asked if I could talk to a technician because I speak their language. She finally pulls out what she referred to as a ‘cheat sheet’ about the specifics of services. Why didn’t she just have that in the beginning? We could have forgone many of the previous questions and maybe she wouldn’t have shown her natural behavior to me. Sorry Ford’s, but you need to address this behavior. Why, because there was a good chance I was going to drop $$$ into your business. I suggest a class on business etiquette for her. Hell, I got a well informed person who was patient with all my questions and was polite the whole time at Monkey Wrench by the name of Kevin. Sorry we couldn’t get past the door on this one to truly rate it on its services.
A. Chira

Ford’s plumbing is the real deal. We had our gas shut off due to a gas leak over New Year’s Eve, and Ford’s saved us. They were out super promptly, gave us an estimate, fixed the leak and within 5 days our gas was back on. We were very pleased with the efficiency, quality of work and sincerity of this business. They aren’t the cheapest guys in town, but they are the best! And, we all know, sometimes you get what you pay for. I’m convinced we went with the right guys to fix our gas problem, and I wouldn’t hesitate to call them again in the future for any other plumbing needs we might have.
If you have ever done work on your home, you know, messing with the gas is serious business. You need to hire someone who knows what they are doing. Ford’s did a stellar job and we highly recommend them.
Thanks Ford, you guys are awesome!

We live in an apartment complex and our bathroom sink was fully clogged and water would sometimes back up. We decided to call Ford’s to have them take a look. Reilly showed up on time and when he took a look, he let us know that that this is actually HOA’s responsibility since the problem is in the wall. He let us know our options of either calling HOA or he could fix it for $ 200. We went with calling HOA, but he proceeded to drain all the water for us and removing any debris in the pipe. If we ever have another plumbing issue that is outside of HOA’s scope, we would definitely be calling Ford’s again.

I called Ford’s based on their Unilocal reviews and 10% first time customer discount to fix a major drain issue at my house. The guy that came out was nice enough. And when he quoted me a price, I simply asked, «Does that include the 10% discount?» His reply was, «No, that will be deducted later.» After the $ 11,000 job was completed, my card was charged $ 11,000. Repeated phone calls and emails and just a lot of run arounds and excuses and talk of their paperwork reflecting differently for almost a year, I’m fed up. I cannot and will not recommend Ford’s to anyone at all. I would take them to court, but, frankly, I’m just too angry to even deal with it. Shysters.

These guys are fantastic. Our heater and water heater both quit within two weeks of each other, so they were out at our place several times around the holidays to get it fixed. Riley is most polite and fantastic at his job. Our landlord is really happy with their service, too. I can’t recommend them more than enough. Hot water is working, heater is working, we are happy.
Lizette in the office is also great!

Seriously, these guys are the best, super professional from start to finish. I called on a Wednesday about connecting a portable washing machine to our bathroom or kitchen sink and they gave me an appointment for the following day. They even asked if I’d like a tech to call in advance so I know they’re on the way, which they did about 20 minutes before he arrived. Reilly gave us numerous options for connecting our machine to the water lines in our apartment, citing what would be cheapest for us (even though that meant we wouldn’t need his services!) Even though this was supposed to be an estimate, ultimately, he was able to connect our machine properly to one of the lines but still, didn’t charge us for the work! Talk about amazing customer service, these guys know how to keep their customers loyal– we’ll be using Ford’s every time. Thanks again Reilly!

We had a leak under our sink that we could not stop. I called at 10 pm on a Saturday to get an estimate for someone to come out right away. Rather than pressure us to have him come look at it, Riley gave us a few tips to see if we could slow/​stop the water until morning. While I was working under the sink, HE CALLED BACK to talk us through our problem.
This kind of integrity is hard to come by. Ford’s Plumbing may have just found them a customer for life!

Thank you Ford’s Plumbing for another reliable and customer-​service oriented experience! A former condo building of ours used Ford’s, so when we saw some flooding under the sink we called Ford’s. When our service tech, Reilly, arrived this morning, I quickly showed him the pooling of water under our sink and he immediately saw that extendable faucet simply needed to be tightened.
Although I was thoroughly embarrassed, Reilly said that it was a common occurrence and that he wouldn’t charge me since it was such a quick fix. What amazing customer service! Call Ford’s for your LA plumbing needs!!!

Excellent job — very helpful consulting and installing a new heater in a timely fashion. We replaced out an old heater/​furnace /​Rob supervised the installation and answered all our questions!

I live in an apartment in Santa Monica, noticed a water leak under my sink, called Fords plumbing and Reilly showed up to assess the problem. He pointed out that it was a leak inside the wall and noted that it may be the building’s responsibility, he was able to locate and isolate the leak. Being this problem happened on a Saturday, I wasn’t able to contact the building manager until Monday. After Reilly assessed the problem I was able to relay the information to the building manager who was able to send their plumber out with no
Charge to me. Fords plumbing highly recommended! Oops excuse the extra personal photos they are meant for my profile and the system won’t let me delete/​edit them