FedEx Office Print & Ship Center

Both times I’ve been here, the staff was extremely friendly and efficient in sending my packages. Kalin walked me through the entire process and it was much easier than I thought. I was also surprised by how cheap everything is, compared to UPS. I will definitely be back for all of my shipping needs!

Standing here in the shop for 15 minutes already and haven’t been addressed by the staff. All I want to do is pick up a package. I would come back later, but I have no idea if the package will still be here as there is no method (that I’ve found) of their returning it to sender. Once I was told they would hold it for me until that evening, stop to pick it up only to find it was shipped back to sender that very afternoon by the same guy I talked to. Unbelievable.
Once I was helped, the gentleman was nice and helpful despite my impatience.
I strongly suggest having at least two on staff during the lunch hour.

I have my own FedEx account so I just have to drop off packages there so that part is quick for me but I do have them print me flyers and promotional stuff very often. They are always friendly, if they are busy, I’ll leave my flash drive with them and pick up my prints later.

Friendly staff & they handled shipping my package quickly and fairly inexpensively (when compared to UPS). Will be back.

I’ve done 4 or 5 orders at this FedEx Office location, and each time I’ve gone in, I’ve spent far more time there than necessary. They are always under staffed, so as more customers walk in the door, the one or two staff people on-​shift at the time scramble to help all of the customers at once instead of in the order they came in. On my last trip, only one employee was there, and he was helping two other customers at the same time as me. They both left with completed orders before I did even though I was the first customer through the door. This whole time, the employee is speaking to all of us like we’re a burden on his life.
When he finally completed my order, he rang it into the register for $ 90 instead of the $ 68 total that was quoted to me over the phone. He told me he only works Sundays, and he has no idea what happens there the rest of the week, and he would need a manager’s approval to discount the order that much. I refused to pay more than what was quoted to me, and he finally deleted items off of the order to get the price down to $ 68. Meanwhile a line of 4 more customers is building behind me. Why wouldn’t a manager be present at all times? What are employees supposed to do in situations like this? Tell the customer they’re wrong every time simply because they don’t have authority to make any changes on the computer?
I don’t know if this is the way all FedEx Office locations operate, but they need some serious management adjustments and staff increases!