AAA – Cromwell

Nice place to go instead of dreaded DMV. The people working there are very nice and are quick about getting you in and out.

No complaints here. Went in to purchase movie tickets (discounted!) and was in and out within ten minutes. Was a Friday morning and was surprised at how many people were in there and in line. There were three women working the counter– all seemed very efficient. One gentleman from the insurance section came over to ask if anyone in line needed help with insurance things– nice that he was trying to cut wait time.
AAA offers discounts on MANY things that I had no idea about– you can get gift cards for the HRG, Mill Restaurant Group, Max Group, and a few others at a very slightly discounted prices ($ 23.50 for a $ 25.00 gift card) which is cool. Movie tickets were $ 8 compared to the normal $ 10 or $ 11 or whatever the astronomical price is for the movies these days. AAA also offers trip planning guides and will literally print you step by step driving directions to wherever you want to go. fo’ free! (a friend and I did this for Hartford to LA, it was 131 pages of directions. woof.)
Plenty of parking at this location and everything was very clean and organized.

Did driver’s license renewal– the new ‘Real ID’ type. Definitely worth the $ 3 extra not to go to the DMV. Went around 8:30 on a weekday and there was no line, took maybe 15 minutes, several minutes of which was just waiting for the machine to print out the license.

No matter when I go into this branch, no matter how many people are in line, I have to wait at least 10 minutes to get helped. It just doesn’t seem to have the most efficient setup. It took 30 minutes to renew my license, which is on par with DMV. It took 20 minutes to get a document notarized. A woman in front of me had a hard time buying movie tickets, and that should be quick!

easy quick license renewal.
not so quick when i asked for help with planning a trip, but once they got around to helping me they were friendly and helpful and gave me lots of maps.

I went to get my driver’s license renewed. I will never go back to the DMV ever again for that purpose. The smiles I received once I walked in the doors ensures my business in the future and not just for license renewels!