After completion of my orthodontia treatment, I was given hard plastic tray retainers to use(6 months all day and night, then only at night after). I was initially disappointed, because I had wanted bonded retainers, but I decided to give these ones a go. Within a few months, they were already warping and my front teeth shifted relatively slightly out of alignment. I made a return appointment to see about possibly getting a different type of retainer to have my front teeth pushed back into alignment, then get a bonded retainer once that was achieved. What I came out with, was paying for another plastic retainer, but this time made using impressions of how my teeth are currently(why would I want that? Why not just give me a new retainer with my initial impressions?), and a suggestion to spend $ 2K+ on an Invisalign treatment. My teeth are very slightly out of alignment, there is absolutely no need for that. I’ve done a fair amount of research to know there are better options than this. Bottom line, I’m going to consult with a different orthodontist for other options. Stoute was great DURING my orthodontia treatment, but I got the feeling this time that I wasn’t as important a patient now that I’m not doling out a few thousand dollars. On a more positive note, the staff was still very friendly!
Russell W.
Classificação do local: 5 Odenton, MD
Great place to go! Very generous and cooperative with many things that we need to know. Also, good for all disabled people!
Chester S.
Classificação do local: 3 Washington, DC
Never had to wait long for my appointment. The customer service is good but overall was disappointed with the experience. My crown came out the very next day and I had to come back in which is extremely inconvenient. And I felt more like a number than a patient.
Katie M.
Classificação do local: 5 Edgewater, MD
The staff here are so friendly and I have never had to wait a long time for my appointment!