New England Laser and Wellness Center

Beautiful décor and atmosphere, but lacking professional staff, especially at front desk. I went with a friend and chose to get eyelash tinting. Before I continue, let me just add that I have a background in salon etiquette and previously a nail tech. When I go to a salon, I expect quality and classy. I’m paying for services that are a luxury and that’s how I want to feel.
Front desk was so unorganized and unprofessional. They did not have a release made for tinting and made one up right there, asking my assistance on how to word it, grab it off the printer (since the printer was on the other side of the front desk, practically in waiting area) the older front desk receptionist was rude, mouthing off and didn’t seem interested in presentation or her job for that matter. She was helpful by getting me change, but that was it. I was quoted one price on the phone and when I got there, it was another price, increased by $ 10. At this point, I just wanted to leave.
The esthetician was very friendly, professional and well kept. She knew what she was doing. I’m not going to give that part a negative review, but I will say that the tint did not work for me.
As for the tinting, I did not see any difference than before I walked in. It was a waste of money.

I went to New England Laser And Wellness for tattoo removal the facility is very clean and the staff is professional, informative, and courteous at my consult I was informed of all the do’s and don’ts of laser treatments“very helpful in making my decision” Dr Martin instructed me to stay out of the sun or use SPF 50 to cover treated area because it was my forearm and I spend most of my summer at the beach I decided to wait until November to start treatment it’s 80% gone now and I am confident with 2 – 3 more treatments it will be gone I would refer anyone here thank you Dr Martin and your staff for making every appointment a pleasant experience

I got a Groupon for laser hair removal. I have to say, when you walk inside, everything is meticulous, upscale and clean. Even the bathroom is luxurious! You can tell they went the extra mile to make this place nice.
While I’ve had a few issues at the beginning with scheduling, it appears they now have a newer receptionist who is very friendly and efficient. The women doing the services are nice as well and you’re in and out of there pretty quickly.
As a first time laser customer, I feel like it’s definitely working and I feel like I’m getting good service at a nice place each time I go. I may be interested in checking out some of their other services as well. Helps knowing that they know what they’re doing and use top of the line clean equipment.

I saw Dr. Joyce yesterday and already it has been life changing! I am a hair dresser and make up artist, so it is fair to say beauty is my life! So when I started not feeling so great looking in the mirror I took matters into my own hands and on a recommendation of a friend I made an appointment! I was interested in getting Botox in on my brow lines and forehead. They got me in right away. Dr. Joyce was unbelievably friendly and extremely knowledgeable and actually gave me more than just Botox options for my problem area in the form of Dysport. She helped me make a decision, she answered every question I could possibly have and it resulted in me getting the treatment! In just 1 day I am already seeing amazing results and I couldn’t be happier! The whole staff was friendly and as equally helpful and knowledgeable as the doctor herself! She didn’t try to «sell» me other treatments I didn’t need, I can not say enough good things about her, her staff and her establishment! I can not wait to see my results after full effect is reached and have already booked my next appointment! I am so happy I made that phone call yesterday! You honestly can’t put a price on confidence and in just one appointment I got mine back!!! I will recommend New England Laser and Wellness to EVERYONE! If I could give it 10 stars I would!!!

Nice location and beautiful décor. I had the microderm facial and it was ok. I’ve had microderm before and the results here were not up to par. It is a relaxing experience but it you are looking for results if you do have problem skin then they fall short. Staff is very pleasant though.

I bought a groupon for this company and wasn’t able to use it. They cancelled my appointment 4 times due to the machine breaking and they had to order parts. I could never get in there for my service. This went on for months until I had to ask for a refund from groupon. They were very unprofessional.

I just love New England Laser and Wellness Medical Spa. I’ve have been going for a variety of different treatments for the past three months, and find everyone so friendly and professional. I highly recommend New England Laser and Wellness Center Medical Spa.