Jos. A. Bank

Despite Unilocal revoking my 2012 Elite status because I was too busy to post, I still believe in the cause… so here I am back at it!
I’m going to keep this one short. I do not like to dwell on negativity.
The story. simplified…
Best friend wants traditional tuxedos with a throw back: suspenders.
A New York City branch of this company gives us 6 sets of suspenders: 3 working, 2 broken, 1 youth. This is a problem, especially since we discover this the day before the wedding.
As Best Man, I am upset, but think on my toes. I call the Cranston branch (closest to wedding) the night before and speak to a gentleman about our issue. He says it will be no problem to come in the following day before the wedding and swap out our bad suspenders for 3 good sets.
Another groomsman and I arrive to find incompetence. Not only are there no suspenders in stock, they offer no help, no refund, and no suggestions. They keep us waiting 20 minutes while they make phone calls to the man who said we should come in. He has no good explanation. They basically told us that we were SOL.
Never go here!!!