Jiffy Lube

love this place nice employees very attentive and quick to take care of your car

Looking for a place to get an oil change, I called over to this Jiffy Lube to find out how much it would cost me. Following the extremely informative conversation, I hung up knowing not only how much it would cost ($ 38.99), but with directions, hours, and instructions on how to obtain a $ 10 off coupon online!
Running low on time, my boyfriend and I arrived at the location in his car with about a half an hour to spare. There was no one waiting to pull into the service bay and before we were even stopped at one of the doors, a service technician was outside, ready to see what we were interested in. After a quick exchange, we were on our way to the customer waiting area. Having had recent knee surgery, I was on crutches. I was offered the option of staying in the car if I was more comfortable that way, but I opted to go inside instead. The technician was very accommodating in pointing out any potential obstacles along the way and consistently reminded me to watch my step whenever we got to a step up or step down.
Within minutes the car was pulled into the service bay. After some initial checks, we were brought in to decide exactly what we were looking for with the oil change. The technician pointed out the different options, recommendations from the car’s manufacturer, and the different price levels for each. At no time did I feel pressured to choose any of the extra options that were presented to me. After approximately 20 minutes, the oil change was complete and we were escorted out to the car… doors open and ready for our entry.
The customer service area was clean and comfortable. A Keurig machine with coffee and all the fixings was available, current magazines, a television tuned to the news, and a well-​decorated bathroom. Our transaction was handled quickly and efficiently. The technician reviewed everything that had been done with the car (vacuuming, windows washed, oil used, tire pressure check, fluid check, etc.). All the staff we encountered were pleasant, helpful, and personable.
I would certainly return to this location in the future for an oil change. I cannot speak to the other services that may be available here. The free-​top off feature they have is pretty neat too… up to 3,000 miles, you can stop by any Jiffy Lube location and get a free top-​off of motor oil or certain other fluids if needed (windshield washer, transmission, etc).

I had a fantastic experience at Jiffy Lube today. Each of the staff members was helpful and efficient. The gentleman working on my car took time to explain everything to me carefully, and he made recommendations but I did not feel pressured at all if I didn’t want to spend money to have something extra done. Highly recommend them!

Bob is great — he’s really good at explaining what’s going on and what the options are (with a no-​pressure, here’s what you need to know attitude). I’m going back here just because I trust Bob.

Came here on a Friday after work to no wait! I was immediately brought to a lovely waiting room and was able to enjoy a hot coffee on quite a cold day. They were not pushy when it came to the recommendations. Just simply let me know of them, so I could take care of them when needed. Fast and efficient too, no complaints from this little lady.

I typically love Jiffy Lubes and their staff is usually very nice. The service was quick but these guys are a bunch of jokers. They are funny but instill no confidence about their abilities to work on a car. I’m not sure that Jiffy Lube should advertise services beyond oil changes before training their staff on actually performing the services or having the parts in house. I asked them if they could run my check engine code. They would do it for about $ 30 (you know because plugging a machine in requires a ton of labor justifying the cost) which would be removed if I had the work done there (Advanced Auto Parts does this for free). When I told them I knew the code and that it was related to the O2 sensor and asked if they could replace it the tech said yes. I asked how much it would cost at which point he shouted to the 4 guys smoking outside the bay. No one had the price… and the first guy didn’t even realize that there was more than 1. I can’t really blame them for not knowing the price since they didn’t have the part anyway!!! So they would have run the code with the likely potential that they couldn’t even do the work! Brilliant marketing but horrible customer service. Looks like I’ll stick to the Jiffy Lube in Norwood or Warwick instead.

The fellows at this Jiffy Lube did a fine job.
Unlike most oil-​change stations, they didn’t try to take advantage of my female-​ness to convince me that there were a thousand things wrong with my car — just a few, and they weren’t hesitant to give me details even when I said I was going to take the car elsewhere to have it fixed up.
I had a basic oil change. It was super quick, affordable, and simple. The staff was friendly and thorough, vacuuming my car and washing my windshield before I left. I’ll return to this location before I’ll go anywhere else.

Went on Sunday 30 minutes before close. Paid for signature service but tech just changed oil and that was it. No washer fluid, no vacuuming… nothing else.
I did call the manager next day and complained and got a $ 10 off next oil change certificate.