Coastway Community Bank

I recently opened a checking and savings account with Coastway and couldn’t be happier. As a big banking customer with Bank of America I am always disappointed with the service. From mystery fees, to terrible automated customer service calls when I have an issue, I always hate using Bank of America beyond the ATM. I frequent the Cranston location as the staff here are always wonderful. Megan, the branch manager, is always pleasant and extremely helpful whenever I have special needs. I went in with my boyfriend to fill out an application for a secured credit card and she personally walked us through the process step by step. She even followed up with a couple of calls to give me status reports as she got notifications of approval. The tellers there are always sweet and smiling, chatting with me about different things. The tellers make a personal connection with me every time my boyfriend and I come in. They even give my dog treats in the drive-​thru when she is with me on my errands. I highly recommend Coastway to anyone looking for a more personal banking experience. Here you always feel like a person and not another account number. I look forward to moving more of my primary banking services over to Coastway.