Cranford Cleaners & Furriers

I came here to get my silk chiffon blouse cleaned after the strap from my bag strained it, and told them what it was from when I dropped it off. When I went to pick it up they said they couldn’t get the stain out, and are actually never able to get those kind of stains out. Which is fine, I was disappointed but totally understood. Then I went to leave with my still stained, no better than when I came in blouse and she says I still had to pay! I said, but you guys didn’t get the stain out, she said I still had to pay because it actually took more time and work trying to get it out. They knew what kind of stain it was going into it and knew they wouldn’t be able to get it out, if I would have known that and had them try anyways I’d be fine with it, but to make me pay when they knew is just wrong! So basically, bad customer service, never going back. I’ll go to the one around the corner.