Smart & Final

Went here using a purchase order for my high school softball team. I dealt with Dave the manager initaly my but the day I went in to pick up all my items I spoke with Brandon (he went home early) so I was dealt with Sonia (I think). There was no communication between these three managers which I thought was very unorganized. Also, I had to go in and get the items myself. I assumed my cart would be ready for me to pick up, since I saw bug orders and carts to the side of the registered ready for other people to pick up. Guess I misunderstood?
Anyhow, it took some time but everything was squared away and we were able to walk away with everything for our banquet. Thank goodness! It was a headache, but it wasn’t Sonia’s fault. There just needs to be more communication between management.

Parking is a breeze! It’s one of the few stores open at this very visible shopping center.
Everything in the store is very organized. Prices are very reasonable. The associates are very approachable and helpful when asking them for assistance. I’ve been to this store various times for a variety of items. So glad to have this store nearby.
Don’t forget to bring your reusable shopping bags when you shop! (There’s no discount or anything for reusable bags, just being eco-​friendly!)

Ever since the covina store changed manager the store has gone down hill the manager dave he puts down employees right in front of customers that not right I hope human resorces does something cause he will run this store into the ground

Anything you could possibly ever need under 1 roof, what else could one ask for? From fresh meats, beer, produce, alcohol, office materials to cleaning products they have it all! I’ve been coming to this location for more than 15 years and I still love it! There was one very helpful and attentive employee there she was a short girl I think her name was Sirena. That girl definitely knows her stuff her boss needs to give her a raise! I look forward to coming back weekly to get supplies for my work all the employees are always so cheerful. Thank you for that!

Smart & Final is my go to place for groceries for home and for when I need snacks and candies to give out at work. This is a Smart & Final extra so its more like a standard grocery store then like a bulk wholesale store like Costco. They have lots of bulk items but not neary as much as the wholesale stores. They do sale vegetables and other items that are not on the shelf in bulk. They have lots of items that you won’t find anywhere else as well like unusual candies, unpopped popcorn and beef jerky. They have good produce at a good price but their meat and chicken quantity and quality could be better. They employees are always very nice and hard working but lines can get very long. They seem to get busy at unusual times and have not enough cashiers meaning you’ll wait ten or more minutes.

Came in on a Sunday afternoon to use my WIC vouchers, I’m not ashamed to need the extra assistance for groceries but it is slightly embarrassing when staff is under trained, impatient when handling the sale, causing long lines and attention to the situation. There were only 2 checkout stands open and the store was very busy, I could understand the frustration of the cashier considering she didn’t have much help up front. They were out of stock on the MILK that I needed for my WIC coupons (1% milk) and this took a while to resolve between lookin and calling manager/​coworkers multiple times to figure out a solution. The manager allowed us to substitute 2% milk because they were out of stock on 1%, nonfat and even whole milk (seems like an important grocery item to not have in stock) The store is clean and prices are decent but being understaffed and under stocked on a Sunday afternoon made this trip inconvenient for a lot of shoppers.

I love this store! Clean, neat great customer service to date. Sometimes they run out of giger ale but hey things happen.

Good prices, quality food, good produce, and the vast majority of the staff are pretty cool. The managers name is Danny, he stays on the ball!

Everytime I come here the lines look like walmart with no open lanes I hate it I avoid coming here

I used to go to their competitors. But now I go here not only because the prices are low, but the manager danny is a swell guy.

This place is a great place to buy fruits and water.
The parking lot is huge and there is always a spot available. Some drivers in the parking lot drive too fast and don’t wait for pedestrians to cross.
The aisles are clean and the grocery area always has good bargains on fruits.
The deli area is smaller than other Smart & Finals and there is not much to choose from.
The lines are always long but they move quickly. The cashiers work quickly and are very organized, but they are not too friendly.
The customers can be rude and obnoxious. Some talk way too loud when they speak and others aren’t aware that they are blocking the pathway in the aisles.
Come here for the bargains and good quality of the products.

Most times I go out of my way to shop here with the intension of spending more than $ 200 because i dont want to deal with costco weekend shopping. But I couldnt go another time shopping here and not comment on my usual shopping experience at this EXTRA location. To start, there are ALWAYS a limited number of cashiers and i feel like im inconveniencing them for having such a large order. You would think that this feeling of inconvenience would be felt by the EMPLOYEES but i always feel this even when i let other people with smaller orders go ahead of me. the express aisle is NEVER open! I will re-​consider shopping here in the future and spend my cash (NOT EBT) money elsewhere. another cashier was called but he took the people behind me with smaller orders. I thought WTHeck?
P. S. altho the cashier (male) was very nice at the end of the order after he saw the amount i was spending he never looked at me or greeted me and the other female cashiers (one in line to be rung up and the other one on the clock) just looked at my basket and rolled their eyes. Not a friendly environment.

I like Smart and Final, but honestly its more like a grocery store than a restaurant supply place. I miss that. I liked it when they had aisles full of catering supplies, giants pots and pans, and 10-​gallon size salad bowls.
There are certain items I like to get here still, but there’s no big reason for me to go out of my way anymore. Sam’s Club has a lot of the party stuff I buy now.
They do have dry ice, good to know.
Only thing I seriously dislike is the shopping center (rudest drivers I have ever encountered, almost run you down as a pedestrian – why?) and the lines. There is always a line and for some reason, there’s almost always a delay that takes forrrevvvvverrrrrrrrrrrrrrrrrrrrrrrr…

I come here often to buy a multitude of items for work. 90% of the time, I find everything that I want. It is always clean and bright. The produce always is fresh, and they usually have some ridiculous special on a fruit or vegetable. The cashiers are always nice and super friendly.

Stoked to find a grocery store with affordable produce!

I like the quick in and out… save $$$. No hassle parking far away, no long lines if they see it building up they call for extra help. It’s a store get what you need get out right. RIGHT!!!

I love it here! Now… they don’t always have everything I want but I love the great deals they have on produce. They normally always have some sort of fruit on sale. Last time I went they had 4 pounds of navel oranges for $ 1!!! Then 2 pounds of apples for $ 2. It is always clean, well organized. Things are easy to find and everyone that works there is very helpful.
They have saved my butt several times when I do catering events since they carry the large hotel pans, sterno, etc. They have a large alcohol section which was nice on New Years! Fed lots of people for a great price! hehe

They’re finally remodeling this place. Five (HIGH $$$$guys) looking at blueprints, and… workers ripping out stuff to make room for new alignment of aisles.
Cheap me… always buys those frozen 9 Tina Burritos in a box for $ 2.99. I get those for my lunches
They have a some bargains here