Foothill Federal Credit Union

I have been a member at this credit union for over 10 yrs now. They have a very friendly staff, quick service, and great interest rates on everything from bank accounts to loans. I highly recommend FFCU!

Today was not a good day at this bank. I always have a great experiance untill i worked with the new ladie in here she was rude. I never felt like i was an issue walking in here till today and i just stopped working with her and i will start working with someone eles. I need paper work because we are buying a home and maybe because i was not an easy deposit she didnt want to work with me. Keep eating you bagel with peanut butter. I will wait to work with someone alittle more friendly who is willing to go above and beyond to please their customers

I have been meaning to write a review about this branch but finally found the time today. Let me just say that I switched from being a long time BOFA customer and I switched over all of my bank accounts and my car loan over to foothill about a year ago and I have been extremely happy and pleased with my decision. About 6 months ago my fiancé also moved his car loan over to foothill as he saw how happy and pleased I was with the continuous great service that I have received.
I frequent the Covina branch and I am always welcomed by friendly and helpful tellers. My parents also frequent this branch as they have been clients for about 20 years now and they are always provided with excellent customer service. As far as any bad reviews that I have seen here I just don’t see how it is possible. Every branch that I have visited or person that I have spoken to in the call center is more than friendly and willing to help me. I work in the mortgage industry and deal with different banks on a daily basis and I can honestly say that Foothill is one of the best.

I am long time and extremely satisfied member Foothill Federal Credit Union. I find the previous defamatory and slanderous comment shocking and surprising. My experiences with this entire credit union have always been pleasant.
Particularly the Covina branch is one that has always exceeded the expectations of not only me, but that of my family and friends. Within the branch, my interactions have been at all levels: from the friendly tellers, the patient ladies at the desks, to the extremely competent and professional branch manager. Whenever something is done, I have always been given a clear explanation of why. Unlike for-​profit financial institutions, I particularly like how they look out for my interests.
If someone has a different opinion of FFCUs decision making process, which as I have experienced is based on ethics, integrity and a professional code of conduct, I then think this is not the financial institution for you. However, if you have nothing to hide and value a financial organization that is customer service focused, has an extensive line of products and services, while providing these at great rates and delivered by a professional staff, then Foothill Federal Credit Union IS the place you should join!
My highest recommendation to the Covina branch and its staff! It’s competent and knowledgeable branch leadership is evident. Keep up the excellent work and thank you.

This is the most POORLY RUN BANK EVER!!! The manager have f*cking idea how to run. That socialist b*tch had the guts to cancelled my card for 6 MONTHS!!! because she accused me I was «stealing». I am like most people have work and have no time to wait for this place to open to pull out even 20 bucks. If you you have an account with this credit union close it and go somewhere else before this incompetent manager screws you all over. If not don’t get an account no matter what anyone says, its way to difficult to get one from the beginning and all the women who work there are extremely rude and have no idea how to do there job. If only I could rate this place much lower than 1 star.

I came over to Foothill from BOFA because their fees were killing me. Although, it’s a little out of the way from where I live, all my experiences with Foothill have been great. Going in I was a little concerned about the ATM locations but even when I’m out I always run into a 7 –11 store. All 7 – 11 ATMs are in their network so no fees.
The staff is very friendly, remembers me and even called me to wish me a happy birthday. I say this because the staff at the Glendora branch is not very friendly so I was pleasantly surprised to see this at the Covina branch. Try getting that from BOFA… not going to happen. Keep up the good work Foothill.

I have been banking with Foothill Federal Credit Union for some time now. My experiences with them have been pleasant. This particular branch location is small but the people who work here are always so professional and very helpful. They are good about greeting you with a smile and being of service to their customers. They take pride in helping answer any questions that you might have.
Foothill offers great baking options and have great programs to meet your needs. This location has a 24 hour ATM located outside and they are part of the Co-​Op Network. This makes it easier to find an ATM. They are practically in every ⁷⁄₁₁. This makes it convenient for withdrawing my money.
Overall, I am happy with Foothill Credit union and the banking services they provide.