Overall, the stay was ok… The beds were comfortable and even though we were assigned the room right next to the elevator, we couldn’t hear elevator noise. Also, despite some reviews about the rooms stinking of cigarette smoke I found that our room did not have that problem. I would say, however, that on the spectrum of Hampton Inns this one was far from great. Carpets and flooring in the room were dingy and kinda dirty. The room was either laid out less well than other facilities or just smaller resulting in an inability to both put bags anywhere and walk. While we couldn’t hear the elevator we definitely heard the kids running through the hallways pretty late into the night. Not sure if this place had a reception with food because the front staff didn’t say… I think they were overwhelmed by the hordes or children and families there for a sporting event nearby. Overall, it was alright.
Ashley F.
Classificação do local: 3 Brookfield, WI
It was a decent place. What I expect from all Hampton inns. However the room walls are not super thick. I could hear my neighbor’s tv and it wasn’t very loud, but I could definitely hear it. Breakfast is nice but I wish they would get better syrup. I feel like I can taste the high fructose corn syrup and the fruit was not fresh. The to –go breakfast are a nice option.
Madi L.
Classificação do local: 1 Aubrey, TX
Thanks for the trip to the emergency room! This place was horrible! I guess smoke free doesn’t mean smoke free anymore. As we walked into the room I was blasted by the most horrible, choking smell I have experienced in any hotel. I couldn’t pin point the smell or the choking feeling in the back of my throat as we brought the bags into the room but as my throat started to close and I started feeling more and more anxiety I quickly realized I was breathing in about 2 years of smoke that had be ground into the carpets, the curtains and pretty much everything in the room! Why?!! Why wasn’t the room cleaned properly, why wasn’t the room monitored since they advertise that it is smoke free. I didn’t even have a chance to look around at the rest of the room as I had to escape the room and the hotel and take a trip to the emergency room since I couldn’t breathe any more. Thank you for the trip to the hospital. I’ve never had such a bad experience at any hotel. Never again, I’ll just keep driving next time I pass through this town. The worst part is I had to leave my father in-law at another room in the hotel that smelled like they left all the chemicals on the floor and all over the counters, I didn’t even think about it at the time but now I’m wondering what they were trying to cover up in his room… never again… just keep driving.
Bridget B.
Classificação do local: 3 Aspen, CO
Parking is still a nightmare. Our non smoking room 415 reeked of cigarette smoke. But our room was directly across from the elevator which I thought might be a problem but happily was not. The rooms are remarkably sound insulated. Everything was clean and staff was courteous.
Jennifer B.
Classificação do local: 4 McKinney, TX
The beds are AMAZING. The lady who does the weekend brkfst buffet is crazy friendly and helpful. She was a real pleasure since you could tell she loved her job. I was not pleased with the parking at the hotel, they had pipes running across the parking lot to pump water from the Ameristar somewhere besides into the flooding MO river. That means NOPARKING after 5 pm. Not the hotels fault, but a pain if you want to go our for dinner and not have to hike back to the hotel. The Holiday Inn next door was having a terrible 80’s party in their banquet room which meant bleed over music in our room which sucked. Hampton fixed that issue quickly but when the doors opened it was annoying. Frankly, for the price compared to the other hotels in the area I would stay there again once the parking lot issue is fixed. The room was great, smelled wonderful, my only issue was the carpet was dirty. We had to wear our shoes to keep from ruining our socks or getting our feet too dirty to crawl into the wonderful fluffy beds. But the manager at the facility was very cool when i gave them feedback and it made me a huge fan of Hampton Inn.
Dan D.
Classificação do local: 3 Kansas City, MO
This place could be a lot better but it does a nice job for the location. The Good: Rooms are comfortable and clean Always has very hot showers Connected to a Casino The Bad: Parking can be difficult when tractor trailers decide to use the parking lot. Constantly doing work to the property which will keep some amenities closed While the walls are pretty good about keeping your neighbors sound drowned out, the cleaning crews start way too early and you can hear them pretty well. Overall a good place to stay but would like a little more respectful staff all around.