Microtel Inn & Suites Council Bluffs

BED BUGS!!! My wife, daughter and I planned to stay here for a few dats because I travel for work. We only stayed here for one night because the next morning my daughter had BED BUG BITES on her face, legs and body!!! My wife also had bites all I’ve her. Once we noticed the bites we saw and took pictures of BED BUGS CRAWLING ON THE SHEETS!!! We had to immediately take precautions by throwing away our luggage and washing every single article of clothing that was in the room on high heat TWICE plus running them thru the dryer TWICE! We fear that it might not be enough and we could still contaminate our home with BED BUGS!!! We feel that the hotel should pay for EVERYTHING WE REPLACED, which should be EVERYTHING, to insure that this pest does not follow us home. THE MAIN MANAGER TOLD ME THAT «I’M NOT GOING TO LIE TO YOU. WE HAVE THIS PROBLEM ABOUT ONCE A MONTH»!!!