GEICO Insurance

A young woman rear ended my car and caused damage to my rear bumper and muffler. I had to go to another city to get my car fixed which was annoying. They only have a few guaranteed repair shops so you have to typically go out of your area. I went to my chiropractor 4 times to relieve my neck pain and Geico rejected my claim. They said my claim wasn’t approved. I told them the driver admitted fault and my car had damages so what was the problem? I received a letter denying the claim. I called to discuss and also mentioned my car rental was inferior to my current car and the lady said they were only obligated to give me a rental car with a certain number of seat belts. I guess I will have to fight Geico which I’m not looking forward to dealing with. Bottom line is they are a cheap insurance company who will disappoint you in every way when you have a claim. Avoid Geico at all costs.

worst insurance company.
worst customer service .
dont waste your money.

Worst insurance ever. There customer service sucks so do not I repeat do not waste your time on GEICO

Geico is poor I will never get Geico again plus there are ripoffs they quoted me $ 400 more than AAA I think half of that was going in his pocket

Incredible
Was with Geico for about 10 years and added our 16-​year-​old son. Of course he got into a small rear end in his high school parking lot. Geico dropped him. On top of that raised our rates by about $ 1000 every six months.
Never had a claim with Geico. A great example of how not to treat a loyal customer. Good luck Geico.
PT Barnum said «There’s a sucker born every minute». Hopefully Geico does not find any more suckers.
By the way was able to hook up with Esurance with our son on the policy for about $ 300 less than what we were paying with Geico before the accident. Same coverage. Enough said.

Its OST — One Star Tuesday again!!!
I switched from State Farm to GEICO in 8/​15, because State Farm was cheating me. In addition, GEICO was about half the cost, and supposedly did not have additional charges for insuring multiple cars.
I bought a new car last week, and I was told the cost would be $ 460 for 6 months. There was 3 months remaining for the period, so I expected the cost to be $ 230/​prorated. However, I was quoted a cost of $ 409. When I asked for an explanation they said multiple cars do matter, and they gave me a deal when I originally signed up.
The foregoing is «bait and switch», so I reported the matter to the State Insurance Commisioner’s office. Additionally, I am going to change all my policies (inc home & umbrella).
Fuk GEICO and the GECKO! GEICO stands for Go Eat Icky C*cks & Okoles (asses)!!! I am switching companies now before I find out how $hitty your service is if I had a claim. Idk how unethical businesses like GEICO stay in business!!!

I have been a loyal customer with Geico for about 2 years.
Never did I think I would be so let down by their terrible customer service.
1. I got rear ended. The other party was a douche and said I reversed into them while at the stop light. Who does that?! They couldn’t prove either one of us right so they couldn’t help me. Unbelievable.
2. They increased my payments 400% without my proper approval!!! My bills went from $ 90 to $ 110. I overdrafted thanks to them. They charged me in 3 months what they charged me in a year. The supervisor of customer service couldn’t even help because what they were doing was according to law and ethical. Ethical? Yeah right.
Way to lose a loyal customer Geico.

I been with geico 8 years. Never gave them any grief. I bought a used sports car and price has went sky high. But I was ok with it. I recently had vandalism to my car. Geico fixed it however my rate jumped. But my policy states no increase for vandalism. Now I’m kinda ok with the new rate. I recently had to move. I’m on a 4 month pay plan with geico. I have 2 more payments to go. Because I changed zip codes the increase for the next 2 payment is $ 57.00. I have had it. 2 more payments and I’m done. They have screwed me over for the last time.

This is the WORST company on the planet; utterly clueless as to what customer service really means. Their client hit my car as it was PARKED well within a parking space! He even admitted to being at fault and even notified them of the accident and damage he caused to my car! I called too, got a claim with them and ever since, nothing but utterly horrific service, lack of interest in taking any actions and giving me excuses as to why they’re unable to ACT! Called 5 different times and given the run around every time. This is a very bad business and I will tell all my friends and relatives to stay away from GEICO INSURANCE!!! THE WORST EVER!!!

I had an accident in 2011 with my GTO. The body shop fixed the body work but not anything drivetrain related. Before I deployed I drove the car down the street and immediately brought it to the body shop. They said they would contact Geico, but never did. After coming back from deployment, I contacted Geico. Unable to wait for repairs, I was forced to drive from WI to CA with a bad bearing, leaking yoke seal and unbalanced drive shaft. Now because it has been a year and a half and 3,000 mi Chris Landry said he did not see how the issues were accident related and did not care if I was on deployment.
Chris Landry was absolutely disrespectful and refused to listen to my situation. His tone with me suggested that no matter if I brought it to a new shop, he would not approve the repairs, ultimately discouraging me to continue based off my finacial situation.

From start to finish, Geico provided poor service and inconsiderate behavior on a quote request.
I asked a quote company, Loud Cloud Nine (LCN) to give info to several insurance companies which included Geico. I saw a quote of $ 89 from Geico on my email. I then called Geico at 12:30 am to reequest a quote as they provide 24 hour service.
The operator told me they would call me back in no more than 1 hour. meaning by 1:30 am. I went sleep after 2 am without receiving a quote. at 3:10 am, I got a call from them. The agent apologized but that does not mitigate the fact that they could have done one of two things — pass the quote request on to their first shift or give a better estimate of the time needed by their agents to process other applications.
When I finally got on the line, the agent told me he had no info from LCN. I did not request a quote from Geico –it arrived in my email on the same day after I spoke to LCN.
While other companies drop off accidents after 3 years, GEICO keeps accidents for 5 years, regardless of fault and suspensions regardless of the reason for 10 years.
The new quote I got was $ 365 a month, more than I pay now and more than double the rate of State Farm which replied to LCN’s request for quotes by calling my cell phone within ten minutes and offering $ 150 a month.
My own insurance company was offering $ 211 per month according to my insurance broker.
OVerall, a thoroughly disheartening experience.
I told GEICO to put me on their DO NOT CALL LIST AND do not email list but the agent hung up before I could finish telling him that!
Zero stars for Geico and I will tell all my friends that the gekko is just a lying reptile!

Geico has taken a car accident on a car that worth under $ 3,000 and separated it into several claims; each estimate for repair on each claim is just under my deductible. This makes it so my car will cost me more than its worth to get fixed. And Geico pays NOTHING. The adjuster Chris Landry was rude and didn’t listen when I informed him this was one accident. I told him I had spoken with a police officer and a CHP officer (who recreated accidents) and they agree this should be a single claim. Geico clearly is the worst insurance’s. I am a 100% disabled veteran and this is how they treat people. I have learned my lesson. Stay away if you are looking for coverage. The insurance isn’t worth the paper it is printed on. They con you into full coverage on a car that isn’t worth much and when you need to use it they find a way to not pay. I hope someone can learn from my hard knocks. I lost about $ 3000.00 not including the waste in payments I made for insurance. I was with them for over 6 years!

I have had GEICO insurance for many years. The phone service to add a vehicle or take a payment is jolly on the spot, but I had to place a claim with them for car damage done by a contractor and the service was horrible. I collected all the information, including the police log number, received a claim number and spoke to the person in charge of my claim 1 time, I received an email that an adjuster had been assigned to my claim but he couldn’t see my car for 2 or 3 days. Then I ask him to let me know what he finds when he does make it out to see the damage. He was assigned on the day after the accident and 8 calendar days later I receive an email notice from the adjuster on my phone so I call the number and find out this is another adjuster that was just assigned my claim! So the next day he looks at the car, then tells me. He has never seen a car of the make and model of mine. The woman in charge of my claim has still not returned my call from Oct 20, and it is now Nov 3. The people I have tried to get information about the status of my claim say that they will go after the responsible party and reimburse me my deductible, but if they won’t return my call and I pay them, what makes them think I believe they will advocate on my behalf for my deductible? I am shopping for new insurance.

While customer service over the phone at GEICO was great handling both getting me started with them, and taking care of my cancellation… this retail location next door to CHASE bank in the Albertsons/​TJ MAXX plaza off of Harbor was pretty shoddy to say the least.
I walk in and you’ve got one guy munching on granola, while another is texting on his phone… and then you’ve got a lady at a desk in the back sitting there, staring blankly at a computer screen. Nobody there really went out of their way to help me or make sure I was taken care of… and definitely no «thank you» or service with a smile (I’m growing tired of thanking businesses for letting me shop with them).
They also told me that while their fax number was on their business cards, they don’t want faxes coming into their location, unless it was sales-​related (and they could bank on you)… not the treatment I expected as a once-​loyal client.
I see things in businesses daily, where if I conducted business like them, I’d be out of business… QUICK. …and all of this of course made canceling with them the same day and going with a much cheaper (with more coverage) AAA Insurance that much sweeter…