Orchard Nails

I went to Orchard because of good reviews on Unilocal and website claims of superior service and atmosphere. When I first walked in the toxic smell if chemicals hit me. This place needs better ventilation. I sat down on the couch and hit my head in the nail polish display on the wall in back… ouch. not a great start to the website promise if «relaxation». The technicians were no better or worse than other salons I’ve bee too, but one turned off the massage without asking me and neither knew how to operate it. Pet peeve… but why do technicians pull your arm across to do nails instead of themselves switching sides? This is true for all salons I have been too. Not relaxing! My manicure? I have nail polish all along the cuticle. Well, I was disappointed to say the least. I paid more for run of the mill service.

They should change the sign «walk ins are welcomed» because clearly that was not the case. I guess you should probably change your sign as well.

Amazing experience, clean! Friendly and great service! Call the ladies here are simply amazing Kelly is especially amazing I would highly recommend her

Had one of the worse pedicures here in my life! I usually have a certain nailshop I go to, but it’s quite far from my house & this place is only a mile away so I decided to try it since I was desperate leaving for vacay the next day. The lady that did my nails did not clean my cuticles, burned my feet with the scrub, and couldn’t make the design I asked to make which was only a small lil’ anchor. I mean so simple! I hate when I have to tell them how to clean my nails. Ugh! Also $ 46 for a pedicure?! Are you kidding me?! Never again!!!

HAPPY CLIENT!!! I have had no issues here other than a particular patron who came in on 5÷29÷16 with her young daughter (maybe under 10 or so) and was very rude and beyond disrespectful to the employees catering to her. She was talking down to the nail techs the entire visit and then had the nerve to yell at the receptionist and threaten to write a bad Unilocal review. People like this get under my skin and ruin everyone’s relaxation.
Orchard nails is a great place and they accommodate every person who walks through the door. Yes they are a bit on the pricy side but they guarantee their work for 10 days (at least they do for acrylic and gel nails) ***Just remember to bring cash with you since they don’t tip on cards*** will definitely be back!

My first experience at Orchard a couple months ago wasn’t my favorite. I went in wanting gel mani and a regular pedi, pretty regular for me. I picked my toe nail color and found a matching gel color. Pedicure was started and removing previous gel was started. When It was time for gel to be put on the nail tech informed me that they were out of that color I selected. I was really bummed but even more upset that my toe nails were now already painted that color to match and now my nails need a new color, she couldn’t find a color close to it the previous one or one I even liked so I have to settle for a color that didn’t match my toes at all that I was completely not happy with and going to be in a wedding in the next day. I also requested to not scrub hard on my feet because they go raw easily, sure enough I was completely raw on the boney portions of my feet and had to wear heels that exposed the fleshy sore spots where she scrubbed too hard and hurt me.
I went back a couple weeks later due to friend telling me she really loves it there and I’ve been seeing Hilary to do my manicures and she’s been amazing. My nails are always beautiful and I recieve many compliments.
What I do wish they would do when you get a manicure (lately I’ve been getting gel manicure with acrylic set fill) they nail techs don’t do any kind of lotion or hot towel or arm massage like I’m used to recieving which is something I look forward to and relaxing.
I have yet to get a pedicure again here since I’m scared of another lady being too rough :(
Salon is pretty and clean, front desk is sweet & I love that you can make appts on Unilocal.Handy! Will be back in a couple weeks!

First time here today. Got a full set with a gel overlay and a deluxe pedicure. It is so nice to be able to make an appointment and to speak with someone that is a fluent English speaker at the front desk. The salon is beautiful and very clean. I am very happy with the services I received. The prices are a little higher and it’s farther to drive, but it is well worth it!

I have RECONSIDERED! I will consider my previous experience at Orchard Nails an uncommon occurrence; Unfortunately there were a few misunderstandings over the phone and I was unhappy with the customer service. Also the nail technicians were pleasant while getting my mani and pedi done but after I went home I noticed a few overlooked details that I was unhappy about. After expressing my disappointment I was contacted by the owner Thomas who wanted to follow up about my grievances. He apologized for the misunderstandings and invited me to return. I was reluctant at first but considering my mother had a gift card I agreed to return with her and give the salon a second chance. So, I booked appointments for my mother and I and I am glad I did.
Amy did my gel manicure, took her time and did a perfect job. Angel also did a great job on my pedicure. They both were very attentive and asked me numerous times if I was satisfied with the service so far, and I was. My mom also had a French gel manicure and she was equally pleased. Our time there was relaxing and overall a great experience. I am leaving a 5 star review because we received 5 star treatment. The services cost a little more than most places, but also most places will not go out of their way to contact the customer to guarantee their satisfaction with the services. The owner Thomas definitely cares about his business and wants to make sure everyone leaves happy. He is concerned with every individual customer and I would definitely recommend Orchard Nails after my return visit.
****** TIPS ******
1. Definitely make an appointment, they accept walk-​ins but they are so busy it might be a while.
2. If you are dissatisfied with any part of your service MENTION IT, they are happy to address and fix any mishaps. It’s easier to get it corrected at that time, than to have to come back later.
I hope your experience is just as great!

The girls are friendly and very professional. I usually go with Tommy and Hillary. Clean place.

I had my first experience at this nail salon today and it was FANTASTIC!!! I typically find it very hard to find a salon that does exactly what I want for acrylic nails. I’ve been living in Corona for 2 years and until now, I was traveling to OC just to get my nails done.
Anna was truly amazing, she knew exactly what I wanted and executed better than I expected. I always get nervous going to a new salon but I am truly glad that I checked this place out.
I am glad that I read previous reviews about bringing cash for tips because I NEVER carry cash and would have felt bad to not have been able to put tip on my credit card like every other salon.
They have earned a repeat customer for sure, once I find a person I like, I’m extremely loyal to them. I also truly appreciate walking in and being able to speak to anyone working and have them speak excellent English. Some salons can be difficult because the girls aren’t able to communicate very well, but I was very pleasantly surprised that it was NOT the case here!

Hannah was great. She did an amazing job and recommended a gel color I absolutely love! She was very detailed and took her time making sure my cuticles looked good and was a pro at taking off my old gel polish. My favorite thing about this place is the professionalism and the ambiance. You do not get that from many nail salons. It is clean and modern. I finally found a place close to home that is excellent.

So I am doing what I said… UPDATE
I still love this place… I am never disappointed. I walk in and feel like a star, walk out looking like a star!!! Thanks Orchard Nails

My first time to this salon after rave reviews on FB. Believe the hype!!! I don’t know that there could be anyone more picky than I am when it comes to my nails… Tommy listened & 100% exceeded my expectations! My acrylic nails look so perfect, I’m just wearing clear polish. I’ve had compliments up to 5x a day. I’m so happy with nails. Next to try a pedicure… fingers crossed my experience is just as great.

Excellent gel manicures and pedicures! I usually see Meagan because I can trust the longevity of her work and she has options for design. She free-​hand paints patterns really well as I’ve asked her to do a tribal design on four fingers:). Now she’s doing a stamping technique which is really cool… adds lots of dimension.
Most places don’t allow for tips on credit cards which I still don’t understand because you can do it for anything else. You gotta bring your cash!
Orchard Nails is little pricey but you get what you pay for… most of the time. Regular pedicure is $ 27 and gel mani is $ 41.
My five year old daughter likes polish changes and I appreciate that they take their time to do q good job. Polish actually stays on a lot longer than doing at home. I see mothers and their daughters enjoying manicures together… probably because they can trust that their kids aren’t going to get a nasty infection.
Décor and environment is classy, clean and relaxing… not your typical nail salon. I’m addicted.

Had a great first time here, the receptionists were very communicative and helpful. Van did my nails and he did an awesome job creating the nails I showed him on a picture. He was very organized with his work and details and overall he was a great person!

My first time here last night, I’m not from this city and was just helping my bf pack up and move when one of my gels peeled off. So I checked reviews, made an appointment here, and got in the very next day.
I was super appreciative that I got seated and started right away at my appointment time without having to sit around and wait. I believe my manicurist’s name was Christine? She was really nice, helpful, and worked hard on making my nails look great. In fact they did come out looking great. She helped me with a color selection (it was kind of weird not having all the colors out in the first place for me to take my pick). The one I selected was out, which is also weird for a high end nail salon to have straight up empty bottles sitting out. Oh well!
The reasons I’m docking 2 stars off are:
1) the website price said 20-​something for a hard gel fill and I was charged $ 41, which I believe was the price for a brand new full set. Whatever, no arguments because I had dinner plans and just had to gtfo out of there. I wish Christine or someone at the front would have let me know this while I was being worked on. What if I had only come in with exactly what I needed? No bueno.
2) cash only tip but it wasn’t stated anywhere visible around the front. I’m from Vegas where tips are always added on to debit or credit purchases. I’m not sure if cash only tips are the Corona norm, but I definitely never carry cash. Had to run my ass over to the bank to withdraw some cash just to tip. The girl at the fronts other option was I can «get her back next time I’m there.» Lady I don’t live there. Not her tip, not her problem, huh?
Oh well. Not bad for a random little stop by my bf’s house. If it helps any, the inside of the salon is really pretty and clean.
EDIT 3 DAYS AFTER GEL MANI: index finger gel polish AND hard gel peeled off. totally not worth the 41 $ price tag. seriously?

Van did my nails and did AN AMAZING job. I have had my nails done by three different nail salons for acryllic set and Van was very attentive to detail and gave me EXACTLY what I was looking for in my holiday nails. He was really fun to talk to and felt like I was talking a friend! The best experience I have had in a nail salon by far. I will be coming back just for Van!
Pricing is reasonable for what they do. Most places are pricier and usually give low quality work. Orchard nails has decent pricing and the place is classy!!! It makes you feel welcome and definitely «at home» and the quality work is very well worth its price.
If you are looking for a place to get your nails done, do not think twice. Just get your nails done at Orchard Nails! Also, everyone is SUPER friendly and welcoming. They don’t just rush through to get to the next customer.
Thank you again, Van!!! See you again! And, have a merry Christmas!!!

The reasons for the low ratings are:
A) quality of work — see picture. I just had (2 hours ago) a manicure — pedicure done. Do you think they should look like that?
B) deceiving manicure kept telling me to have my nails buffed for some shining, she just did not mention that it was $ 5 extra dollars for it. At least the receptionist took it off, when I said I was not told that it costs more.
C) pushing — I would expect a bit more finesse, instead of trying to sell services I did not want. You can offer once and that’s it. This place is high end, so I would expect the same.
D) ambience — nice and pleasant
E) cost — high side and it does not match with quality of work offered to customers
F) front office staff — nice and pleasant
G) manicurists — pleasant, but they keep asking you to make appointments with them in the future. Most likely due to commission. It is a bit annoying, because they go overboard on this topic.
Anyway, that’s my experience.

Clean, modern, friendly receptionist but everyone else was snotty (reminded me of my previous residence South OC, everyone acts like they have so much $ but they are indebt to their eye balls and if your of Color you don’t belong) this place is way over priced! They attempted to up sale every few minutes.
I got a simple gel mani w one glitter nail and pedi plus callus removal, I agreed to a higher package that included a 15minute massage, hot oil and mask, ect.
I was disappointed when the timer was started and the 15 min massage time also included the mask and oil (sneaky) I may have gotten a total of 8 – 9 minutes for the massage when you subtract the time it took to complete all other items. The kicker! I paid a total of $ 103!
I don’t have a problem paying those prices if the service equals the value.

Well. Just came back from my visit and unfortunately I have to give this place 2 stars. I paid almost 60 for a pedicure and some special treatments which I very much enjoyed, but when it came to the actual pedicure it was disappointing. I unfortunately received a very uneven trim of my toe nails which were a decent length to trim down and form real nicely and evenly, but instead I got an under par nail treatment and at the end of my pedicure… there was no drying service??? I mean really. They let me leave with wet polish on. Never have I had this happen to me and because of this (despite my efforts of making sure I didn’t screw up the polish) I ended up messing up the polish. 60 dollars to come home to messed up polish and un even nail lengths (ok, my left foot is the one that’s bad. My nails on my right foot look decent. I’ll post pics)
Maybe it’s my fault for not asking to have my nails dried? I thought it was common sense. I wasn’t even invited to stay to let them dry. Not cool.
This place has super friendly staff and the lady who helped me was really nice and gave a great massage. Just don’t like the quality of my pedicure at all. This is definitely my first and last time here.