Barnes & Noble

This place deserves NO STARS! Starting from the top to the bottom and now we’re here, writing a review on Barnes and Noble. This place should be investigated. I had the most uncomfortable experience here.
As I was next door at Best Buy, my partner asked if we can go next door to the B&N. I said yes due to the fact that I wanted to get a book on how to deal with emotions and stress at work. We made our way to the book store.
While we were in Barnes and Noble (which was quite empty) no one approached us to offer any assistance or help. We had to search for associates. Then we came across the Rosetta Stone section. I noticed that there was a sale going on for these learn a new language audio/​visual books. Well, on top of a sale, there was another sign granting an even bigger sale on Rosetta Stone that my partner noticed and I didn’t. When I read the sign, it offered a sale and if what you were looking for was not in store, we could jump on the website to order the chosen language of your choice.
We asked an associate about it, but she wasn’t sure. She then went about asking her manager, STEVE DUPONTE. Remember this name, because you want to avoid this man by all means possible if want to keep your respect for the company itself. We noticed that they both went to the Rosetta Stone section, looked at the sign and immediately removed the signage. She then came back and told us that he said no. Good thing I snapped a pic of the sign before he removed it. So I took another look at the whole sign to see an expiration date or anything else. There was no such info. So I went back to Steve to inform him that there wasn’t an expiration date and and also that it states that you can go online for more selections, and before I could even get through half way of my sentence, he rudely cut me off and interrupted by telling me with a stern tone of voice and said, and I quote, «NO! I am NOT giving it to you for that price!» I immediately responded with only one thing and I said «WOW!». I was mind blown by his level of «professionalism» well to be honest I was shocked and was left speechless.
I was just about to leave when I decided to ask his name and he immediately responded with sarcasm and told me his full name and asked me if I wanted corporates number. I was mind blown again, because he made it seem like I wasn’t going to call but I did.
I will end this review by saying don’t shop at this location.

Barnes and Nobles attitude and actions with teenagers is deplorable. The put three teenage girls and a young boy out on the sidewalk because it was after 10:00 pm. But only after the young boy bought his book, great job Barnes and Noble take their money kick them to the sidewalk!
The kids were not causing issues or being loud, the parents were finishing their dinner next door and the ASM would not let them stay inside until their parents could walk over. I guess he feels their safety is better served being outside when it’s 40 degrees.
These kids are your future customers or probably not when you treat them like this.
Barnes and Noble will never see another purchase from me, what they will see is plenty of comments on Unilocal and Facebook.
B & N you really should be ashamed, but I doubt you will be around long anyway.
By the way when the kids parents came to ask why the manager was dismissive and incorrectly cited Corona Municipal code. The kids were sent on an errand to buy a book with the younger brother, this is specifically addresses in the Municipal curfew laws.
Go to Amazon, download it or ship it! Much cheaper anyway and they respect our youth.

Great service !!! Love the atmosphere. Clean store and friendly people!!! I love this location and frequently visit to purchase my reading material

Pretty awesome café and huge kids book area. There is a stage and reading areas plus a huge selection. I always allow my girls to pick out books after they have had time to browse while I search for a good audio book. My commute sucks so I go through an audio book a week. Good selection on audio as well.

I’ve been coming to this location for years now and usually stop by anytime I’m at The Crossings.
They have a spacious and relaxing café area where lots of people usually come to study. They’ve added a few new touches throughout the years too, so always cool to see that!

Why should I pay full price for any book?
Honestly, I buy most reading material through
. But Barnes & Noble has its place as well.
There is a wonderland that they call the Children’s Section. My grandson loves coming here to play with the toys, look at the displays, and appreciate the picture books. And of course, Grandma loves to read to him, so screening the books firsthand is a necessary evil. They also have storytime, where children can cozy up and get read something cute by a storyteller. I like that.
B&N is where I pick up books I have to have in a hurry. It is also where I find stuff other than books, CD’s, trinkets and paraphernalia, gift-​like in nature, and really cool cards. There is even a coffee café, a great enhancement tool for the avid bookworm.
This is still a great place to visit, even if you do not intend to buy.

They’re expensive.

This is for the café. The baristas could definitely use some more training in the customer service department. But my drink was made fast, and it was good.

This is a great Barnes & Noble. It’s laid back and clean inside, the employees are always nice and helpful, it’s roomy and not as congested/​overly busy as other B&N stores. The Starbucks café is also well stocked and offers up quick customer service. Another plus is that this B&N is located in The Crossings shopping center, which has tons of other shopping and restaurants as well, which makes it perfect for a one stop shop and dine type of day or evening. I live in Riverside but prefer this Barnes & Noble at The Crossings over the Tyler location.

Good size Barnes and Noble with wide walkways which are easy to traverse. The U.S. History section had an ample selection of Nineteenth Century era books to choose from. The children’s section was well stocked.

This is for the coffee bar. Sitting here watching a poor kid drown in making coffee. I might feel sorry for him if he wasn’t so nonchalant about it. Literally snails pace. My wife waited 15 minutes for a caramel macchiato. Light a fire under their rear!

Meh, could be that it’s Sunday after Black Friday but the cashier was not interested in even acknowledging me while I was paying for my book. I suppose I was bothering her and he coworker while they complained about another coworker. Oh well, it’s Barnes & Noble, hence why when I’m not in a rush to buy a book I always just go to amazon.

*waited 5 mins 09 secs, before the receptionist got back from putting me on hold.
*B&N should have an option where you can look up whether if a certain store carries a certain book.
*You cannot use the electric plugs.
*Coffee café isn’t really starbucks.
*Dont get the cheesecake. It’s chewy and odd.
Plus side.
*Many books available.
*Tables are usually available.
*Free wifi.

MUCH better than the location in Riverside, this is worth cruising down the ⁹¹⁄₁₅ to pass by the cranky loud mouthed broads at the café in the Riverside B & N.
Their journal selection was much better, the employees were friendly and my check out was fast and friendly. They always try to sell you on joining some card club gig, but hey the more your personal info gets out in the world with these store card deals, the more likely your personal info will be pimped, so best to skip the nonsense. NO intimidating (If a round chick can be intimidating) security guard parked at the store entrance like Riverside either.
I DO wish they’d bring back the big comfy chairs and larger tables to sit and cruise through the books in better comfort than those teeny tiny microscopic tables over by the café place, AND the art section was much smaller than the Riverside location…
But hey, I did not smell any farts here, the kids section was fairly quiet and I actually bought a couple books, so… Thumbs up…

I used to live in South Orange County and so I was used to a variety of different bookstores and Barnes and Nobles. When I moved to Corona I was disappointed in the lack of bookshops. In any case this particular location is better than most of the Orange County locations I used to frequent. It has a large selection of books, a café, a great children’s reading area (with Thomas the Train play sets) and my small children and I even ventured to a story time once and I was impressed at how animated the employee was and the crafts they offered afterwords.
I wanted a very specific book recently that would be considered ‘alternative medicine’ and was going into OC. I figured one of those locations (since there are so many close to eachother) would have it. Nope. Not one in the area. I was basically told by one location «go buy it online.» I thought I would give the Corona B&N a chance before I gave in and ordered it. Turns out they had it, and when I requested a pick up, they had it ready and waiting with the total purchase price, so no surprises at the register (the price online sometimes differs from the store price).
Also the employee working the register was gracious enough to help me in a kind and completely thoughtful way, which she didn’t have to do.
This location is a gem.

Once upon time you can walk into a bookstore and find the book that you want. Unfortunately because times are a changing, and so are the demands of customers, a random book about classical feng shui needs to be researched on availability online. Unfortunately, I was too impatient to wait for an online order to arrive so I decided to find a store that was available. This store was the closest to me so I went to it and explored the area.
It’s well stocked and organized, the store is clean, the staff is pretty helpful except for the random sour puss who manned the register. Café is nice and big and the random toys spread around were a cute touch.
All in all, nice place to reminisce.

Customer service sucked today. Waited at the customer service station for 15 minutes before someone even acknowledged me. One employee even walked past me and avoided eye contact 3 times. Once I did get help the lady was very friendly though.
Usually like coming here. Nice place to relax after a rough day of work!

I like this store its pretty big, and always very clean. The staff are very helpful and always offer to order a book if it’s not in stock, which is super convenient and saves me the trouble of having to drive to another store. They have a large selection of books and I noticed lately that they’ve been labeling them with stickers if they’ve been on the NY times best sellers list.
I do wish they had a larger selection of audio books, which is only one wall right now and the clearance section is limited. I really miss Borders the computers to look up a book to see if it’s in stock and in which section of the store, the HUGE selection of just about everything and their prices were unbeatable. I would actually drive ten minutes to Eastvale to go there. Anyway out of all the B&N’s I’ve been to this is probably my fave

La-​la-​love Barnes & Noble — and today they made me super happy with their journal selection. Unique journals made in Italy — oh and their blank notecards made in Italy also — are great gifts, discovered just in time for the holidays.
They currently have the classic books for a great price (Alice in Wonderland! *adore*)
Store is large, like most other B & N’s, and of course has a Starbucks café. Also, the music section is in the back.

Typical Barnes & Nobles. Average selection of magazines and books. I couldn’t find my favorite mag Retro Gamer. For some reason only certain B&N’s carry it (le sigh).
My ultimate reason I like this B&N? They card kids after 10pm. Not of age? You get the boot! I love watching that, I got a hoot out of seeing the kids trying to duck the curfew officers by coming in here only to be tossed back outside by the staff for not being of proper age.