Elle Day Spa and Salon

Plain and simple, this is the best massage I have ever had. My masseuse was so attentive and polite. I wish I lived closer (I live in Austin) so I could go back more often!

It makes me uncomfortable to have to write a negative review, because I think the salon does an extraordinary job at doing hair. But the level of unprofessional ism and complete disregard for the client/​stylist relationship here is far above and beyond anything I’ve ever experienced in my life. So in my book, they’ve earned it.
A fellow blonde referred me to Iggyi. This fellow blonde had gorgeous, non-​brassy, shiny, natural looking color with dimension and highlights. Exactly what I’ve been having done in San Francisco every 6 weeks on the dot for the past 7 years. Perfect! I thought.
But making an appointment was an excruciating and painful, drawn-​out process…
That’s not what bothers me though: The reason I am giving this salon a one star review is because the receptionist absolutely insists on making me become a client of another stylist. She has called to cancel and reschedule my long standing appointment and has left many voice messages. In fact, she seems almost hell-​bent on switching me to a different hairstylist whom I don’t know.
As I have discussed with her already over the phone, my thinking process is, «Why would I switch stylists???» I am a direct referral. I don’t just walk into any salon and ask for my hair colored. My hair would be disastrous if I did that. I have to be on TV for work and I just can’t.
I just thought it was super weird. I am not sure what type of business they are running, but so far the experience has been uncomfortable and negative.

Do not use the online booking. I made an appointment with the Unilocal online booking service and received a booking confirmed message. I called 10 minutes before 5 pm and no one answered the phone. I did not leave a message because the business did not identify itself on it the machine. The day before the appointment informing me that there were no appointments available.

If you are blonde, you will love Tanya! Tanya Maxwell did a full highlight and Chem shot conditioning treatment on my hair and I felt so comfortable in her chair! She is truly talented and everything felt so great! I’m usually «tender headed» and getting highlights with her almost put me to sleep it felt so good! So grateful

I’ve been here twice now, and both times were great! I don’t remember my stylist’s names but both were very sweet and professional. I had a shampoo and cut (trim) both times; the service was fast and efficient, but I never felt rushed. The atmosphere is calm and laid back and they don’t try to push products on you.
Moving to a new city is always a little stressful, especially when you have built relationships with people such as your hair stylist, but the ladies at Elle have convinced me that I have definitely found my new salon!