Floss Dental

I hate going to the dentist. BUT if you must go, this is the place. Dr. Sing (sp?) Was amazing. I have a very sensitive mouth and had to have a crown done. She was gentle and explained everything she was doing all the way. It made me feel a lot more comfortable. Also the office manager took a lot of time to make sure I understand the complicated insurance stuff. Everyone there is fantastic!

The staff make going to the dentist a very pleasant experience. I’ve not been in a while and they were very patient and helpful in providing a treatment plan for my needs.

As a child I had numerous visits to the dentist and all I can remember is PAIN from a huge burly guy that called himself a «dentist». Needless to say, throughout my adult life I did whatever I could to stay away from the dentist office. My teeth did not like that decision very much and it started to show in a bad way. I finally broke down and went to floss dental-​Coppell. I was ready to deal with the inevitable pain and unpleasant experience that I had come to know as a dentist visit. WOW WAS I WRONG!!! This place is totally awesome. Not only is the staff very helpful, but Dr. Sing actually cares about how her patients feel. She gave me feedback throughout my entire procedure. It doesn’t stop at Dr. Sing… Alyssa, Kimberley, and Bijal were just as accommodating. Thank You guys for renewing my faith in the dentist. I will definitely be recommending you to friends and family. Thanks again for a FLOSSome experience!!!

I have been to this location twice in a couple years. Both times my experience here was a wonderful experience. I could not have asked for or found a better dental office. Dr. Sing takes care to ensure her patients are comfortable and know exactly what to expect.
My last experience, was incredible. Dr. Sing and her staff were able to squeeze me in for a root canal at the last minute. I was able to get in the following day. I was very surprised that I was able to get in right away.
The dental staff are always kind, courteous and respectful. I will definitely recommend this particular location and staff to anyone that is looking for a primary dental.

I walked in and felt welcome that second! The receptionist was so personably and kind… Then they took me back where they showed me everything in the office. The X-​Rays were easy and I was in and out in about an hour. The dentist was fantastic and I am so pleased coming from California that I have found my dentist office! The X-​Ray tech was so sweet! I loved her! They were all so kind! Will go back every 6 months for sure!

Dr. Sara Mahmood and staff are very professional and friendly. We have referred them business and will continue to do so. Keep up the great work! Thanks!

This morning I had the best dental visit of my life! Odd thing to say I know. Bijal was the best hygienist ever and by far. Not only did she do a great job it was almost pleasant. Sara, the dentist that saw me was great too. Will be sending more of my family.

I expected a follow up visit to replace a crown to go okay. Unfortunately, I wasn’t happy but they have since made it right. I very much appreciate the customer service attitude.

I really enjoyed my experience at FLOSS in Coppell. The office is really nice and well kept, but the people are what make it exceptional! Dr. Sara Mahmood is fantastic. She makes you feel comfortable and talks you through the entire appointment. She is an exceptional dentist and her staff are amazing as well. Her dental assistant did a great job with my cleaning. I had not been to the dentist in a very long time because I was too scared. This experience was the best dental experience I’ve ever had, and I will never go that long without getting a regular check up ever again!

I couldn’t have been happier with my experience at Floss in Coppell (location really does matter) and my interaction with the entire staff. Dr. Sarah is beyond fantastic and she is the reason I am still a patient of Floss. Everyone is extremely welcoming and Dr. Sarah made me feel significant; regardless of the reason for my visit, be it a routine cleaning or a filling. I actually am excited for each visit as I know I will have an opportunity to catch up with the wonderful staff. 5 stars really doesn’t give Dr. Sarah or this office enough credit for their phenomenal work and hospitality!

My wife and I really enjoy going to the dentist at this location. The office manager does a great job answering all billing and treatments questions. Dr. Wright examined and cleaned my teeth today. Very satisfied. Prices are reasonable too.

My mother-​in-​law highly recommended that my husband and I check out Floss Dental in Coppell, Texas. We currently live in Irving but are familiar with Coppell so we thought we’d try them out!
I had the BEST experience today! My hygienist (I cannot remember her name but she was awesome) introduced herself and walked me around the office since she knew it was my first visit. Her hospitality made me feel welcome and excited to come back for my next cleaning!
After I had my teeth cleaned I met with Dr. Wright — She was just as pleasant and welcoming as my hygienist. We discussed my need for Invisalign, as my teeth have shifted, and talked me through what the process would be. She introduced me to the office manager, Danny, who was able to check my insurance to see my coverage. I am always skeptical when anyone tries to sell me something on the spot, but I was pleasantly surprised when I didn’t feel pressured into buying something. Both Dr. Wright and Danny told me to think about it and call back.
I had a great experience with the team at Floss Dental. I highly encourage that anyone (including my friends and family) check them out!
Thank you ladies for your warm welcome and first-​class service today!

I just moved into the area and my dad recommended me to floss. I need a lot of dental work done, and the people at floss and Dr. wright have made it almost enjoyable. I would suggest everyone to go there and get the most out of their dental experience.
No one likes going to the dentist, but it’s necessary and the staff at Floss Coppel make it bearable.
They will set up payment plans and make it work with your insurance to ensure you’re getting the bag for your buck.

The people in this practice are amazing! For someone that views going to the dentist as a necessary evil, I was very relaxed and quite jovial. Dr. Wright, Maggie and Dani were very easy to talk to and made me feel like I was part of the team! I certainly appreciate their hospitality and kindness!

It was my first time at any FLOSS location. I had gone in for a consultation on Invisalign. The staff was extremely friendly and I couldn’t have been more pleased with my first experience there! I was greeted by Ashley at the front desk when I first walked in. The wait was not long at all — I sat down in the waiting area and about 20 seconds later, I was called back. I was assissted by Joan who gave me a tour of their office and walked me through how Invisalign works and even showed me a sample set they keep in their office. Later, Dr. Wright came in and also walked me through the process very thoroughly and answered any questions I had. Afterwards, Dani, the office manager, helped me in setting up my payment plan. I was in and out in no time. I would definitely recommend this location. They made it convenient for me right from the start when it came to scheduling my first appointment. They were very flexible in scheduling me in based on my schedule and always responsive even through email. This team is indeed FLOSSome :)

Great service. Location and office are in a really nice area of Coppell. I’ve recommended the location to a few of my peers at work.
They will try to sell you on Invisalign if you let yourself though so beware of that.

I was told by Floss Dental that I needed a crown for a tooth that was showing a significant and aggressive amount of decay, Floss had taken a full set of X Rays six months ago and never mentioned any decay. They recommended a crown as soon as possible. I requested my X Ray’s be emailed to another Dentist in Copell
and after this dentist looked at the Floss X Rays he decided as a precautionary measure to take one for comparison of the tooth. His X Ray found no decay at all in the tooth in question and said it was very healthy. I had taken the work sheet and estimate from Floss to verify we were looking at the same tooth.
Would a tooth so badly in need of a $ 1,000 crown not be visible to another dentist?
My suggestion is to always get a second opinion. But I personally will not be returning to Floss.