Flooring & Granite By Silvas

Very happy with customer service. Family owned with family values by treating us with respect. JoAnne returned calls promptly and even answered questions via email when I sent them after hours. Turn around was very fast, within a week from placing order to install. They kept the dust down by even using a shop vac outside while making cuts to the countertops. They cleaned and wiped everything down everything, including the dust on the sidewalk where they were working. I would use them again and will when time to have countertops made for the bathrooms. 48sq ft of countertops, they arrived b4 the time scheduled (they called first) and showed up early. I thought the installation went fast even installed the sink for us.

The Silvas crew did an awesome job on replacing the shower tile and bathroom floor tile in my master bath! The price and total time on the bathroom renovation was exactly as promised! The plumber didn’t do the best job on removing and re-​installing the toilet, but Joanne made sure everything was properly and promptly taken care of! I appreciate the quality of work and personable service the Silvas provide!!! Looking forward to working with them again on remodeling projects this year!!!

We found this company via Angie’s list. They were very responsive and helped us meet tough deadlines in the beginning of a large home remodel (December 2014) Upon finishing the master bath in May 2015, the installers broke the marble backsplash and poorly repaired it on site (first photo). The team left without informing us. It took repeated attempts to get any response from this company to correct the problem. They came to repair (finally) and installed another broken backsplash– this time broken and repaired before they installed it as the seam looked like a clean break. Once I noticed the seam, it took another couple of months and intervention with Angie’s List to get any response from the company. At that point, the company responded saying that marble is very soft and has veins and cracks. (this was never a discussion at any point of the project) The marble is soft. And, it was quite expensive. The master bathroom remodel was extremely expensive using only top-​of-​the-​line fixtures and materials. Now, we have a seam where there shouldn’t be. Company also responded that they would contact me within the month to repair. That was in August 2015. We have never been contacted despite yet another very polite email request asking for Ms. Kloeneck to contact me. We will be taking this company to small claims court since we cannot seem to get any resolution or response. Please do your research prior to using this company! There are some very accurate reviews on Angie’s list.