Coon Rapids Nissan

I have leased a 2015 Altima in March of 2015. Since that time my vehicle has been in the service department over 10 times. My car does not shift correctly, half the time my radio does not work and my sensors in my mirrors go off constantly! Every time I have brought my vehicle in, I have been told that there are no problems with my vehicle. I have been to two other shops that state my vehicle has multiple problems. In the past month, my car has been in the shop every week. My roof is now leaking as well and I was told they could not get it to leak the whole time they have had it (which was 4 days) I showed up to pick up my vehicle and I had proof from pictures and videos of how bad my roof leaking the day I dropped it off and there is a huge water stain on the inside of my roof. They said there was nothing they could do about my roof and they have done nothing to fix any problems with my vehicle! I am now in contact with corporate and trying to get out of my lease. Bottom line, don’t buy or lease any vehicle from this company! Their vehicles are junk and their service is horrible!

I’ve never felt so taken advantage of as I did today. Brought my car in for an oil change no problem there. I had a headlight out and was unable to twist the bulb out which I purchased prior to arriving at this dealership. All they needed to do was twist the old bulb out and plug it back in. Charge $ 25 for 2 minutes worth of work that could have been done while the oil was draining. Stay away from this dealership unless you like to get taken advantage of.

I would say that I had an excellent experience with buying my car through Coon Rapids Nissan. They gave me an excellent value on my trade in. The process of working on the numbers was the quickest I have ever had at a large dealership.