Downey Moving & Storage

I used Downey for a cross country move from Arkansas to Washington DC area and had a great experience.
Before my move, Julie (works in the office) can over to my apartment and did a walk through with me to go over what all they would be moving and to give me some packing tips. They even provided me with a ton of boxes to help me get started. Julie was very transparent about pricing, transportation times, and risk involved with moving. They are very clear about what is and is not covered if something should happen to your items during moving and they offer additional insurance if you want it.
The day of my move, the truck and movers showed up promptly and labeled all of my boxes and took inventory of each one and loaded them on the truck. Again, they were very transparent about the process and knowledgable about any questions I had.
There was about a 2.5 week gap between when they picked up my items and when they delivered them (I had a gap between moving out and moving in that they worked with) and Julie called to update me on the status of the move about a week before it was delivered. She told me it was on schedule to be delivered a certain date and asked if I had any other questions.
Day of delivery, the movers were here when I got to my apartment in DC and ready to move all of my things in. They were so friendly and willing to put items and boxes exactly where I wanted and not just throw them in a room for me to have to move later. Very organized, they called off each item number as they brought the item/​box in and I was to inspect it and mark it off the inventory list they created when they moved my things out of my old apartment.
Moving cross country has the potential to be a total headache but Downey made it so much easier for me. It was painless! I would recommend them for any move you have coming up, big or small.

Do not hire this company!!! They damaged my front door and washing machine. They sent a repair to fix and when they found out how much it was they refused to pay! BAD NEWS!!!