Hi Tech Nails

Massage was ok. The toenails are different shape, nail polish applied really ugly. Cuticular cut ok, but around the nail the dry skin was not trim. I’m not coming back.

Walked in for a simple mani, employee was sleeping in the pedicure chairs. It’s been about 4 days and the nail polish already is cracked and chipped.

Worst Pedicure EVER!!!
Not only did this lady give me the toughest abrasive hard and uncomfortable pedicure ever… She put red on my toes (too bright) and I asked for a darker red … She didn’t take off the old red and tried to put them on top of each other! I told her to remove the red and she ask why! Hello because I don’t want two colors layered on top of each other! She kept slamming my feet around! Where my ankles are hurting… She was so rough that her fingers are red from too much pressure… She was too lazy too use a hand file on and soles of my feet that she used an electric file and I told her I’m way too ticklish for that it was miserable and she said sorry it’s ok stay still… Like WTF lady!!! I’m paying you to do this the right way! Oh and the lady next to me started her pedicure 20 minutes before me and I finished first how is that even possible!!! Massage sucked! She threw all the trash on the floor on top of the magazines we are suppose to read instead of putting them in her trash… Her tools were labeled wrong… she dipped her brush in an open container twice without sanitizing it from using it on my feet! Like are you serious!!! I’m an esthetician so I know everything about the beauty industry and she is horrible oh my gods … I will never return here ever!!! This lady literally rubbed my skin raw with that Elric file ughhh!

This will be 2^nd and last time returning to this place.
I enjoyed the reasonably priced manicures.
I don’t appreciate being talked about when I’m getting my nails done in their native
I found it insulting and rude and for that, I won’t return.
Fyi — There are people who understand Vietnamese!
I will take my money elsewhere cause clearly my simple manicure was gel and wasn’t making her enough money.

I wish there was a 0 but I guess 1 is kinda fair since they were very friendly and I was actually considering switching to them for good because of that alone.
BUT… I will never come back here again. I only went because my girls by CVS at Aloha Nail were busy and couldn’t take me at the time I needed. So I googled and found Hi Tech and they got me in fast. My pedicure was okay, although the lady couldn’t massage if her life depended on it. She could have left that part out and saved 20min of both of our time because it was lazy and weak.
The real problem is my gel fill. That’s all I wanted. A simple fill. The filing was done lazy, my thumb nail is crooked and uneven. I should have waited til the next day and went to my girls because they never do it wrong. I’m so mad I spent $ 50 for a fill I could have probably done better on myself. These ladies are certified for this stuff, yet it came out terrible. The gel polish/​nails is uneven, has dents, lopsided, uneven, too much paint on one side than the other. I have never experienced this bad of nail service in my life and I’ve been to several salons. I don’t understand why it took 2 hours to do a fill and pedicure when they both have to be redone by the girls I usually go to.

So I have been going to this place for a while now getting my eyebrows and Feet done. Then I started with the nails every time I get my nails done it’s always one nail that breaks and the paint job is poor. Pedicures is great and eyebrows on point but full set is not worth it plus they charge 15 to have gel polish that crazy. I won’t go back for nails just feet and eyebrows. I’m just trying to find a shop that has it all wrap in one.

Been coming here for ever! I feel so comfortable and they do such a good job! Thank You Helen! This Place is the best!

I gave Helen a couple reference pictures of natural gel acrylics and told her exactly what I wanted and she TOTALLY came through. Shes a total professional at what she does and Im in love with the set she gave me. I found my new favorite spot :)

Love Lisa! She done a fantastic job on my pedi ALL THE TIME! Alway goes there for my pedi.

I have been here a few time to get my nails done. This last time one of the girls did my nails she rip off my real nail in my nail bed, cut the tips of my fingers, and tried to send me on my way with uneven and crooked nails. When I said something she said my nail was crooked. No, it’s not you just did a horrible job. I got irritation and said I didn’t even want color. I wanted to know how much I owed. I paid then talk to Halen telling her I was very unhappy. She fixed my nails and then charged me 15 more dollars. Needless to say I will NEVER go back to that salon. Very poor customer service !!!

I love getting pedicures (as long as they do a good job). I’ve gotten about half dozen pedicures at Hi Tech Nails and each time they done a good job. They spend about 45 minutes which I appreciate (Annie does a wonderful job too!)
I can’t comment on the color selection (hahaha) but I do know what I like and appreciate. Ladies, you’re probably (ok not probably), the expert in this field but as a man (who is secured about his manhood), I appreciate a good pedi.
I’ve also gone to Hi Tech to get a manicure before but since I play the guitar it’s a waste of $$ for me.
Men, if you like to be pampered try getting a pedicure and if you’re in the area, try our Hi Tech Nails!

Horrible service! Ive been to helen for more than 18 years and she still prefers to take walk ins before me (which i always have an appointment). Shes super rude! Ive always told my family and friends to go to her but no more! I also noticed they never clean there instruments, they keep using the same instruments on different costumers. The chairs and tubs for the pedi’s are disgusting! They buff your feet with the same drill thing as the nails! They rush when they are busy and charge you for every little thing! I think if i leave them a $ 6 tip they should at least say thank you. I do not recommend this place to anyone.

I went to get my acrylic done at this place worst experience ever I’m a noobie at acrylic so I asked many questions before committing.
First of all before even the process started they did not clean or sanitize my hands just started working on it straight from street.
Once the process started I told my tech I did not like it and what were my removal option she rudely laughed in my face and said it was impossible
And proceed to talking to co workers frowning towards me, the job was done poorly my nails were crooked From my original Nail, filed awkwardly to match the acrylics in very unflattering manner 3 days went by and my right indicator tip fell off I called in and then went in she fixed it for free but blamed me for it. REALLY… Have a a job that requires being very gentle hand, I work with infants. After a week my left indicator tip fell as well irritated and mad I did not call back. Next day I’m laying in bed and
All my nail beginning to falls by end of that day my four nails on left hand were all gone and only thumb left now to give U am idea I’m Predominantly right handed and. So very few activities with left hand this just to prove its not the activities I do over all I regret deeply I been going there for pedis they are reasonable

Decided to try them again and I have had great results since. I am very happy with the service that I am currently receiving. My nails look great and they are quick.

I used to live in Martinez and had my nails done regularly at Nails 2000. I also often mailed packages at the local mailing/​Copy store in the strip mall not too far from my house and there was a young woman that worked there that always had the coolest manicures/​nail polish jobs. I asked her where she had her nails done and she told me «Hi-​Tech Nails» over in Concord just at the end of Todos Santos Plaza. I would think, well they are nice but I don’t want to drive that far to get my nails done when I can get them done just a couple blocks away. Then just a year later I ended up moving to Concord just a few blocks from Todos Santos Plaza and — Hi Tech Nails. I couldn’t wait to try them out. They were everything I hoped for. Great fast service, quality nails of the latest style or just plain mani-​pedi at competitive prices. The workmanship is top notch and the artistic skills are as well. You can also get eyebrows plucked, eyelashes added and a host of other sevices. It’s a great salon and its conveniently located across the street from Skipolini’s Pizza with a parking garage right across the street. I can just walk there so I don’t need the parking garage. Yes, that makes it easy but I wouldn’t go there no matter how convenient if the work wasn’t so great.

Love Helens ability to do any art design on my nails that I come up with. And Lisa does the best pedicure ever

I went to Hi Tech nails for the first time due to my usual nail technician being completely booked and unavailable until the following day. I walked in and was instantly greeted by Helen. She told me it would be about a five minute wait so I left to complete a couple of errands. As I was on my way back, I saw Lynn coming out of the shop to see if I was close by because another customer had come in. She took me right away, which I appreciated, because she could have taken the customer who came in after I left.
Lynn did such a beautiful job. She was very friendly (as well as everyone else) and was very meticulous about her work. I was very pleased with the shape of my nails and Lynn was a huge help in assisting me with choosing a color pattern that would be complimentary to the design I wanted. She looked at a picture of the design I desired and told me it would be similar. Turns out I liked her design better than the one in the picture! Needless to say, I left Hi Tech Nails as a very happy camper and will be returning! Thank you Lynn and Helen!!!

Helen is worst I rate there costumer service a negative zero she is so rude doesn’t care about her costumers makes people wait and can’t go by appoiment talks in her language rudely about the clients

These ladies do a wonderful pedicure. They are very thorough yet gentle. There is nothing I hate more than feeling like I’m being tortured when getting a pedi and these ladies make me feel very relaxed.
I tend not to be impressed with their manicures so I just come for the pedi.

Helen the owner is the best… but all are very nice! All are very polite and professional.
I sometimes have to wait even if i have an appt. but i always walk out very satisfied.