I waited before writing this review to make sure I could articulate honest feedback. In the end I settled on 3 stars because the work ended up being average. While any projects have ups and downs Dave was great to work with but some of the details work was sub par in the end. From the beginning communication was excellent. Pricing was reasonable, not the highest or lowest bid we received but within out budget and with some flexibility as there seemed to be a general interest in the job to expand and tile our shower. The general demo/construction process went well. When we opted to expand the scope of the project and also do the floor we received a fair price and the work commenced. The issue ultimately lies in the detail and finish work. While most of the project went smooth the details are what can make or break an expensive remodel and is why we opted to pay for the job vs DIY. The ceiling patch work was less than ideal. When asked about it Dave was happy to attempt to fix it which was great. Unfortunately, the end result wasn’t much better and not something I felt asking to fix again would remedy. Now it’s apparent the subsequent patch work only received paint, not primer and we are seeing water absorption when showering. Additionally the painting was sub par as it ended up I. Our grout as well. As for the tile, we opted to get it on our own from a local high end shop. Again Dave was flexible with this and even when the timline got altered he wofked with us. Despite having an abundance of extra tiles though, a number of chipped tiles were put up and we were told this was not his issue since he didn’t purchase the tiles. That may very well be the case but if the attention to not put up chipped tiles is missing it leaves a very average looking job. In the end we asked to have a couple of minor details cleaned up. and Dave agreed. Before we could set a date to wrap this up I noticed additional chipped tiles, a closer door that doesn’t shut right, sloppy grout lines, and tile work that was less than ideal(per our glass door installer) along with a couple of other issues. As a result I opted to not even schedule a follow up and will instead address these things on my own with greater detail. I settled on 3 stars because this was an average job. Dave was a great guy with a willingness to work but in the end the finish work was no better than a weekend DIY’er.