Walmart Supercenter

Worst customer service EVER! Good luck getting any customer service. Lack of cashiers, lack of customer service reps, and no one at customer pick up. Do yourself a favor and don’t ship to this store. I’m writing my review while waiting for someone to help me. So far it’s been 15 minutes and I haven’t seen anyone at the pick up counter. Understaffed is an understatement.

You know those raging, ranting, foam-​at-​the-​mouth reviews that you often see on Unilocal?Stay tuned, I am about to blow a gasket.
Walmart, if you don’t know, is a community trashing eyesoar run by a corrupt and incompatant management. I hate shopping them, they care nothing – that is zip, nada, zero – for the customer. You and I are just chumps to them, mere means to profit, period. If they can transfer their cost of business to the customer they will. If they can take your money for nothing they will. They are an unamerican blot, a festering, stinking sore on our nation. I should had known better than to shop there.
But they had a phone I needed.
Usually I go to my local phone shop. Years ago I went there to buy Virgin Mobile – I like their no contract plans. Well my phone died, so I went to that local shop to replace it. Sadly, they stop carring VIrgin. The clerk told me they only sell them at Big Box stores. Wal Mart he named. I was peeved at this; Wal Mart doesn’t have the service like small shops do.
So I came to this Wal Mart to get a Virgin Phone. In ‘friendly’ Wal Mart fashion the minimum wage clerk rang me up, bagged the phone, and handed it to me. He asked me if I had an account, I answered in the positive, and that was it. They don’t set it up? Probably not – Just your money please. They didn’t tell me the catch, no it took a helpful clerk at that little store I wanted to buy from to tell me that, three hours later.
At home I had a hell of a time switched my account over to the new phone. Trying to do it online, it kept saying the MEID number was already in use. But it is a new phone. Angered, in only a way a son of Ireland can be, I marched off to my little Boost shop I used to use, planning on switching carriers. That didn’t work, but the clerk went out of his way to help by calling. An hour later we found out that Wal Mart pre-​activate their phones, meaning they are already have a unique phone number and I can not transfer mine over. Yet there wasn’t a sign, nor any info on the packaging, nor did a clerk say anything that this was the case.
This shows how corrupt, incompetent, and contemptuous of the customer Wal Mart is by:
1.) Pre-​activating their phones is to lock-​in activating fees for themselves. That way they need not do it for the customer at the time of purchase. This is against regular business ethics as pre-​activating hurts Virgin Mobile – who because if Wal Mart market share can’t pull the phones from Wal Mart Stores – for Wal Mart gain. Going through this grind makes me angry at VM, but it is Wal Mart who did it.
2.) Pre-​activating is incompetent. The executive that decided this thinks it is a prudent move, but his meager weak brain can’t preceive the fact that people already with Virgin Phones may need to replace those phones and can’t if they are pre-​activate the phones – duh!
3.) Not giving a customer a hint that the phones are pre-​activated is just not caring. I wasted a Saturday morning on a busy time of year, gas, and stress because they can’t do business correctly.
Don’t buy phones here. Don’t buy electronics here. Don’t buy anything here, or at any Wal Mart. They need to rot into the crap muck they came.

It’s Walmart! What else can be said? There are occasionally long lines because they have 20 lanes and only one or two will be open. If you need a clerk because you have a question about a product, you are pretty much on your own. However this is a clean Walmart and it’s in a good section of town so for that, it’s worth going back over and over again. Walmart has good prices for your everyday stuff! Plus it’s open 24 hours a day. Also it is worth noting that we chose this Walmart for our Thanksgiving Day shopping madness and the crowds were contained and there was order to the sales; everything was kept civil. It was nice.

I shop here more than I would like to admit (mostly because it is close to me), and for the most part, for being a Walmart, and everything it entails, it’s not too bad, well, that is if you don’t need any help
Another reason that keeps me coming, due to me being a night owl, is the fact that it is open 24hrs, and saves a trip to Meijer (which I prefer better)
Being the kind of store Walmart is, it’s not the best place to get advice for a product, most employees don’t know about anything they are selling, and you may need to tell the person twice, or point at the product, in order for them to get a product for you (if it is in a case or if it is a display item)
Another issue I have is, I prefer checking out at the self checkout area (when it’s working and/​or open anyway), so depending what side of the store I am, I have to walk passed the cashier lanes to do so, and if they are not busy with a customer, they always try to get you to check out in their lane, and they always seem to have some attitude, like you HAVE to check out with them
Also, be careful with their produce, it may look good in store, but if you don’t eat it within a few days, it goes bad FAST

This place should have stayed vacant permanently. The general manager of this place should be fired. It’s located near my work place and the gym that I go to. After work or after a workout I like picking up a meal, snack, or something else from this walmart. Every time I’ve gone after midnight I’ve had to wait 15 minutes to be checked out. They’ll have 2 – 3 cashiers in the checkout lane and 5 people waiting to be checked out in each lane. This hasn’t happened almost every time, it’s happened every time. Why is this? Because they choose to close the self checkout lanes late at night. Why? It’s a mystery to me, and the other people waiting in line with me complaining about it. If they would just leave the self scanners on late at night there wouldn’t be any problems. I’ve been back during the day for stuff many times and they’re on, so it isn’t an issue with the machines malfunctioning, it’s an issue with the incompetence of the manager who shuts them down. My last 10 or so times I’ve needed something late at night I’ve gone to Kroger. Even though it’s more expensive, you can get in and out in 2 minutes because they have the decency to leave the self scanners on.
The Walmart on Bethel Rd doesn’t have this problem. It’s a problem with this Walmart one only.

Wow! This is the worst walmart ever! 7:20 pm, Sunday eve, four days before Christmas and there are literally four lanes open?
Really? Are you kidding? Who ever writes the schedule here needs to be fired! Will not return here again.

This is the bright, new shiny business in the neighborhood. They demolished the former Kroger store and knocked out some other smaller businesses to build their new store. In fairness, the strip mall had been going downhill until Walmart stepped in to prop it back up. Gaining access to the store is problematic. Sawmill road is a disaster. Attempting to navigate to the Walmart here … while hurry and wait. It’s only bound to get worse with some of the other new development going on.
The parking is fairly barren now to make room for lots of car parking. So, there is plenty of open spaces to park. I do caution navigating through the parking lot. It now gets pretty crazy in there and folks are not always paying attention to driving. It just seems the parking lot is a bit haphazardly laid out.
I don’t frequent Walmart stores often, just my preference. The store is big, but I would have to agree it is not as large as other stores. There is a good size grocery department inside. Other departments did not seem to be as big as other locations. The store service reps were friendly and willing to help. It did seem, however, that they are still trying to figure out how to get things to flow smoothly based on comments I heard them state.

Pretty much your run of the mill Walmart, except this one had to be placed on an already overly busy road. Sawmill Rd sees almost 30,000 cars a day and it can take 20 minutes to make it a mile to and from 270. This was not the right spot for a Walmart. Either way, I will focus my review on the store.
As far as Walmarts go, this one seems kinda small compared to the one on Bethel and at Lewis Center. I think it also closes so it’s not ²⁴⁄₇. They did a nice job of cleaning up the parking lot area, but made a huge traffic mess during construction for people who commuted daily up Sawmill and they disrupted cell towers for a couple weeks. A few new businesses opened up beside them in what was once a desolate run down area, the ones that remained such as the Siam Orchid have hit the lottery with this magnet store around. It’s not too much of an eyesore but they did cut down a lot of the big trees around and replanted little ones. I hate it when they do that.
The store is brand new and so everything is nice. Floors are nice. Bathrooms are nice. Even smells nice as there hasn’t been time for that stench of hopelessness and desperation mixed with sweat to stink it’s way in like 99% of Walmarts. Staff is clueless like at any other Walmart and you can’t ever find someone when you need help.