Menards

I was only in this location for a short period of time. I was looking for bolt cutters, took me a minute to locate an employee to help me find them, once I did — e was very nice, but couldn’t find what I needed, I did however find the item with a little of his help. The store was clean and a good temperature. Overall not too shabby.

This is still one of the best locations in Columbus where you can buy beautiful plants for the garden now there are lots of herbs, veggies, perennials, and annuals for sale. All at reduced prices and the 11% off of your total.
I especially enjoy window shopping at the different kinds of fountains and waterfalls. As I have a pond in my backyard one of these waterfalls would look great! Of course the one I want is the $ 999 one. But it is beautiful and majestic as the water rushes over one level to then fall to a lower level and continue in this downward path until it reaches the bottom reservoir where it is pumped back up to the top.
But, there’s just so much to look at and even though the staff were overwhelmed with the number of Memorial Day customers, Mike, the manager of the Morse Rd store and other employees in the main store and the gardening store were very helpful, polite and courteous.
I needed to look in hardware for a couple of bolts and nuts to secure our mailbox at home. I had no idea how to locate the items I needed, but our clerk went out of his way to help us size the bolts we should have based on the old ones we brought with us.
We also had Mike, manager for the gardening area, place a big delivery order for us. We were told what day they would be there and were all set. (I wasn’t even sure they did residential deliveries for a smaller load than they might otherwise get as delivery orders. Our order was for 40 ornamental bricks and 15 bags of top soil.
I had no idea how they were going to pull that off, but it seems the subcontract such jobs.
We were all set.

Menards is the one stop home improvement Walmart. They have too much of a variety of categories at a higher price. You never put every ornament you own on the Christmas tree. They clog the store with everything. I HATE that they do not honor a military discount. They do have a reluctant return policy. They reluctantly hand you your money back. I buy a sale item I desire. Scan the barcode for who sells it. Take the receipt to that home improvement store who matches the price, and then gives a military discount. Menards won’t match that. Do the right thing, and keep our business. Make your store more appealing by losing all the brick-​a-​brack clutter.

Great selection and prices. Terrible customer service. Wanted to buy a patio set, but gave up.

My husband and I go to this store on a weekly basis for a number of things. We have recently started remodeling our bathroom and ordered most of our supplies through Menard’s. First our surround for the bathtub came in, corner was damaged. Then the vanity top drawer is broken. We ordered new glass block for the window, it was chipped. We went to Menard’s once at the end of January and have been back every week to return the damaged goods we have received from here. After voicing our dissatisfaction today, we were told too bad so sad. I am very disappointed and will not go back to this store.

I bought the Rubbermaid resin 7×7 storage shed from this Menard’s on 8÷5÷14. The sales associate brought up the Menard’s credit card to me four times. After the fourth time, in a desperate effort to avoid listening to his pitch yet again, I told him that I really was not going to change my mind and please don’t ask me again. He finally dropped it.
Later I asked what kind of tools I would need to put the shed together. Neither the person helping me nor the shipping manager knew. I provided my email address and they assured me someone would let me know. I asked for an email to follow-​up but they declined to provide one and of course, they never emailed me with the necessary info, which is seemingly not available anywhere online either.
For delivery, they said I had to be home to accept. They then gave me a 5 hour window, from 7 am –12 pm, in fact proving that the cable company is not the absolute worst with their terrible four-​hour windows. I had to take the entire day off of work. When they still had not showed by noon, I called and was told the truck «Got a late start» and would «Probably be there in 40 minutes.» Did they get a five hour late start? Twenty minutes later they called and said it would be «About another forty minutes.» They had my phone number on file but did not bother to call me to let me know any of these details that would have at least partially freed up my day.
They turned up at 1 pm. I should mention that I live less than 5 miles away. I helped the guys unload the shed. My favorite part was when we discovered they did not include the bolts/​screws/​assembly pieces/​parts or the assembly manual. Is that not ridiculous?! What a complete joke! I called and told them they could just go ahead and take the shed away and give me a refund because I was done dealing with it. I’m going to Lowe’s.
I do feel I should add: Everyone I spoke to in the store and on the phone was very nice and made the appearance of being helpful. Unfortunately, this was all overshadowed by the all-​around terrible execution.

Um. Didn’t I review this already? Okay, I’ll try again.
Save big money at Menard’s. Yep. It’s usually true. I try to buy unusual stuff at local hardware stores, but when I have a big project and need to save money I go to national stores. I cross-​check the big three (Menard’s, Lowe’s, Home Depot.) And Menard’s usually has the best deal.
This time it was deck boards. Not only did they have the best price when I checked last month, but today when I went to get them they were on sale. Service was great today, and is usually pretty good. It’s a big place with a big selection (though I tend to go to Home Depot for smaller project stuff, and Lowe’s for their better selection of decorative items.) Plus they have a few grocery items, so you can grab something you’re out of.

I just moved into a new Clintonville apartment a few months ago and what sold me on the place is the HUGE back patio I now get to enjoy all spring/​summer/​fall long. I needed some cheap supplies for my planned garden and Menards was just the place to come. Their garden section is AMAZING. They have all kinds of flowers, trees, pots, soils, and supplies at great prices. I bought a beautiful dahlia plant for $ 14.99 and a peony bush for $ 9.99. The potting soil and gardening soil here are also a great deal. I know once I’m ready to buy a home, this is the place I’ll be coming for all my home improvement/​updating needs.

Where to start…
Is this store big: Yes
Do they have a lot of stuff: Yes
Is their pricing good: Yes
Ok. Now that the technicalities are over, let me get on to why this is THE WORST STORE EVER.
Store layout. I’d start with the words confusing, unpredictable, frustrating and infuriating. There is no logical layout. To buy hardware for mounting a steel cable I had to visit 3 different departments in various spots in the store.
Sure, they have a little bit of everything. But in reality, they just have a little bit. Their hardware selection is basic at best. Items are not stocked in the places they should be. I had to hunt through over 40 bins to find the ½″ galvanized washers I needed because they weren’t in the right spot.
How about the quality of all this cheap hard to find stuff? Complete utter garbage. Speaking of garbage, the store is a mess. The parking lot is a mess as well.
And on to the the worst part of this store. The employees. There seem to be hundreds of them. They wander around like zombies looking for more things not to do. There are ZERO knowledgeable employees. Asking the simplest of questions can turn your voyage into a Tolkein-​esque quest.
I unfortunately lost my car key in the depths of this mega store-​nightmare, and just politely asking an employee, who appeared to be the front manager for assistance was insane. The guy says «We don’t got no keys» and walks away. I asked him if I left my card to please give me a call if the key turned up. He said «Uh, well, I can try» and walked away without taking my card.
I’ve been to this store a half dozen or so times out of convenience and have regretted it EVERY time. It is a delusion that you can save any time in that place over shopping a few different small stores, or hitting up Lowes or Home Depot. You get what you pay for regardless.
So, unless you have no need for convenience, quality products or customer service, have fun buying cheap garbage at Menards.

I always find what I need at Menards.
I recently purchased a classic picnic table kit, and it was only after I finished staining all the pieces that I noticed that one board was just a little too warped to be used, something I really should have discovered before I started working on it. Anyway, I walked in with the stained board, and without question I was given a new board from another kit. Thank you Menards for standing behind your products and providing friendly, helpful service.

Anyone who hasn’t been to a Menards is paying too much. Anytime I need to do anything at home I come here. I built about 60 bookshelves to start a bookstore and I saved $ 1500 if I would have gone to one of the other stores. The wood that I used was $ 10 cheaper per board so it added up quick. I needed to pick up one more piece and I went to HD to get it and paid the $ 10 more and got home and saw that the wood from Menards was cleaner and more straight. Overall fantastic.

This Menards is considerably better, as customer service goes, than the one in Reynoldsburg. Their selection of stuff is second to none and their prices are quite good on most things.
Granted I only looked at shelving, lumber and lights and not at much else but at least those three things are pretty good price-​wise and the people there were actually friendly and seemed like they’d be interested in helping, which again is a far cry from Reynoldsburg Menards. If I’m in the area I’d go back to this Menards but I’m usually not near here so it’s sort of moot.

Menards store itself is probably a 3 or 4 star… it’s huge and carries so many things! It’s not just home improvement and yard, but also pet supplies, some groceries, and more. The staff was courteous, the store was clean and well-​lit, and there were good prices on some items (on the other hand — some items we needed were $ 15 – 20 more than Lowe’s. So I would check what I wanted specifically before thinking everything here is cheaper).
The part that was unsatisfactory about my first visit to Menards was the experience itself. My husband and I were in search of a specific item that we saw in an ad and that was not carried by the other home improvement stores in the area (so another positive is that Menards does carry it!). It took no less than 2 hours to complete what, theoretically, should have been a simple task: Find item, pay for item, leave. The store’s size worked against it in that we couldn’t find the item after circling the store ourselves, and there is no map. (We also were just curious to check out the store, so we were browsing a bit as we went).
So we asked three separate employees where to find it. All were very polite but turned out to have no idea — but didn’t say so. They gave us specific sounding directions that were completely wrong. We ended up in a 20 minute+ wait at the customer service desk, where the desk employee finally knew the correct answer. It turned out to be an item that needed to be ordered and then picked up around back in the exterior part of the store. Ok, great. We figured it would be smooth sailing once we got the order in. Yeah… no. The person who took our order first messed it up, putting in the wrong items. When we finally got that corrected, we were sent to the register to pay with a slip that listed what we wanted. The cashier rang us out, but declined to return the paper to us. So we headed around back in our car with just the receipt, where we found a gate to the yard with a security guard who checks that you have paid before you can enter to pick up your purchases. We waited in line, and when it was our turn, discovered that the cashier should have given us the slip. The security guard was very frustrated, saying we couldn’t enter without the slip and that our receipt wasn’t good enough. We explained it was our first time here/didn’t know the process and the cashier had told us to take the receipt around back — meanwhile, there is no way for us to turn around, since we were between a gate and a line that included a giant semi truck. He kept paging the front, but no one answered. He finally agreed to let us in based on the receipt (which did list the item and item number and said pick up next to it). We thanked him.
Well… it turns out the item we needed was right inside the gate, so as we got out to load it into our vehicle, I clearly hear the guard telling the next driver, «Those people didn’t bring the slip around like they are supposed to…» We had pretty much had it at this point. I am not sure if this was an off day, or if better training is needed, or what. I could have overlooked any one of these things, but all together, it doesn’t seem worth bothering to go back.

After reading the reviews and seeing their recent flyer that has a stone garden bed border that I like, I drove to this place. The first visit was fine, I was able to buy the borders and pay without a problem (skipped the long line outside and went inside the store). After trying out the stone borders, I decided to stay with one color for our yard. I went back the next day to exchange the stone borders. I was sent to 5 different places to accomplish this small task. After forty five minutes of going from 2 cashiers, to customer service, to contractor’s desk then back to cashier, I found out I have to drive to the back of the store, go through a gate with a guard to be let in, wait for a staff person to load the merchandise, back to the gate for the guard to inspect my trunk and check the merchandise.
I would not come back to this place. The set up is terrible, each person is assigned to one simple task and can not do more than their single purpose job. Jacob from the yard was a big help, he put a smile on my face, the best person that works there. As far as the prices and selections, it’s pretty much personal choices and not cheap enough. Their operation manager should go back to school and set up the flow of the store better. There is no plastic or paper offered to cover your trunk for the yard item purchased. Terrible experience!

Echoing other Unilocalers comments, you get what you pay for. This place seems cheaper then other home improvement stores in the area, but the quality and selection is not to be desired. Beware many of the best deals involve a re-​bait process that adds an extra step to save money.
I tend to shop at this location for outdoor and landscaping products due to the convenience to my house. The staff has always been friendly and helpful.
If you want a quality product with a larger selection, hit up another home improvement store, but it serves its purpose for small projects, or everyday home improvement needs.

Went their this morning for some wood to build my veggie garden. I was able to find exactly what I needed and for really cheap too. Somehow I managed to get 14 bags of soil & manure, wood for a 7ft x12ft trellis (squash & watermelon), and wood (8ft, 3×5′, 3×10′ for $ 70
The guys were really helpful and gave us a few sugestions. The guys around the store kept seeing me staring at the wood and (I guess) assumed I didnt know what I was doing; hareware store + being a woman can confuse some men. Besides, the hubby was there helpig lift stuff I couldnt (didnt want to). I like the thoughtfulness of the workers though, they were looking out for me and trying to be nice. so thank you.
This place has everything we needed for our veggie garden and had lower prices then even walmart. I’m sold for life!

LOVE this place. They have everything you might ever need ever and at a great price.
It’s a huge well organized store that is clean with staff that actually wants to help you.
The first time I went to a Menards was in 2002 in Town and Country on East Broad. I was so sad when they closed! Now I am so happy they came back. The Morse Rd. location is perfect for the neighborhood.
They have great weekly sales as well as red tag clearance all over the place.
Definietly stop here first before you waste your time at Harbor Fright, Bargain Outlet, Lowes, Home Depot, etc. Menard’s might save the day for you like it did for me!

There are no words to describe my unconditional love for Menards.
I came from Illinois where there was a Menards 10 minutes away. We moved to Ohio into a fixer upper house and drove 40 minutes each way to Marion to go to that Menards for our supplies. There prices are so good, that it was worth 80 minutes round trip.
Now, that one has opened here in Columbo, we are supa excited! This place is seriously SOOO much cheaper than Lowes or Home Depot.

I came here because they sent me a flyer and a coupon (yaay coupon) in the mail. I entered through the garden center as I was hoping to find a nice wireframe compost bin to replace my currently-​full-​of-​rotting-​vegetables rubbermaid tote. There were only the tumblers in stock, but I was able to find a nice roll of chicken wire that will work fine. I was hoping to get a window fan for my ancient casement window, but every single type of twin window fan was out of stock — understandable given the recent weather. The prices looked pretty good, though, ranging from $ 20 – 30 for a basic unit. I also picked up some eco-​friendly dish soap for $ 1.
This place should really hand out maps when you arrive. There aren’t exactly clear lines of sight to the different departments, so it’s kind of confusing trying to find your way around. After leaving the fan department, I found myself in the cold cereal aisle, which was a little surreal!
This is a little far to drive for my general hardware/​home improvement (or rather, patch up the old apartment) needs, but it’s a pretty cool alternative to Lowes or the local Target.

Words can’t express how happy I am to finally have commerce back at the Northland Mall site. Columbus n00bs may not realize it, but up until the late 1990s, Northland Mall was THE place to shop in Columbus. Then Easton and Polaris happened, and stores started leaving, and it got a reputation for crime before finally shutting its doors around 2002. It was mostly demolished and the land sat empty for a while. Some of the buildings were developed into offices, but apart from a rebuilt Taco Bell and a small credit union, there was no reason for anyone to go there.
Until… now. Menards makes a striking impression up front, with its façade of exposed timber and a row of windows to show off the selection of lighting inside. The entry is much more open and welcoming than your typical Lowe’s or Home Depot, and I’ve been greeted warmly each of the three times I’ve been there so far.
Menards seems to have about the same selection of home-​improvement items that your typical big-​box HI store would have, including a large outdoor garden center, appliances, etc. In addition, there’s also a small grocery section, which I reckon will be convenient when I need, say, both a garden hose and a gallon of milk. All the prices I’ve seen so far have been reasonable… I don’t know if I «saved big money» on my first big trip, but it seemed about the same as my usual Lowe’s shopping spree.
Checking out is a different experience. You push your cart into a little cubby next to the cashier (who’s standing on the same side of the counter as you), and he or she will unload it for you while you wait at the other end to pay and bag your items. I like it.
I’m especially excited about one thing I saw at Menards: A self-​serve propane-​tank dispenser! No more waiting for sluggish gas-​station employees to trade out your tank while the burgers wait… you can trade in or buy new via the machine. Best idea ever.
If I had to come up with one thing I didn’t like about Menards so far, it’s that you must enter on one end and exit at the other. So if you park in front of the entrance, you have a long hike back to your car when you exit. No biggie though.
The best thing about Menards is that it’s exactly 0.9 miles from my house. Sorry, Lowe’s.