Lush

I love Lush, but this is not my favorite location.
First, it’s at Polaris, which is my absolute least favorite place in Columbus. Overly entitled people driving way too fast through a gigantic moat of a parking lot. I feel like I have no clue where I’m going to end up when I walk through one of the entrances of the main mall. Like there’s a randomized wormhole portal that transports me to a different entryway each time. It’s challenging to find stores, it’s always annoyingly overcrowded with people who feel like they own the place, standing in the middle of the walkways eating food with loud, annoying kids screaming nearby.
If it weren’t for the fact that I love Lush, I would rarely step foot in this mall, and you wouldn’t be reading this review right now.
Oh, right, the review. Of Lush.
Well, I don’t like the mall, so by the time I’m walking into Lush, I’m already on the edge of panic. I’m already upset, and trying to breathe. Then I go inside…
The Lush at Polaris is like an oasis of scent and calm, most of the time. I mean, if you go in during a busy season like Christmas, it’s going to be packed. But it’s like that anywhere you go.
Although this location (and Polaris) is about as inconvenient from the west-​side as you can get, and both the traffic and parking and other shoppers are all super annoying no matter when you go, it’s still worth going sometimes, especially when they have something at this location that they don’t have at others. Lush is at Easton and there’s even a location or two when you head down south toward Cincinnati. Having been to all of the Lush stores in Ohio, I can say that I’d rather drive an hour and a half south than deal with Polaris.
(I loathe Polaris that much.)
But insomuch as a review should encapsulate the whole experience of a store, I don’t want you to think that this Lush location, inside, is any different than any other Lush store, aside from it feeling a little smaller, and a little more broken up than the other locations.
No matter how much I wanted to click the two-​star button, I simply can’t. This is Lush. In fact, the décor is «nicer» at Lush Polaris than it is at Lush Easton. Easton Lush feels very bright and white with tons of windows. (–Hiss-…The Light…-vampire death-​) Polaris Lush feels, well, more like a well-​designed cave with no natural light, counterbalanced by a lot of natural-​toned furniture and products. Polaris appeals to a certain demographic. I am not that demographic.
So what does Polaris Lush have to keep it right around a solid three-​star? Well, it’s Lush. Go in and smell — it’s incredible. The staff are very nice, and helpful, and exactly what I’ve come to expect from all Lush locations everywhere. I don’t think I’ve ever been to a bad Lush shop before, and I’ve been to quite a few.
So while the Easton location is a corner shop with windows leading to the outside, letting fresh light in, giving you visual confirmation that when you walk out those doors, you’ll be outdoors again, the Polaris location has huge glass windows and doors, doing a very bad job of masquerading the fact that you are, indeed, stuck inside the huge soulless shopping machine that is Polaris. They really should switch the glass windows with something opaque, so it feels more like an oasis of calm. Put on a little music, distract people from what’s Out There.
The last time I was at this store, it was jam-​packed with people, but it didn’t feel claustrophobic. A strange and hard to explain phenomenon, where the inside of the store was way more packed than the outside, and yet felt less packed. Maybe like a TARDIS? Bigger on the inside? The designers of this location did a great job, for sure, of making the best use of the available space.
So yes, this location has friendly, knowledgeable staff, great products, and the décor is comfortable. If you live in the area, and are a fan of Polaris for some reason, check out Lush. It’s one of those places you can’t help but love. Luckily, if, like me, you’re not a fan of Polaris, you can get all of this elsewhere. I’d recommend the Easton Lush location as your first choice, and you still have an Apple Store right around the corner at Easton, too!
The best bonus is, if you spend more than a few seconds inside any Lush store, you’ll end up smelling like Lush all day!

For a number of reasons, the Easton Lush location will be my personal favorite but Polaris is a close second. I appreciate the fact that it is inside a mall which means that it will be better for shopping when the weather is cruddy.
The store itself feels like it is larger than Easton but it could just be the layout. Regardless, if it is busy, it will still feel too cramped. They tend to have items in stock that Easton may have run out of but if you want to be sure to get your hands on it, you have to get there fast. For example, Easton was completely sold out of the Lord of Misrule bath bomb but a call to Polaris showed that they had a case of over 120 in stock but by the time I arrived a few hours later, they were sold out. Gift sets were also completely sold out at Polaris while Easton still had quite a few so it pays to shop them both if you really want to get your hands on a specific product.
Both locations were PACKED for the day after Christmas but that is to be expected since it is the *only* sale they offer each year with all holiday items being buy one, get one free. As a Lushie, I can tell you this is a huge deal and well worth the trip.
If you aren’t familiar with Lush yet, I will just tell you they are awesome. 100% handmade. 100% vegetarian. A large percentage of their products are vegan and the few items that are in the exception usually contain honey. Bath bombs. Solid bubble bars for bubble baths. Fresh face masks. Lots and lots of lovely things to smell. If you haven’t checked them out yet, you must give them a try! Yes, they are going to be pricey compared to other bath and body places but the quality of the products can’t be compared.
The staff here knows the product well and will be happy to help guide you to the perfect things for you! They are all super friendly and helpful. You won’t be disappointed.

I really do love Lush! This particular location is becoming my favorite! It’s big enough to allow you to brouse while not falling over yourself or other customers.
The produtcs are amazing, especially their face masks, and the employees are extremely excited about their products. They inform you about everything while not being too pushy about selling them to you.
I will forever be a Lush customer… and I am quickly influencing my family as well. ;-)

A client of mine suggested lush to me when she got some bath bombs for Christmas and Easter from her Mother n’ Law. I took my 1 ½ year old to an all day trip to the mall and if you’ve ever done that, you know how fast you want to get out the door when it’s all said and done. I was out of my body wash and really wanted to check out what Lush had to offer after my client raving about their products she’s tried. I went in hoping for the best with a cranky toddler. I picked up a few things that caught my eye and read into the ingredients and was excited to see some of the most amazing and nourishing oils as the main ingredients. I was approached by Bethany and she sat me down not phased by my daughter’s attitude. She let me leave my stroller near the counter, sat me down with a bowl of water, and thoroughly explained the product I was holding along with a few others that went well along with it while letting me feel them on my hand. Needless to say, 3 hair products later, and some great samples. I was excited to go home and try my new products. Between the awesome aroma and my excitement to go home and work on a hair repair treatment, I forgot all about the body wash I needed originally. I will be returning soon to replenish my Retread conditioner. I also want to get a full size of the Happy Joy Joy samples I received, the Black Exfoliating Scrub, and whatever else Bethany can help me find for my body wash! Worth the price, being quality, handmade, natural, and my 2 inches of hair growth in the last month, plus being safe to use on my daughter are added bonuses! And you can bring back your black containers and get something Free! Thank you Lush & Thank you Bethany!!!

Lush is a great experience in every way… except when it comes to your pocket book. I can’t keep myself stocked with these products but this is defiantly worth the occasional splurge.
First off, this location is more spacious that most. Yay! The layout had a natural flow to keep traffic from getting clumped up. The attendants are always super friendly without being overly sales person like.
You can often get demonstrations to test a variety of products…(sure, I’ll take a facial.)Talking about variety… there are tons of things to choose from — bubble bars, fizz balls, hand lotions and soaps, facials, stuff for feet — body — face — hands — hair. The quality of these products is amazing — no exceptions. Definitely check them out.

I came here because my personal trainer recommended this store. Her review seemed so good and I was just having a crappy day so this just sort of let me unwind from the craziness.
So the products here are all handmade and sometimes you will see who made your product like on the shimmery powder. It’s not tested on animals of course for all who care about animal rights.
The sales associate seemed like she loves the products here. They helped her dry skin become more moisturized. I also then got a second sales lady to help me see more of the products and what they do. I liked the massage bars the best because they help every area of your body. They have a bar just for foot care so you can feel better after that tough workout or work day.
So a man was trying on the product one of the ladies was putting on his hands and they were like you must work hard with those hands. He’s like no I just workout. Never guess what men do is my advice!
Honestly these are good products there are just a little overpriced, you could make or buy this elsewhere for less money than what I spent on just a massage bar.

We stumbled into this store (rather, I dragged Jim inside) while strolling through Polaris mall because the store design looked cool and we were intrigued by «fresh handmade cosmetics.» These products are made by hand with little or no preservatives from flowers, fruits, and vegetables… a natural indeed! We had no intentions on buying anything… but then came Andrea.
She was incredibly helpful explaining many of the products in the store and was clearly passionate about the products. It’s always great when the person trying to sell you stuff really knows the products because they use it themselves! What’s even more wonderful is that we got to sample a bunch of products! Based on our needs, Andrea picked out a number of products for us to try. She even found something to fit my vague description of my skin «sensitive.but not that sensitive.» Jim got a free salt scrub and massage on his hands (boy was I envious) and I tried a few facial masks (the display looks good enough to eat!)
Most things in the store were a little pricy so I ended up buying just a couple items:
— Mask of Magnaminty — holy smokes it made my pores visibly shrink!
— Sandstone soap — you tell them how much you want and pay by the pound. I bought two big hunks for $ 11 (2 for 1 deal)
— King of Skin — a solid body lotion that makes your skin feel so soft and smooth, great for after shaving!
— Love Lettuce — exfoliating mask freshly made so it has to be refrigerated and has an expiration date for its use
For a few of the items we didn’t end up buying, we were provided samples to take home! I will definitely be back to try out some other products… like their bath bombs. Yes it costs a little more than I would like, but there is no pricetag on beautiful skin!