Clarion Hotel and Conference Center

Like others have said if could give — stars I would!!!
Unreal bad stay!!!
Strong Chlorine smell from pool
Damp room
Cant adjust AC
Lousy beds — supposed to be queen they were twin and crap
Room smelled
Got eye infection from using towel after rinsing off my face
Couldnt close the damn drapes
Noisy neighbors
Walked out after 2 hrs and was charged full price Not members reduced price PLUS early cancellation fee
Unbelievable!!!
Went down to La Quinta where had Glorious comfortable clean and quiet 3 day stay while I worked in the area
This was last straw with shoddy hotels in this membership program
Never Again!!!

We booked with express deals on Priceline and got a great deal. The swimming pool was large and never busy. Hot tub was clean. The area was set up like a villa. The bar was worth the visit. Miranda the bartender made a fantastic sex on the beach. This is a great hotel for children. We will be back!

I have stayed here three times. It’s convenient to so many places and always a good deal.
Here’s the problem as I have just spent night two of my stay, this is a place caters to ball tournaments in the area and they have a great pool/​jacuzzi/​ping pong/​mini gulf area for families. That being said, expect parents and kids to shout and run in the hotel all night. It’s a big party. It didn’t end until close to 2am and kids are now shouting playing ping pong at 7am. Unsupervised kids running everywhere. If you are here with kids and enjoys that kind of stay, you’ll be right at home.
Someone needs to monitor that open areas at night and maintain quiet hours for us that want to sleep.
We usually have lucked out and not being in the loud areas. This stay, we were not that lucky.

If I could give this place a negative number I would! Hotel is packed and they knew well in advance there was a huge wedding and they under staffed the whole hotel! We wanted room service for lunch so we could eat while getting ready for the wedding only to be told kitchen is closed because they were under staffed for breakfast! Poor poor management!
I had made reservations 4 months ago had confirmed king bed to find they moved us to a queen! Needless to say they did find a suite with a king and gave us that but that was after I made a stink because I had a confirmed King reservation.
There’s a reason why Clarion has a bad reputation… it’s because they are managed horribly!
We only stayed here because of the wedding. But never, ever again! Staff is rude, place is old and the elevators don’t even get me started on those! 10 – 15 minutes wait just to get an elevator to take us down!!! Ugh!

I stayed here overnight for a conference. I didn’t have any experience with the staff so I can’t review their friendliness. The layout is kind of wonky. It’s hard to get from point a to point b if you don’t understand the layout. Our room was very clean. The water pressure was great! However the temperatures vary a lot throughout the hotel and conference center, so bring a jacket. Our breakfast and lunch buffet were delicious. There’s a nice pool and hot tub and even a little putting green. It would be great to stay here with a family. It does need to be updated some, and I was constantly having trouble getting my phone to charge while plugged into certain plugs.

I love this place. Great for kids and family to have fun at a reasonable rate. Big enough for any business meeting or trainings. Nostalgic but clean and well cared for.

Super Nice and clean. Looks like a rehabbed Holiday Dome from days gone by. Sort of nostalgic with décor from decades ago in the public areas.
But very clean everywhere. I got to the point I started looking for some dust or something. Tops of picture frames, etc, corners of halls, etc. None. Totally clean. Good Job to the housekeeping staff!
Updated rooms are solid nice hotel rooms. I usually do not pause to write a review most times, because I gotta get on the road. Gotta keep moving, on vacay, ya know.
I had to pause and write this because the folks here have done such a nice job with this place. The fifth star here is for effort.
This place is so well kept i might think of it as an historic place from the previous millenium.
Now, my goto stop on the way to Florida from Northern Michigan.
A worthwhile stop just for the historic vibe.
Bike path right behind the property too.

We visited to celebrate our son’s birthday and it was a lot of fun. Rooms and bathroom were clean, AC was loud but temp was comfortable. We will come back.

We stay here every time we’re in Columbus! It’s such a beautiful hotel inside and out. Indoor pool, hot tub, mini golf, and there is even an arcade. Gorgeous stained glass everywhere. The lobby has a hair salon and a little general store with soda & snacks. The rooms are clean and updated. The bar is beautiful and the restaurant has amazing food! There’s also a good sized laundry and workout room. Everyone who works here is very friendly.

This hotel has a lot of character and is fun for families. However — the free breakfast and the room décor needs to be updated

7 June 2015. I had to take the elevator to the third floor as the ice machine was not working on mine. Fine, whatever, it happens. I get in push «3» and it goes to the seventh floor. The doors open and I start to step out when they came rushing back in hitting me in the face. They did not slowly move in as a normal elevator, they were in a hurry. I was able to push them back open and instinctively stepped back. The elevator immediately went to the first floor. Without opening the doors, it immediately traveled to the seventh again, doors opened, slammed shut and dove for the first floor. Upon reaching the first floor, back to the seventh. And repeat. I had to hit the alarm and call for help, which arrived a few minutes later. The employee had to strain to hold the door open while I stepped out. The skin came off my nose and it feels like it has been punched.
I cannot recommend that anyone stay here for any reason.

Absolutely horrendous!!! We booked 3 rooms a week in advance as we figured we would stop and spend the night halfway home. We stayed in a Clarion in Nashville that was 100x’s better and had no idea that this one was so bad.
While checking in we were told that we’d have rooms outside on the 2^nd floor. The old motel like part. We did get our rate adjusted to $ 99+ tax for the night which in my opinion was still severely over priced!
The hotel/​motel was very busy this weekend and the clerk was completely flustered! At first he said he couldn’t find my reservation and then asked if my confirmation number started with a «3» when I said a «2», he said «ohhhh, that’s not good». I honestly don’t know what was going on with him!!! Needless to say, we got a room.
The clerk had mentioned that the motel like rooms had been renovated. The concrete on the outside was completely falling apart and our room had its number ripped off. Upon entering the room, I had to laugh!!! Was the renovation done in 1980??? It was completely atrocious. The entire place smelled old and mildewy. The tub had a constant drip. Our friends’ tub had a continuous flow. I can’t imagine the water bill!
There was an extension cord with a surge protector for extra outlets. However, while looking for extra outlets, there was an old solo cup with some remnants in it behind the dresser. Wonder when the last time someone cleaned back there! GROSS! One of the lamps didn’t even work and wallpaper was peeling all over the place!!!
I could go on and on!!!
The only reason this place is even getting 2 stars is that the free buffet breakfast was actually pretty decent and since the hotel was full they actually had food left for everyone!
I do have to also mention that while walking through the complex, it looked like the actual hotel part looked in much better shape. The pool area also looked nice and big!!!
If you book here, Definitely make sure your in the main hotel area! I will not be returning this Clarion. Disappointing!

I visited here for a conference only, but the experience was better than I expected when I drove up to the hotel. The food that was catered by the hotel was great. I very rarely have experienced such good food at one of these conferences, but this was an exception to the rule.

Awesome place. Great food Diane was the best bartender. Very clean room. Staff was the best. If we great back in this area we will stay here again.

Was there last night for my work holiday party. Nice set up. Servers did a nice job of keeping people’s drinks filled and took their plates when finished with them. Pool area was very loud. Hotel room was very nice and clean. It was on the inside of the hotel. The shower could have used some work though. The shower head had 3 different setting and they all stung your skin when you turned it on. And they also need a new type of shower curtain because when I got out of the shower the floor had a puddle of water on it.

This is a nice place to stay as long as you get one of the rooms on the inside of the hotel. Unfortunately the room we reserved for my work Holiday party was an outside room this year and next to the laundry room, just a bit noisy! They have a nice pool and hot tub and I like the look of the place. Nice rooms, nice staff!

Stayed last night. The pool and jacuzzi make it family friendly. Room was clean and had all of the amenities of a decent mid range hotel.
Will stay here again with the kids.

I have only been to the Confrence Center and for it being in a pretty small town (Columbus, IN), they did a pretty good job taking care of the attendees (snacks, drinks).

I’m in Columbus for business at the moment. Usually when I come here, I stay in the Indigo, but it was fully booked on the first few days of the week, so I picked Clarion due to close proximity to downtown. I can tell you that I will not be staying here ever again.
The hotel has a very interesting layout, it resembles an indoor holiday resort with a large pool and room with doors opening into the pool area. Everything looks pretty old and worn down, but if it was newer, I would say it’s actually a nice setting.
The reason I’m rating it down so much is because the room I’m given is infested with bugs. Not sure what kind they are, they look like some small species of cockroach. Seriously, they are everywhere. In the window panes, all around the carpet, in the shower, around the sink etc. One good thing is about the room is that you do not need an alarm clock. I literally woke up to one of the bugs crawling on my arm this morning.
If you like to study bugs though, I say go for it. No other place will make you happier!

I was here for the Annual Chamber Meeting for Bartholomew County. The space was huge and the staff that served the buffett and cleared away dishes were very polite and attentive. Well organized staff and clean space.
The hotel, however, looked like it needed quite an update.