Lucky Loaders Moving

Lucky Loaders in definitely a Maryland company on the rise with alot of class. I had a pretty small job AND reached out quite last minute but they were still able to accommodate me. Eric was very professional and let me know when he was 15 minutes from my home. Him and the other worker came prepared with bubble wrap, pads, and shrink wrap. All I did was provide a screwdriver to disassemble a mirror!
2 of the items they handled were one of a kind vintage mirrors that I had purchased from antique stores so I was slightly nervous. However, they wrapped my mirrors so well that they were able to withstand the 200+ mile drive from Columbia, MD to New York City AND be carried up 4 flights of stairs to my new apartment without a single scratch!
So happy to be able to support a local small business that does great work! Will be referring them whenever possible!

If you have the option to use ANYONE besides Lucky Loaders, TAKE IT! Everything started off well when I spoke to Eric 2 weeks ago and explained my very unique moving situation. He guaranteed that it wouldn’t be a problem and that they would do anything I needed. I trusted him and felt confident signing my contract via email, though I thought their policy was a little bizarre. He had me send an email detailing everything discussed over the phone, as opposed to getting one from him. Anyway, I hired them simply to load a U-​pack truck. I was told I would get a formal contract in 2 days, and did not receive one until late at night, 5 days later, because I had to call and beg for it. I needed them at my house Monday morning to begin loading at 10, as the drivers of the U-​Pack trailer were coming at noon. Eric assured me this wouldn’t be an issue because my small job shouldn’t take 2 hours and that they would be efficient and timely. When they still weren’t there at 10:35, I called multiple times with no answer. It was also alarming that Eric’s voice mail inbox was full and not accepting any new messages. Finally, when I got him on the phone, he told me the truck was pulled over and they were waiting on an officer to handle the situation because the driver had a suspended license. LOVELY. Eric seemed to have no concern for my situation, as I needed to then pay the trailer drivers an additional fee since I had to push back their time slot. Once the loaders finally made it to my home, they were nice and apologetic, but showed up without any materials or tools! WHO DOES THAT?! Needless to say, we asked to have the quoted price reduced and he was only willing to knock of $ 40. I would never ever recommend Lucky Loaders to anyone. Very sketchy, very unprofessional, and not at all worth the price. I would have felt much better about paying a reputable company more money to ease my mind. Lesson learned.

I booked Lucky Loaders directly via email, and the price they quoted was much cheaper than through the Hire-​A-​Helper website, which is how I found out about them.
I needed movers for a short move within Baltimore city (~3 miles away), and these guys were exactly what I was looking for: cheap, super chill, and helpful. I’m a grad student and this was my first time hiring professionals, because I was moving from a 4^th floor walkup (agh) and wanted help with the big furniture pieces and some boxes.
I opted for the extra hassle of renting my own U-​Haul and packing/​disassembling as much as possible before our appointment, because I wanted it to be cheap & easy. They were really sweet and easy to deal with, even with some tricky shenanigans required to get my mattress up into the second floor bedroom.
It’s worth noting that some of my furniture was scratched and one of my lamps did not survive the move. But, I’m not upset about it because most of my stuff is secondhand/​old, and I was more concerned about the time/​money than the items throughout the process. There was also a scheduling mix-​up the day of, but they came through in the end.
I would recommend them or use them again, if I ever get over my newly ignited hatred of packing and moving.

I guess movers work harder in California. These guys were grossly under prepared. They showed up without any supplies – not even a hand truck. They took their sweet time. And they dawdled until it was just about 2:10 hours. They didn’t even put together our furniture because they had no tools! They blocked our kitchen from use because of boxes. They stacked heavy boxes on top of boxes labeled «FRAGILE,» and they flipped over boxes labeled «THIS SIDE UP.»
I moved from California, where my movers were the ultimate professionals. They brought hand trucks, shrink wrap, moving blankets, tape, and lots of other supplies (without us asking for that stuff). They rarely took breaks, and they did an amazing job loading a 16ft. Penske truck. Then, we got here and used Lucky Loaders Moving. Two guys showed up in a Volkswagon, 15 minutes late, spent more than 30 minutes in the bathroom, took several breaks, and brought no moving supplies. Honestly, had the guys brought one hand truck, they could have unloaded our truck and setup our furniture in under two hours. The movers were nice, but that’s not what counts in these situations.
I am disappointed at the «service» we received. Granted, we were able to book with Lucky 24 hours in advance (which should have been clue #1 on the busiest moving day of the year in DC), but still. Have a little pride in your work. Eric, the manager, asked me what I needed. I said I needed 2 movers to unload a 16 ft. Penske, and I gave him a list of our furniture and an estimate of our boxes. He did not ask me any questions. He told me that, with our loading dock and elevator, it likely would take less than 2 hours, and he said he’d send me a confirmation email later that day (which he didn’t). He did, however, call me the next morning to confirm the 2pm start. I asked for a receipt, and I didn’t even get that from him. Also, Eric asked for payment by cashier’s check for 3 hours, without even knowing how long the job would take (and after telling me it would take less than 2 hours). I would not recommend this company.

Eric and John were really nice and helpful. I was charged the price I was quoted, and I hardly had to lift anything heavy, which is great considering my gimpy back :) Thanks guys!