Davids Lock & Key

I was checking out at Aldi Friday night when an older woman approached the cashier and said she had locked her keys in the car. The cashier said she could use the phone to call a locksmith so I looked up the number for David’s Lock and Key, a business we had used in the past. The woman told them where she was and what she needed and asked how much it would cost her. Then in dismay she said «$ 55, oh my!» Then she looked puzzled and said the had hung up on her. The cashier dialed them again and the older lady told them who she was and asked if he had just hung up on her. Then she became visibly distraught and said «what do you mean, what kind of language?» He was accusing her of using bad language and that’s the reason he hung up on her. At no time did that poor little old woman EVER use any bad language or even raise her voice! I proceeded to take the phone from the lady and tell him just that and that he should be ashamed of himself. He was just as rude to me. I will never use this business again and would suggest that they learn how to deal with people in a business-​like and compassionate manner

If you live in Columbia you have probably used David’s Lock & Key! Or you have at least seen the vehicles around town. I have nothing but great things to say about these guys. I have used them on many occasions, and will continue to do so. They take the time to explain what is being done, and are upfront about all charges. Not to mention they are honest about arrival times.