Perkins Restaurant & Bakery

Wow, wow, wow. I didn’t think I would ever see a place so bad that I would have to select 1 star. I’ve even posted some bad reviews but still couldn’t bring myself to click that single star. This place deserves an award for the rudest wait staff in the world. It should be big and shiny and have a statue of a waitress giving you the finger perched ever so arrogantly right on top.
I’m fully aware that Sunday mornings are the busiest for breakfast restaurants so I expect to wait, not a problem. And we did. But that’s alright. The problem with the wait is why? Why were so many people waiting to have breakfast in this restaurant? When a restaurant is busy it’s usually a indication of how good the restaurant is. Well a Perkins is a Perkins is a Perkins.
Food, average, nothing to really write home about. It’s a chain and it’s virtually impossible to screw up pancakes. But this review is not about the food. I don’t think that even if the food was the greatest food on earth it would make up for experience you get with the wait staff in this Perkins. And while the experience at this Perkins was beyond awful, i’ll get to that in a moment, it shouldn’t be a reflection on all Perkins locations. The Perkins we go to generally is the one in Freehold and that one is pretty good.
We finally get seated after waiting almost an hour, but again, the complaint is not about the wait. It’s Sunday morning. The table was dirty, the seats were dirty, so we asked the host if they could wipe down the seats. Wait, wait, I did say please! Well this was received by the host with a roll of the eyes and a huff. We ended up standing there for 10 minutes waiting for someone to come over and clean the seats and table. I don’t know about you but I don’t feel like sitting in pancake juice.
Finally seated, we peruse the menus and wait for someone to come and serve us. A nice cup of coffee would hit the spot right about now. So we wait, and wait, and wait… 15 minutes goes by and still no service. So now it’s been a total of 25 minutes from the time our name was called to the time that a waitress finally shows up. But i’m nice. Why start off the meal on a bad note? I don’t think I have ever seen a person more miserable than our waitress. No smiles. No friendly greetings. I also don’t think I’ve ever seen a person huff quite as much as her. It was genuinely funny because it was almost overly exaggerated. Like she was going out of her way to deliberately huff. I chuckled.
We put our order in and we wait, and wait, and wait some more. 45 minutes goes by, we haven’t even seen our waitress to ask about our meal. And believe me, we were looking. We were looking and looking. She disappeared! For 45 minutes we never once saw our waitress anywhere in the restaurant. Just when I was going to get up and approach the host, another waitress brings over our food. We are approximately 10 minutes into our breakfast when our waitress finally emerges from whatever cave she was hiding in and comes over to our table. At this point you figure she’s going to ask how everything is, or if there’s anything we need, or any number of things that the wait staff generally comes over and asks. But the question we were asked by our illusive waitress was a question that I have never been asked by any other waiter or waitress in my entire life…“How long are you going to be?” At first I thought I must have heard that incorrectly, but I was in sort of a stunned trance, so I was just sitting there staring at her trying to compute what I had been asked. But before I had the chance to say «Excuse me?» she again asked «How long are you going to be?» But then she expanded on her original statement to give clarity to what she was asking and she followed up her question with «It’s very busy and there are a lot of people waiting. Could you hurry up so we can seat someone else?»
I know what you’re thinking. It’s impossible. There is no way that a waitress said that to you. Well my friends, I was thinking the same thing. But I found humour in this entire sitcom of a breakfast. I was thoroughly disgusted with our waitress’ attitude and disregard for customer service. But what is the point of speaking out? What would I gain from getting into a verbal boxing match with this miserable she-​devil. Free breakfast? Maybe, but i’m not worried about saving $ 15. I did what I felt would be the best way to show her my disapproval… I left 12 cents on the table as my tip. If you ever want to send a definable message to an awful waitress, leave 12 cents. Don’t leave nothing, it does not have the same impact or insult as 12 cents. Now I know that this 12 cent tip was a message, and I know that it was going to be received in a bad way by this waitress. And I know this because she came chasing after us as we walked out of the restaurant yelling «Was there a problem?» waving her fist up in the air.
If i’m ever down and in desperate need of a good pick me up, i’ll come back.

We frequent this Perkins and always find the wait staff to be attentive and friendly and the food to be good. We have never had an issue with anything being «stale» under or over cooked (and certainly no bugs as someone else pointed out — i would never head back in that case!). This is actually one of the better Perkins I have ever been to and the man who I assume to be the owner is always pleasant and attentive even on the craziest Saturday or Sunday morning. I think it’s worth checking out!

Just ate at Perkins and found a bug in my food! Coffee is horrible and my husbands toast was stale! Manager never is friendly and didn’t even come over to apologize he made the waiter do it for him! Not really a good business move on his part. The place looks so run down I use to go there a lot and it just turned so horrible !!! I will never step foot in there again and you shouldn’t either!

Place is getting nastier by the second, you would think in that town they would clean it up and improve the facility a bit. this is the last time Im going there and I would consider myself a regular. the syrup tray and bottles are disgusting with dry aged syrup all over them, the hash browns are so oily that I literally had to dry them with a napkin (disgusting) same for the bacon, every time I leave there I say its gonna be my last! well this is the last time, im tired of upset stomachs every time I leave there NASTY… and the coffee sucks with disgusting pots they put on the table

I visited with a co-​worker for breakfast during our lunch hour. I had the very berry pancakes (5 blueberry pancakes) with a side of the chicken apple sausage. Our waitress gave me the option of 3 or 5 pancakes and I chose 5. They provide a pot of coffee for the table if you order it and the coffee was good and hot. I thought the pancakes were very good and they were big and stuffed with blueberries. The 4 sausage links were different but also tasty. I finished everything. The service was very good and friendly. Everything was very reasonably priced. I would go back for breakfast again.

The waitress was to busy talking to a baby and not her customer. The bread was stale and the cheese was greasy. I would not be returning to this place EVER again. They were also very rude!!!

I was waiting for my daughter who was attending band practice at Colts Neck High School for the Colts Neck Band one cold evening and decided to get a coffee and muffin at this particular Perkins. I stood waiting to be seated for a considerable amount of time without anyone so much as even giving me a glance or acknowledgment, I thought I was invisible. There was no hostess or waitress to be found and some middle aged man behind the counter who refused to lift his eyes up for fear that someone might be standing there. There was hardly even a person in the place. I will never go back there again, thats for certain.

The worst Perkins I have ever been to! They should just close! There was no hostess to greet us upon entering. When she finally arrived, she took our name, we sat and then were instantly called. Pointless. It was chilly out, but they had a fan blowing above our table and our neighbors’, in which they could not shut off. The table had not been cleaned before we sat down. The waitress was slow in taking our order and then delivering it to us. I also saw her coughing on her pad, which she later gave to a customer as their check. My brother’s burger had a piece of a black dark square, which we still don’t know how it got there or what it was. They did take that off the bill, but the service was slow, the place needs renovating and they need to spruce up their kitchen staff. They need do a major makeover or just shut their doors!

Came here for Sunday brunch to meet up with a friend during my recent visit to the east coast. The restaurant looked pretty busy but we didn’t have to wait long to be seated and order our food.
I ordered the Farmer’s Omelette with breakfast potatoes and a toasted apple cinnamon muffin. Everything tasted good and the omelette was huge. I didn’t finish my entire meal, but I probably still took in well over 1000 calories.
Our waiter was friendly and very attentive. Our food came out pretty fast.
One bad thing I noticed was when a different waiter serving a large table next to us brought out their food. The dishes were stacked on top of each other – gross! I’d rather have them bring out the food in waves than to bring it all out at once and have half of them contaminated. Good thing our waiter didn’t do that (but we were a small party of 3).
Even though it’s a chain, I tend to come here for brunch whenever I’m on the east coast. There are plenty of food options, the dishes are pretty good, and the prices are cheap for the amount you get.

This Perkins sits in Colts Neck. You will know where you are by the crowd of regulars here. Lots of ranchers in cowboy hats that all know each other and the owner. Waitresses are pretty friendly and the breakfast was damn good! This one is a little smaller than your average Perkins so be prepared to wait at peak times.

Sorry, but the service was terrible, and the food was not much better… kaiser bun was stale, chicken was questionable and both my kids hated the mac & cheese.

It’s so good I am here at least two time a week.
Beats slaving in the kitchen at home.
Be sure to bring your coupons to George see him smile.
Food & sevice always great!

Great service and staff. Very friendly. Food was good. Eaten there multiple times. Love the Chicken Tender Melt!