US Post Office

Slow and unorganized. Avoid this place unless your planing to be there for 20 – 30 minutes.

I do not have high expectations when going to a business that is unionized, however I do expect common courtesy. I have been to three other post offices around town and the customer service is nothing special as you would expect. I have now moved over towards this USPS and am about two miles to the location. Within two months I have gone here about five times and everytime I come here I am treated with the utmost disrespect. I have never once been to a post office where they refused to put tape on to your box until now. The other post offices are completely fine with it but at this one they will not turn around and touch the tape that is directly behind them. Today when I went to pay with my credit card the guy said I needed to sign the back and I said I did not want to sign the back and he told me that the whole checking IDs if its not sign in the back was a myth and I should still sign it otherwise he would not use my card. Then he repetitively laughed at me when I told him that at my work I check people’s ids when it says CID on back because I care about common courtesy and decency and protecting people. I had to wait in line behind three people for about 20 minutes because the second guy that was working decided to take a break in the middle of another guy sending out an international package which took another 20 minutes. And you guessed it correctly, the guy that did take the break was the same one that was condescending towards me.
The service there was so terrible that people in the line were talking about it and how they been treated terribly and the people at the desk were just laughing.
I’ve never my life been so offended from a business and the way that they treat other people.
I am now going to drive the extra 20 minutes to just go to another post office because I cannot stand being treated like that anymore and I advise everyone else to do the same.

Honestly I have yet to experience great service at a US Post Office, funny to think they wonder why the company is debt.
These are some of the laziest and slowest working people I have ever seen hands down. The issue is that they can’t be fired for poor service since they are union, they just show up to work and hang out it seems. What a freaking waste of employment imo.
They act like we OWE them instead of them working for US!!!
If they worked for a real company they would get fired asap.

Since my initial review, I’ve stayed true to my word and have not been back to this awful place. Last week, I decided to request a pickup for some packages I had to send out. This is usually a very painless process where you fill out a form on the
website and the postman comes to pick your packages up when he drops off your mail. I’ve sent out over 500 packages in the last year for my business, in two different states, in over 5 cities. USPS has never missed a pickup! Wait! Until now…
I requested a pickup for Monday, and stayed home between the hours of 11 – 4 so I would not miss the postman. Long story short, I never got a call and my doorbell didnt ring. However, I got my mail.
So, I put in another request for pickup and mentioned in the comments that they missed the first one all completely. I then receive a call the next day from this terrible branch telling me to just leave the package with my lease office because the postman can’t ring my doorbell. I’ve never been told the postman «doesn’t ring doorbells» when previously, all mail carriers have done so. I explained that there is no way I’d leave a package that I’m responsible for with a third party that is not liable for it. I was then told,
«Well, then can you just bring it to the post office?»
THEN WHY WOULD I REQUEST A PICKUP?!
Just absolutely appalling service. This post office is run with no standards at all. They just do whatever, whenever, and maybe not even that. I really want to be sympathetic to these employees because I’ve watched the «Going Postal» documentary, but I have nothing left to say about my recent USPS experience other than these specific employees at this branch are rude and beyond lazy. They create a horrible image and stereotype for USPS employees who actually do a great job.
Its a bad look for the otherwise nice neighborhood of Rockrimmon.

Today there was a line 5 people-​deep and one of the mail workers decided THAT would be a good time to take his lunch break? I understand everyone is entitled to their 30 minute lunch, however, if things need to get done, or there’s a rush, could you push it off 10 minutes? That’s what I do when I’m at work…