I had a very unfortunate experience here, and then it was compounded by a horrible response from the owner. We bought 6 bottles of wine and they gave it to us in a standard 6-bottle box. When my wife was carrying the box into our house a bottle dropped straight through a hole that had been perfectly perforated under one of the bottle compartments. It was most definitely an accident waiting to happen. After cleaning up a mess you can’t imagine, we took the booby-trapped box back to the store. Long story short — the owner took the legal-like position that once the bottle leaves the store they aren’t responsible, and by the way, how does she know that I didn’t break the bottle and then perforate a hole in the box to scam them? Excuse me? You’re blaming me? End result, she reluctantly replaced the broken bottle like that was a huge favor, but I got no apology or any gesture of good will. All I got was insulted. You learn most about a company when you see how they respond to a problem. Great companies rise to the occasion and create loyal customers. Other companies, like this one, take the different approach of calling their customers liars. Update — after posting my review, a different owner reached out for a 2nd chance. He said the hole in my box was caused by some type of conveyor belt, and he showed me another box with the same problem. Apparently he hadn’t been aware of this massive problem before. Now that it was clear I told the truth, I said and he agreed, that there was no excuse for the way I was treated. He offered a belated apology and 2 bottles of wine as a gesture of good will. Lesson to be learned — customer relations issues should be fixed the first time. Second tries are better than none, but still fall short.
Crystal G.
Classificação do local: 5 Colorado Springs, CO
A really nice, new liquor store, with a great selection of beverages! They also give 10% discount on purchases if you show your Military ID! ;)
Phil S.
Classificação do local: 2 Colorado Springs, CO
I am somewhat of a craft beer enthusiast and this store kinda disappointed me. Yeah you can get the same liquor as you can get at any other liquor store but the beer selection was extremely sub par. Overall good for a pinch but go somewhere else if you are looking for something special.
Courtney R.
Classificação do local: 2 Denver, CO
With a knowledgeable staff and visible sign I am sure they have a steady flow of repeat customers. A descent wine selection, mundane beer selection and common liquor stash this was a liquor store I would loosely recommend.
Brian M.
Classificação do local: 4 Killeen, TX
All of the crew here are very helpful and knowledgeable about their product. They have a nice selection of micro and craft brews from around the county and the world. A great location adjacent to the King Sooper’s, and they offer a discount to the military.
Adhana T.
Classificação do local: 4 Manhattan, KS
This is a perfect little liquor store run by a husband and wife team who know their alcohol and make an effort to stock quality wine, beer and spirits. It’s right next to the Centinnial King Soopers and has the quality that one would expect from the best grocery store in town. It’s not the trendiest liquor store in town. But they are knowlegable and will make an effort to stock new things if requested. I’m a fan.