Meineke Car Care Center

Pretty sure I got scammed out of about $ 400 in rotors & brakes I didn’t need. I came in for an oil change with a groupon coupon. Nobody offered to show me any old, worn parts. Just seemed a bit suspect to me.

Hands down best auto shop customer service. I was always kept in the loop with issues with my jeep. Troy was great, and I never felt like i was going to get ripped off. I have been to a few meinekes before always had great service, this one top of them all.

I originally took my vehicle in for routine maintenance (oil change, tires rotated, ac freon recharge). I left with an estimate over $ 1000 for a faulty compressor clutch assembly. My car is a 2011 model. This didn’t seem right, I found the exact part for $ 300 at various auto part stores and online. Because this seemed a bit fishy, I took it to another shop for an AC diagnostic. Turns out that I was shorted a half pound of freon and the compressor was unplugged.
They kept calling me, trying me to get me to bring the vehicle in. I informed the service manager, Troy Starr, of my findings after explaining it to Amber, the front desk clerk. He tried to manipulate me into believing that he told me he had disconnected the compressor to prevent further damage (he never said such thing on the numerous phone calls and visits I had with him). When I told him he never told me that, he hung up on me! Amber also rolled her eyes at me when I requested a printed statement of charges and got her manager, Troy when I was being nothing but cordial and professional.
Needless to say, the other shop totally fixed the AC system after a $ 50 diagnostic.
Please save your time and money and ease take your business elsewhere.

On this lovely day, I decided to see if they can work on my car. Tony took me in and check out what I needed to keep my car running. He really looked out for me and the price to fix was almost half of what I would have paid at the dealership. The work they did shows and my old mustang is now keeping up with the new pony cars. I felt like family how they treated me. Good Guys!!!

Just had my brakes and oil change done here. Customer Service is great-​the manager, Troy, is customer oriented and he does his best to take of you and your vehicle. The wait was typical, and everything was as expected-​nothing special-​but I’d be happy to come here again because the service was wonderful.