Master Tech Automotive Service

I can’t say enough good things about this place! My mother’s truck needed a carrier bearing replaced. She called at least 20 places that quoted her everything across the board from $ 300 to $ 800. The manager at Master tech was so much lower than the average at $ 180 I expected the obvious bait and switch but was just praying it was still better than the other quotes. Even if it had doubled it would still have been relatively low. So when we went to pick it up and it was exactly the quote I was beyond shocked.
The staff is so helpful and friendly. It seems like a small company, but they were insanely busy. Now I know why. We will be back every time we need a repair. Would recommend them to anyone! And though it doesn’t reflect on their practices I thought the waiting area was impeccably clean and neat, sounds silly but more than I would have thought for a car shop.

Customer service is outstanding here. They don’t talk to you like you’re an idiot or sell you on stuff you don’t really need. Prices are reasonable and quality of work has been excellent in my experiences with these guys.

I was really disappointed with this place. I was having a heater problem and they wanted to charge me $ 700 just to pop the dash open and take a look inside. They didn’t even know wat was wrong with it, and they were already financially raping me and that was without $ 100 diagnostic. They should change the name to Master Thieves Auto Technician.

I would not recommend this outfit. On the phone they state they have experience with this make and model, but in person it is apparent that they do not. I waited for about an hour of breathng strong gas and exhaust fumes from their garage, and was then told that they could not determine the engine knock and had a basic idea of an O2 sensor going out. They did not charge me for this diagnostic, I believe due to the fact that they did not have the experience. to properly diagnose and repair the vehicle. They sent me on my way with the advice that they could not in good conscience charge for the diagnostic or recommend repairs, and I should trade this 2007 Toyota. As a result my world was turned upside down as I went to dealers for a trade, and spoke with other mechanics. After investigating further and being given good advice, I have now had it reasonably. and responsibly repaired at an experenced shop — no trade necessary.

I really like this place. My mom brought her vehicles here when I was younger, so when I moved back to COS and needed a mechanic, it was the first place I thought of. They are very unfront and make the effort to make sure you 100% understand what they are talking about before you commit to anything. Kelli took me to the garage to see my vehicle so that she could show me exactly what the issue was. The problem ended up being bigger than they originally thought/​quoted me for, but they called me and waited for my confirmation before ordering parts. I wasn’t surprised when I got the bill, and that was very nice.
They are ASE Certified and gave me a 3 year or 36,000 mile guarantee on the work that they did.
By the way, their lobby and bathrooms are so clean! :)

Overall I give 1 star. Very upset… When I had to bring my car in for oil leaks they said it would cost 1300 and I was shocked but decided that I’ll give them a shot. Turned out there were many leaks everywhere. The turbo had some crack tubes and same with tubes under the valve cover. Final cost rounded up to 2000. Very expensive as I went to a personal mechanic and they stated that they over charged for everything. Even the u joints that paid to get replaced which was another 700 dollars. They said they had a subaru u joint and drive shaft for 90 dollars and it is very simple to repair.
A day after driving, my cars check engine light went on and they said something was loose and put it back on. It fixed it temporary until I started driving again. The car was just not running right. I decided to bring it to a trusted mechanic and they stated that the valcum was loose. He easily tightened it. Then another day past and the car then over heated… It seemed that the radiator started to leak. So I brought it to my trusted mechanic again and he sealed it right up. Well once again my car was still not running well. Then my mechanic decided to look further and he found 2 loose hoses… It’s kind of embarassing because I spent so much money for a sloppy job. Not only that I had to always call master tech to see if they were working on my car. They had almost 2 an half weeks on the car and didn’t even do smoke test which could have been an easy fix. But I will never come back here since I feel like I have just been cheated on all my money. Thank you master tech for another horrible experience with evil Colorado springs car repair shops

I am originally from Seattle and moved out here as an athlete to train at the Olympic Training Center. Back home, I had my regular auto shop that I trusted and went to every time I had a problem with my car. I searched around Colorado Springs and ended up picking Master Tech after calling around and asking for price options. My car had a lot of problems and needed major repairs. After the price estimate, I could not afford to repair my car and they understood my situation as a starving athlete, they gave me time to gather up my resources and waited patiently until I was ready. This was so helpful and working with Kelli made my hectic life a little easier. I now have my car back and it runs perfectly. I have found a regular auto shop that I will only go to in Colorado Springs. I highly recommend Master Tech to anyone trying to find their regular auto shop. Thank you Kelli and Master Tech!

I will recommend this place to everyone! They are always honest and upfront and do amazing work!

I went in to get my 2005 Audi A4 worked on. They did some research and couldn’t find a recall on the part (TCM) I needed fixed. I had the car taken to the dealership to get a second opinion and found out the part was still under warranty. Master Tech was kind enough to refund their diagnostic fees and even pay for towing. Harry (manager) was happy to comp me for a slight misunderstanding and I appreciate the professionalism that came from the situation. Would highly recommend this shop, it made having a broke down car slightly less painful.

The people at Master Tech Automotive do top of the line service are very honest people and are very fairly priced. Definitely recommend this place, very clean shop, very friendly people.

Honest, caring, helpful and do great work. We took our 2008 Honda CRV in for an all wheel alignment and tire rotation hoping it would fix a load road noise coming from the left rear. They did a great job on the alignment and told us not to do the rotation because the left rear tire was heavily scalloped and would make steering miserable. He said we needed new struts, which we had them install — that coupled with new tires (which he recommended we buy at Costco, since we travel a lot) totally solved the problem, While they did the work, they took us to a shopping area where we walked around and ate — The best part is a little over a week after the work was done they called to make sure everything was OK — What a refreshing customer focus.

The mechanics at Master Tech are knowledgeable, honest, and priced very fair. My jeep needed extensive mechanical work and was complete within 24 hours. The staff is amazingly professional and respectful. I will definitely keep bringing my car back!

5 stars for this outstanding auto service shop. They are professional, honest and fair. They diagnosed by old vehicle, and ultimately I chose not to get the work done, which they were ok with — at no charge! I will be dumping that old vehicle but will take my other cars there. Thank you Master Tech Auto Service!

We found Master Tech thanks to a recommendation from a friend. We walked in and had a great experience from start to finish. Harry worked with us throughout the duration of the repair, and was courteous, thoughtful, descriptive, and went above-​and-​beyond.
The pricing was fair, if not generously discounted. The work was superb, and the customer service was unmatched. We were so happy with our repair, the time it took, and the price. Harry and one of the mechanics took the time to show us exactly what the issue was by bringing out the part and explaining the issue in detail. We were provided with options, flexible pricing, and a quick turnaround.
I would highly recommend this establishment for any vehicle repair. With so many unreliable mechanics out there, or those highly focused on money — it was a breath of fresh air to deal with Master Tech. We will certainly be going back in the future.

My In-​Laws found Master Tech many years ago and they recommended them to me. I haven’t taken my vehicle anywhere else since! Harry is always very helpful and tells me what needs to be done, what he recommends we do, and some things I may want to think about. But I never feel pressured in anyway to make unnecessary repairs. I recommend Harry and his team again and again.

I used to get my car fixed by a mechanic I know personally. He wasn’t available, so I took my car to this shop which was the first shop I saw on the Unilocal list. My serpentine belt broke (due to faulty sepentine tensioner). So I had to replace the serpentine belt and the tensioner assembly. Here’s my experience and why I gave them a 5-​Star:
–Harry seemed like a good guy
–They were able to get started on my car right away while I waited.
–They replaced the belt, tensioner assembly, and the round pulley (three items). Amount charged for the work done was very reasonable when I think about the fact that I was charged $ 80 for the pulley alone two years ago at another mechanic.
–They even gave me a small credit that I can apply next time I come here for repairs.
–My car runs like new now. :)
I now see the benefit of getting repair work done at a legitimate shop compared to getting it done by a friend mechanic who normally does body work.

I found this shop on Unilocal and after reading the reviews, decided to give them a shot. At the time of our first service, we had a 2001 Dodge Ram 1500 with over 200K miles. It was quite the beater. It had recently been misfiring as well as throwing up the old check engine light. I took the truck over to Master Tech to have a look. About an hour later, we were told that the truck had about 20 error codes and to fix just that would be well over our budget. Not wanting to spend too much on an old beat up truck, we discussed doing partial service just to keep it running. The guys there were more than willing to work with us and advised us on what was essential and what wasn’t. They stuck to our budget and the truck lasted another 3 months until we traded it in for a newer vehicle.
As soon as purchased our replacement, we took it right back to Master Tech for an oil change and a good look over. They found that the timing belt needed replacing and even brought the old one out to the waiting area to show me since I had both my little ones. They quickly replaced it, did my oil change and I was on my way. I will be taking all my vehicles back to them for any service.

I found this place on Unilocal and I’m glad I did.
I am traveling through a few states, and just noticed that I had a headlight out. If I were back home, I would go to my local trusted mechanic, but being out of town, I was concerned that I would be getting the old, «This needs to be replaced, and the fluid here needs to be drained, etc.» routine.
But they had me in and out of there in just a few minutes.
Great customer service!

We took out car into another big-​name auto shop to get it checked out… they quoted us over $ 400 in supposed repairs. It sounded shady to us, so we checked out this place because of the great reviews we read on Unilocal.
AMAZING!!! They took care of us right away, checked out the car for free, and it turns out that everything was fine. In fact we didn’t need to get that work done at all!
Larry was one of the nicest, most honest mechanics that we’ve ever met. We recommend this place to anyone looking for an auto shop that’s trustworthy. Check them out before you go with a big name!

This place rocks!
We never have to worry about them being shady.
We never have to worry about them breaking something on purpose.
We never have to worry about getting overcharged.
They do better work than the dealerships.
Case in point: Dealership attempted to sell me a $ 800 job for something that was wrong with my suspension. The dealer was just guessing about the cause of the problem, and it was a pricey guess. I took the car to Master Tech for a second opinion based on a friend’s recommendation. I’m glad that I did. Within 5 minutes, they asked me to come to the back. They pointed out that a simple washer was missing and another part was broken. The dealer had it all wrong… they weren’t even close. I ended up saving hundreds of dollars.
More recent story: Took my vehicle in for an electrical problem. Master Tech could not isolate the fault since it was intermittent (of course the car ‘behaved’ when I took it in). They DID NOT charge me a diagnostic fee after working on the vehicle for several hours. I took the car in on a later date while the fault was still active and they took care of it.
Not only are they proficient on mechanical work, but their electrical diagnostic and repair is on-​par with any dealership.
Plus, they support the troops by offering military discounts!