Henley’s Key Service

These guys are AWESOME! I called to get a quote on having all of the locks in my house rekeyed to a different key. The quote was spot on, the service call was on time, and the guy was done faster than I figured. Will not hesitate to call them again if needed.

Don’t waste your time. This company use to be interested in customer service but that has all changed now. They need to just retire and move on, they clearly are no longer in business to serve customers.

The best. I walked in expecting it to be a drop off pick it up in a week situation. Fifteen minutes later I walk out with 2 new keys for a lock that we had no keys for. Insanely affordable. Friendly. Simply put: incredible all around.

Extremely friendly, effective, good-​natured, fair priced, and expertise to pack a wallop, it’s truly enjoyable to visit Henley’s for any service. Highly recommended.

what a joy to find a company that really understands customer service. I chose to use this company because of their Unilocal reviews and I am glad I did. i am a very satisfied customer

Straight up–
Decent people who do a damn good job. These guys have certainly been around the block a few times but they know exactly what they are doing

In the past I’ve had great customer service with these folks, however I was told that 17 miles east of the springs is not their service area and had to trailer my car to them at a Walmart to get a key made. (lost mine, didn’t have a spare) They arrived 30 minutes late to tell me they could NOT make a key for the car, unless they tore apart the trunk lock and that would be upwards of $ 300.00. On top of that I received a $ 15.00 service fee. This I totally understand if they had done anything or not showed up late! I also didn’t receive a receipt for the $ 15.00. Unprofessional. The person I asked numerous questions of on the phone could have told me a ball-​park price or mentioned it would be a huge hassle. Went to a local dealership and they had one for me quick and under $ 70.00. I’d think twice before calling them again.

These guys know their stuff. I went in with the lock taken out from my truck saddle toolbox. That saves money and it had a code stamped on it which they id’ed the lock, look up the code, pulled the pattern card, and cut a «factory» key. It worked and took less than 10 minutes and $ 25. They act so professional that each guy must have easily 20+ years of experience. They’ve been in business a long time and don’t seem the type to take advantage – the golden rule!

Great service on replacing the lock on our front door. Nice, friendly and definitely knowledgeable. Would totally trust them to do any key/​lock repair!

These guys rock! I took my wife’s car to Freedom Honda because the key wouldn’t turn in the ignition. Freedom Honda told me it would cost $ 540 to «rebuild» the ignition tumbler. This seemed outrageous so I called Henley’s. Ended up paying $ 100! You read that right, $ 100.
Great local business that has been around for decades.

Couldn’t be happier! The technician was right on time. And even though it was a 5 minute job, he took the time to explain the issue to my boyfriend (who was locked out if his garage). He did the job for less than my boyfriend was quoted, and was extremely courteous.

Best customer service EVER!!! The ignition cylinder for my car was shot and I had to drive to DIA in the morning– Ron did everything he could to help me out AND I was back on the road by the end of the day! THANK YOU!

Was locked out of my home last night and after searching online I came across these guys and saw they have been in business since the 40s.
I had read so many bad reviews on lock smith’s I wasn’t sure what to expect.
I was quoted 75 bucks for an after hours call on the north end of town and Mel showed up on time and within the price he quoted on the phone.
Very professional and would recommend them to friends and family.

Henley’s Key Service is what you’d imagine a locksmith shop looks like if it were run by ZZ Top. Seriously. When you walk into the shop, you’ll be greeted by a very big man with a huge beard, a black beret, leather vest and braided long hair. And you know what? He’s a pretty nice guy.
They guarantee all their work, which is nice. I’ve never had a bad key or lock, and I’ve used them many times over the years. Most recently, I was locked out of my car and called at least five other places to get quotes. ALL the other locksmiths told me they’d charge at least $ 50 just to come out to where I was, and then charge me for labor, and they wouldn’t estimate how long it would take.
I finally called Henley’s and talked to their dispatch (because it was after hours). They quoted me $ 45 with no extra labor charge, and said they could have someone out to find me in twenty minutes. They did. A guy showed up (in one of their old fashioned trucks) in about twenty minutes as promised and had the car opened incredibly fast. He was also very friendly. These guys are excellent, and there’s a reason they’ve been around for so long.

NOT a good company!
I called around 6 a.m. in the morning, and after 3 hours still no one showed up. They have poor customer service, and really did not care if anyone came out or not. No returned phone calls, after I called them the 3^rd time. I cancelled and called another lock smith. called Mike’s Lock Key in Widefield. He was at my house within 15 min. if me calling him… go figure.
I will NEVER recommend Henley’s to anyone.

It was inevitable. I lost my second set of keys a year ago, and I kept meaning to get a copy made. .. any one of these days. .. well, I locked my keys in the ignition this week.
I’ve never used a locksmith before, so I checked
, and Henley’s had received a five star ratiing, so I thought I’d give them a try. It was after 8 PM, so I wasn’t sure if they’d be able to come that night. They have an after-​hours switchboard, and a nice operator picked up my call. Within 10 minutes she had called a technician, and 20 minutes after that he arrived at my house. Very nice man, very professional, and the keys were out within 15 minutes. He would have copied my key for me right there, but he didn’t have the right one in stock. For reference, it cost $ 60 to get the keys out, and a key copy would have been $ 6. I fully intend to go down to their main office and get copies made. .. soon. . *before* I lock them in the car again. :P