BJ’s Restaurant & Brewhouse

My husband and I eat here often. While it can be a little loud, the food makes up for that. There is always something on their menu to try. We especially love their pizookies! I would heartily recommend this to any one looking for a new place to eat.

The food at the restaurant is ok but the food that you order for delivery is horrible… I had two times problems with the delivered food. The firsts time, there was a hair in the food and the second time the food was unbearable to eat because it was so salty! The delivery food portions are small and it seems just tossed in the box… The first time, they re delivered the dish, but the second time, the manager told us to call the delivery service ourselves since they use a third party to deliver their food … We spent about 40 minutes to get a hold of somebody and it took them a long time to re deliver the food… We will not order from them again.

There were four of us for dinner the other night, and we arrived early, at 4:30, as we had somewhere to be a little later. I was looking forward to it, as I’ve eaten at BJs in other cities, and had great experiences. The restaurant was very empty. When the hostess went to sit us in the a small table in the middle of the isle, I asked if we could please have a booth just a few steps away instead. Although she acquiesced, her reply was snotty and she told me I needed to ask at the hostess stand. This was accompanied by an eye roll. The waiter had to be asked several times for water and a box, and we kinda got the feeling we were bothering him. Additionally, when we sat, the blinds were low. After, someone raised them, and the sun was shining right in the eyes of two people in the booth. We asked if they could lower them, which they did, but every few minutes another staff member would go back and raise them again, only to be asked to lower them again. This happened four times in less than five minutes.
As we were leaving, my friend asked to speak to whomever oversaw the hostesses. Imagine our surprise when the hostess who saw us is the one to whom we were directed. She presented herself as the manager until the actual manager walked up, at which time she corrected her title to the supervisor of the hostesses. My friend explained our issue with how we were treated in the beginning, but had a hard time finishing as the hostess kept interrupting to tell us how she wasn’t rude and just needed to be clear. To his credit, the manager seemed to take our complaint seriously.
What keeps this from being a one star experience was that most of the food was decent. Two of us had the Ahi salad, and found the ahi to be a little less than fresh, although the rest of the salad was excellent. My friend’s buffalo burger and my husbands flat bread pizza were delicious, as were the egg rolls and calamari we ordered as an appetizer.
I sincerely doubt any of us will return to this particular restaurant.
UPDATE — The manager called and gave a very sincere apology. I was pretty impressed. Additionally, he did everything he could to make things right, including giving me his personal cell number to make our next reservation. Every business will have off days, but how they handle it matters. He certainly did his best, and I’m very impressed. No one has ever gone to these lengths to make me happy again.

Great food and great service! Their staff is friends an family the bartender definitely has talent for unusual drinks. Highly recommend!

Good Food
This is our go-​to restaurant when my husband and I can’t decide where to go. We have only complained about the food once. And we have only complained about the service once.
Ahi poke — my all time favorite appetizer. It’s usually very flavorful, but this time it was bland. I still enjoyed it with salt&pepper.
Jambalaya & Chicken Fried Steak (nice portions) — our go-​to meals when we can’t decide.
The one time we were not happy with the service was when:
— we waited 15min for a waitress and 20min for water
— then, received our appetizer and meal at the same time (we sent the meal back)
— but, the food was good (because we asked her to make us a fresh batch, not just holding it under a heat lamp)
Overall, we are still a fan.

Consistantly good, tried the queso, .99 for guac, literally a tiny ramekin of guac, silly, don’t do it. Queso is also terrible, tastes like cheese whiz. Soup and sandwich was good.

Four of us came in for lunch today for my mom’s birthday. The wait was about 30 minutes after that we were seated at a booth. We ordered our food it took a very long time will salad had brown lettuce and the entrée were cold like they sat under a heating lamp. My parents are regulars, but were very disappointed. The service was not good today. I am sure they will be back in the future.

Overrated, bad service, sub par food. Probably not going back after an awful experience with a server that didn’t want to deal with us. I alerted the hostess up front of our poor experience and she didn’t care as well.

I’m going to think about coming here again. Wife-​unit and I desperately needed to get some couple time, her 92 year-​old mother lives with us and sometimes we just need a break.
So we get here. I order a small steak which comes with two sides and I decide on both a soup and the small wedge salad. They come together. I’m just getting into the salad and my steak arrives. I pass my tortilla soup over to my wife-​unit so she has something to work on while I finish my salad, and either the soup or my steak is going to get cold. Both soup and salad were delicious, however.
Wife-​unit has a few spoonfuls of soup and her veggieburger arrives. She bites into it and asks me to touch her patty. It is cold. I don’t mean not-​hot cold, or barely warm cold. I mean iceberg-​lettuce-​fresh-​out-​of-​the-​refrigerator-​cold. Our server comes by, wife-​unit asks her to touch patty, which she does, says «Gross!» and hurries away with burger. When a fresh, hot meal returns, I have, of course, finished my meal entirely. Server points out that «Chef personally cooked this.» It was hot and nice. I should point out that my steak was not great, smallish, a little tough and kind of an ugly shape.
Frankly, when our bill came I was surprised to see that burger wasn’t comped or that we weren’t offered a dessert or something after such a major screw-​up. I would not have been surprised if our entire meal wasn’t comped, actually.
When I sat down to write this review my last review popped up. It started out «I’m giving one of our favorite places only four stars because of inconsistent service and to a lessor degree, food.» So I had forgotten that BJ’s had been slipping.
Oh, the Manhattan on the rocks I ordered appeared pale and tasted different, I wondered if it had come up short in the glass and been topped off with club soda. Tasted okay, just not like a Manhattan.

Been here a few times now. The staff are friendly and don’t make you wait long to be seated and serve you drinks. They do get very busy though, so be prepared to wait a little bit for your food to arrive. It is worth the wait though, very good, and usually reasonably price too.

We went for lunch and after telling us that there would be a 25 minute wait, we waited 50 minutes. Our food was not even that good. It was cold. All of our burgers were overdone. I wouldn’t go there again.

I probably made a mistake by ordering a pizza here. I had a deep dish vegetarian and it was not that good at all. The pizza dough and crust was dry and tasteless. The toppings weren’t all that terrible but they were not evenly distributed on top of the pizza Should have probably stayed with a burger or something like that in a place like this. More disturbing was the service. The place wasn’t that busy and I was in the area where other people were being served so it wasn’t an isolated situation. Once I was seated it took a long time for someone to come over and ask if I wanted anything. Once I ordered it took a long time for the pizza to arrive. When I asked for my check it took a long time for that to come as well. It may have been an off night for them or maybe they were just under staffed.

So add-​on to my previous review. Food and menu are pretty good… Beer selection is great. Literally for the last 45 min or so my waitress just forgot I existed. Had to download the smartphone app & pay my bill online just to leave. Nullified my previous post.
Johnny’s Navaho Hogan up the street has better service.

Tonight we were reminded of why we love BJ’s so much. After my last review I was contacted by the General manager, Jason, who was extremely accommodating and eager to remedy the problem that we previously experienced. This has always been one of our favorite spots and where we took our son to celebrate his 5^th birthday last year. We have been to BJ’s more frequently than any other restaurant in the springs and we will continue to do so after tonight. The service was spot on and the food was HEAVENLY. I’m so impressed that they took the time to make things right with us because not a lot of places do that. There is not one bad thing I could say about the experience we had tonight and I look forward to many more good times here!

Our favorite server, Cathy, is AWESOME. She is always friendly, extremely efficient and witty too. The food is great too. The ahi poke is our favorite. Love their burgers and sandwiches too.

Visited this place today and was not impressed at all. Our food took almost an hour to get then when they finally arrived the appetizers and main dishes all arrived the same time and was missing one of the main dishes. It seems they may have been understaffed as we noticed our waiter was serving all the tables outside and there was about 10. Definitely poor staff planning imo. Our waiter did his best and kept apologizing and gave us a discount at the end. Not his fault though.
In regards to the food. it was bleh. Pizza mostly dough. chicken wings was lacking flavor. Definitely coming back never.

We ordered through
and had it delivered to our house so can’t comment on the wait staff, only the food 15 minutes after it was packaged. I highly recommend using this delivery service btw. If you don’t feel like going out and don’t feel like cooking, this is a great alternative. Anyway, to the food. Not sure why all the negative reviews on the food. We got:
Fried artichokes — really really good. Crunchy with a tangy dipping sauce. I could eat those all day.
Ahi Poke — I moved to Colorado from Hawaii so it’s not really fair to compare. I will say it’s good Colorado poke. I’d get it again.
Caesar Salad — Good salad with homemade croutons.
Watermelon and Feta salad — Simply amazing. Get extra dressing. That stuff is like salad crack.
Lasagna — Not a traditional lasagna. Lots of sausage, tasty sauce and cheese. Tender and chewy noodles, awesome taste, and like I said, heavy on the sausage. If you’re looking for mama’s lasagna, this ain’t it. But, OMG, it’s good.
Old Country Tomato Basil Pizza — I really liked this. Simple, but good texture on the crust and really good flavor.
I have nothing bad to say about this food. It was tasty and we’ll definately be getting it again. Not being able to comment on service, I have to give it 5 stars.

First visit: The only thing really impressive here was the pork green chili fries we got. The pizza, coke and pizooki weren’t as good as I remember in CA. The cookies were raw. The pizza wasn’t crispy enough on the outside. Overall not worth the money.
Second: We came on father’s day, sat outside and were very impressed. The beignet dessert was nummy. And so was the bbq chicken salad. Had good nice service today.

OK. Someone gave us a gift card to BJ’s and when I looked up the reviews on line I was hesitant to try it because of how negative the reviews were. But we had dinner at BJ’s on Tuesday night and really loved it. We were greeted warmly as we entered the restaurant (though I must say that parking really is a pain) and our server Ashley B was great. She checked in with us throughout the meal– always at the right time– and we never wondered where she was or if she would be back. She explained things well and gave us time with the menu since it is pretty extensive. They have a lot of beer and cider options which was kind of fun; this will definitely be a place we’ll bring family who visit us because they love this type of place and those kinds of drink menus.
The place was really busy but we didn’t have to wait long for anything. My husband got a Black Bleu Burger and he chose the skinny fries (which I ate half of– they were soooo good!) and he really liked it. I got the Honey Crisp Chicken Salad (which I know has a crazy amount of calories– I looked it up online– yikes– but I did ask for half of the dressing than they usually use so I’m pretending that made a huge difference). I loved the salad! We are new to Colorado and I have been struggling to find a salad that I really love. This one tasted delicious and I will order the exact same thing next time.
We were enthralled by their dessert menu and knew we would be ordering dessert. Since it was Fat Tuesday we had to order the Beignet and it was really great– warm and tasty with delicious strawberry drizzle, fresh strawberries and whipped cream. We both really liked it. We also got a mini Triple Chocolate Pizookie which was incredible. It’s a chocolate cookie baked in a little dish that is warm so it was crispy on the outside and gooey in the middle, topped with Ghirardelli chocolate ice cream and mini chocolate chips. Definitely a perfect dessert for a die-​hard chocolate lover. Wow. They also have a 3 Mini Pizookie dessert where you can pick three different ones– their peanut butter s’more one looks amazing too.
We told Ashley it was our first time at the restaurant and how much we enjoyed everything we had (we ate every single bite of everything) and she told us about the rewards program they have and went and got us the information and explained how it works. On our way out she caught us and said the program had some new ways to sign up so she wanted to explain that to us so we weren’t confused– we were impressed with the extra effort she took.
Overall we didn’t understand the negative reviews. Everyone was pleasant, Ashley gave us great service, and the food was delicious. The restaurant wasn’t too loud either which was refreshing and a little surprising. We will most definitely be back!

Yes, we are from Chicago and eating pizza in Colorado.
We ordered calamari, sampler platter and their BJ Special.
Calamari was a little overdone.
Sampler platter was good.
BJ Pizza was deep dish, but we know that it’s not. It’s more of a pan pizza. I didn’t mind the crust as it reminded me of Sarpino’s and the ingredients were fresh. I think I would’ve gave them 4 stars, but there was like no sauce on the pizza.