Sitting here for over 15 minutes and not even a drink order yet… It’s a Saturday and I know they are busy, but not even a drink order ???
Kim W.
Classificação do local: 3 Hopewell, VA
Service was amazing! I wish I remembered the name of my waitress but she seemed to be the only waitress there last night. She was attentive and kind. She deserves 5 stars! She was the highlight of the experience. I got a chicken breast with mushrooms bacon and cheese on top, seasoned fries(with no seasoning) and seasonal fruit which was pineapple chunks and grapes. The fruit looked like drained canned fruit. It reminded me of elementary school lunch. Back to the chicken, it was a very thick breast and it was pretty good. I think it could’ve cooked a few extra minutes. Idk if the mushrooms were cooked with the chicken… didn’t seem to be although they were a tad undercooked too. But overall the chicken was tasty. Wish I had tried the steak though. TX Roadhouse has a similar meal, but they do it better than Sagebrush. The décor leaves alot to be desired. Feels like how I imagine a wood coffin would feel. Wood panels everywhere. No real Texas or cowboy décor… just wood and TVs. Btw, If you’re military, they do offer a military discount. Idk if I’d return. Maybe if they run a special. Never see advertising for specials though.
Amanda B.
Classificação do local: 4 Petersburg, VA
I went in here at 8PM on a Tuesday night, not really expecting a whole bunch because I’ve just heard terrible things and the reviews themselves are bad. I was extremely impressed with everything. My service was great, my food came out exactly the way I ordered it and my waitress was super pleasant and friendly to chat with and made sure everything was exactly to my liking. I ordered the Texas Two Step, with grilled shrimp and an 8oz sirloin medium rare. It was cooked –exactly– how I requested, as was the shrimp. The sides were delicious(mashed potatoes and macaroni and cheese) and so was the bread. I will be back for sure and hope the food and service remain as great as it was when I went in tonight.
Mile M.
Classificação do local: 1 Carthage, NC
My wife ordered a Grilled chicken salad. Chicken was raw pink and cold. she sent it back and just had a side salad. They still tried to charge for the chicken salad. They did not honor the 10% coupons from the Hilton Garden Inn. Above all, no apology or anything from a manager.
WILLIAM N.
Classificação do local: 4 Helena, MT
Had a great meal here. The ribs were great! They had really good Long Islands. Service was pretty good. The only bad things were the Crab cake tasted like ass! And the fried onion had no flavor at all! Out of three meals, we were all satisfied.
Shonicia L.
Classificação do local: 1 Richmond, VA
I don’t even think I could give this place a star at all. Me and my husband went in at 630 and left at 830. We didn’t stay there for 2 hours for the great service, it was because everything we ordered down to the water took about 20 min to get. My husband ordered a burger medium and got a well done burger. I ordered the salmon with lemon sauce, it was very bland, so bland I could not eat but two bites, after chewing bones. My husband ordered a cold beer and I must say, he had to get up to get it himself. Hands down we will never be back. The server did come back about 4 times within 2 min apart to get our check, too bad she didn’t get a tip. Horrible food and service, the waitress was nice but I get faster service at Walmart with only 3 cashiers. This restaurant is off the list for us.
Betty H.
Classificação do local: 4 Petersburg, VA
We dine here very frequently, the food is always good and the service is great. I would have rated them a 5 star but their décor is needing an adjustment. I would highly recommend trying them out.
Sarah P.
Classificação do local: 1 Chesterfield, VA
I have eaten here various time over the past 10 years and unfortunately, the food and service has always been subpar. Also, it’s disappointing that they do not use or offer real butter with their food(margarine only).
Yelp User R.
Classificação do local: 1 Henrico, VA
Every time I have been there since they first opened years ago, my steak is always more fat than meat, low quality. They will not be getting any more of my money. There are too many other chain restaurants around that serve a much better steak for the money.
Andrew T.
Classificação do local: 5 San Diego, CA
Great food, military friendly, and awesome cheddar biscuits. Ive been coming here for years.
Greg H.
Classificação do local: 1 Beavercreek, OH
Hands down the worst steakhouse I have been too in years. The restaurant itself was old and tired. The food showed up at the table incorrect and my prime rib had to go back. When it came back it was medium well and not medium rare. The fried apples were several days old. The best thing was my fries. The waiter had a bad memory, got several things wrong, including my steak, and never did anything to make it up. Won’t be going back. I’ll go down the road to Outback next time.
Kva K.
Classificação do local: 1 Chesterfield, VA
Saturday afternoon– the place is pretty much deserted. food was totally disgusting. old french fries… my steak looked and tasted off. Never seen ribeye resemble what I had on my plate. We haven’t been here in awhile but my husband wanted peanuts so here we were.(what I sacrifice) but after we sat down we found out they no longer serve peanuts; I should of gotten up, left and been done with it but oh no– we decided to give it a chance. It’s quite obvious that the cooks don’t give a crap about what they are serving. Seriously U could tell they couldn’t even be bothered to cook some fresh fries. I told my husband the only item on my plate that was fresh was the sliced onion. I don’t like to complain(instead I save my frustration for Unilocal) but this time I did and the waitress didn’t even care either. choosing instead to stand with the rest of the staff chit chatting at the hostess stand. my husband told me to call corporate and complain but honestly I will never ever step foot in the place again so why bother.
Jon J.
Classificação do local: 1 Colonial Heights, VA
I had been here several times and had differing experiences. Most were not good. I have waited a while to post this review so it would not be completely nasty. I took my son here for dinner as he wanted steak. Being that he had a good report card and was fantastic at Lowes I felt obliged. What a catastrophic nightmare mistake I made! You see Sagebrush had a special. You could get a big hunk o prime rib for 9.99(alert danger Will Robinson its a deal too good to be true for that and its prime rib before 4pm!!) Well I decided to let my son order off the big boy menu and we both got the specials. We also both got ‘cowboy potatoes’. My onions were not completely cooked nor were my potatoes. My son didnt eat his as they tasted bad to him. Our meat, oh lord its prime rib how do you ruin a meal with something so easy. Well my suspicion is that it was last nights prime rib. It was a greasy hot mess. I have never put steak sauce on prime rib before but it happened here. The horse radish sauce was bad also. All around it was a bad meal. I said something to the waitress and got a response of «thats how prime rib is cooked». Needless to say if thats how its cooked I have to go to the places that cooked it wrong as its always juicy and flavorful when I have had it. The real end, the worse part is I started to get hot while sitting at the table. I felt the food poisoning set in and we began to leave as quickly as I could. I barely made it home from this hole from which I never will return. Both my son and I were ill and I can truthfully say that this was the last time I will take a chance on a place I have had far too many bad experiences with. You are better off going to Outback or if you want to drive a bit OCharley’s in Chester. Sure these guys will bring you another ‘recooked’ steak but really how many times do they have to do this a night?
Matt C.
Classificação do local: 1 Raleigh, NC
This is, without a doubt, the absolute worst place and food I have ever eaten in my entire life. It is so bad, if it were not a chain I could see it being featured on one of those restaurant disaster shows. Fear Factor food would be better. The Donner Party would have not even eaten this. The words dreadful, horrible, gastro-awful, rancid, unbelievably bad, pathetic would normally be negatives to describe a restaurant. However, at this place it would be a compliment and they would have to improve significantly from where they are now to actually be described like that. They must hire people as cooks that can’t find jobs anywhere else and have no experience. You cannot cook this bad unless you really, really try. A 4 year old with an easy bake oven could do better. It is so bad I had to wait for a couple weeks to write the review, because I wanted to see if my view mellowed some. It did not. I went in on a Saturday afternoon at 4:30 with two other people. Server took our order about 4:35 — food did not get there until 5:15. One person got prime rib. It looked like one of those rubber dog chew toys that makes a whistle when they chew on it. The prime rib cut like it was a rubber chew toy as well. I ordered a ribeye– which you associate with a cut of meat from beef cattle. I think this must have come off a culled dairy cow that could no longer produce milk. If you had told me it was three day old roadkill scooped off of 95 I would have believed you. SPAM directly from the can would have been better. We all got baked potatoes with the steaks. I think they might have been left over… from 3 or 4 days before. I am so embarrassed to even give this place one star. I must apologize to all the other places I have given one or two stars to– you are much better than this.
Robert B.
Classificação do local: 4 Chester, VA
Well we took our friend Derek out for a steak dinner everybody else gives him burgers. Not that he don’t like a good burger, but he’s been wanting a steak. So he knows I’ll fix him right up. So we decided to go to Sagebrush because we got some 10% off your check coupons. Before we get into the food stuff I forgot to take some photos of all the food, as we were entertaining Derek. We ordered Derek a Marshall sirloin with mashed potato’s and a salad. My wife Got the baby back ribs and Myself got the 15oz rib eye. The steaks were cooked perfectly and my wife loved the ribs and she said the baked potato was the best she has had. Now Derek loved his meal especially the steak. But now our friend loves chocolate cake so we ordered him this brownie thing, again I can’t remember the name of the thing. You can see the picture of it, but that thing was huge. And of course Derek loved every bit of it, and when we were leaving he was planning for the next time we take him out. But the food was great and service was outstanding and they don’t hurt your wallet to bad either.
Alyssa D.
Classificação do local: 1 Colonial Heights, VA
I used to love going here But they changed their menu and It’s disgusting. The food looks like it is canned and the staff is horrible. When I got my steak It tasted like I was eating leather. Ehhh.
Tiffany C.
Classificação do local: 3 Los Angeles, CA
Typical steakhouse fair, always cooked fresh, which can take some time but in my opinion is worth it. I normally don’t review chains on here, but I absolutely love that 90% of the times I come here, mostly for lunch specials, the owner is here and makes a point to speak to every customer, making sure everything is good. It’s really nice to see someone care that much about their restaurant. Also, I have never had a steak be over or under cooked here. On rare occasion they’ll have an off day but mostly they’re pretty good!
Austin S.
Classificação do local: 5 Raleigh, NC
This place has obviously improved since the past reviews. Me and my husband have come here a lot in the past 4 months. Always have had a well cooked steak(LOVE!), great great great service, and omg the cheddar biscuits are like crack! I am so about this place! The only thing that’s blah is the décor, but I could really care less with how good the food is and how my drinks are always filled :)
Paul R.
Classificação do local: 2 Emporia, VA
Our meals took forever to arrive and when the did all were just warm or cold. The did bring out a hot replacement but by the time it arrived the cold ones had been finished. Our server was not very attentive at all. I have absolutely no desire to dine there again.