Really good and really bad experiences remind me I need to leave more reviews. Unfortunately, this was a pretty bad one. Went here with a friend because we both love Goodwill. The selection is always great and for a steal of a price. The employees at this location turned me off from ever wanting to go back. It was 45 minutes from closing time and 4 – 5 employees were working on straightening up racks in the same area. All the while, they complained about customers, how much they hated being there, commented that nobody better come look at the rack they just straightened and they shouldn’t be shopping anyways because it was closing time. I myself wanted to go browse one of those racks, but I decided against getting mean-mugged by the staff. Not to mention they were standing around giggling and making fun of customers. And, not that cussing bothers me in general, but when they’re screaming profanities at each other across the entire front half of the store, it’s off-putting for sure. Let’s be somewhat professional and remember that the customers you’re b*tching about and making fun of are the reason you have a job…
Bailey P.
Classificação do local: 1 Memphis, TN
The experience I had at Goodwill tonight was awful. I know its goodwill, so its not going to be a super classy shopping experience, but frankly I’m outraged. The workers were quite literally theeeee worst people. Cursing and screaming and standing around. Talking loudly about how they didn’t want to be there, asking why people were still coming in to shop(they were still open for more than 30 minutes). Saying nobody better come look through the rack they just fixed so it doesn’t get messed up. And then, the worst of it, they were being extremely rude about the customers. Commenting on the sizes they took into the dressing room and making rude comments about their weight. I’ve never been so disgusted in my life. Additionally, they were all shouting about how they’d never shop at Goodwill… Um look around assholes, you work here, you’re not better than your customers. Unacceptable.
Joy C.
Classificação do local: 3 Memphis, TN
I love thrift shopping. This place is just ok. It is smaller than the other stores. Found a few key pieces. Shoe selection was good. But I guess with thrift stores it is a hit and miss at times. I might return if I am in the area. But will not make a special trip.
Dawn M.
Classificação do local: 5 Lakeland, TN
For thrifts this one is very nice. Vast selection of clothing, linens, household, furniture, toys and books.
Chloe S.
Classificação do local: 5 Memphis, TN
The best Goodwill you will ever walk into. I’ve gotten name brand clothes from places like Express to Hollister and some really gorgeous prom dresses. They have an awesome glass/cookware section and overall the nicest staff. I don’t shop anywhere else because it has everything you could possibly need/want.
Samantha B.
Classificação do local: 5 Collierville, TN
Pretty much come here for books and clothes to make outfits out of for cons. I had a really great experience here recently and found pretty much everything I needed for some costumes! :D
Rachel W.
Classificação do local: 4 Ashburn, VA
Great book selection, very good clothing selection for everyone, and the people working there are very helpful.
Kim K.
Classificação do local: 1 Memphis, TN
BEWARE — I realize this is in business to raise funds to help people but they are selling appliances and electronics that don’t work or can’t be repaired to working condition and they will not refund or exchange anything.
Carolyn M.
Classificação do local: 2 Collierville, TN
Icky Goodwill. Gross inside, crowded parking lot, and the clothes are pretty gross looking. I understand it’s Goodwill, but the things they are selling are way too dirty
Irene R.
Classificação do local: 4 Collierville, TN
Donated enough since we moved that I figured I should actually go check out the store. To start the donation guys are great. They always come out(even in the rain) to help you get things out of your car. Upon setting foot inside the store I found it to be one of the best organized Goodwill stores I have ever seen. Everything was very neat and organized in a way I could locate things. The clothing racks were spaced so you didn’t get stuck if someone else came down the aisle. Even the books were organized by type. The shoes were nicely laid out on the rack. They had some nice brands; Steve Madden, Anne Klein, Nine West. Pretty decent stuff for a GoodWill. The only reason they lose a star is because like most of these stores it was dingy. I’m not sure if it saves power or they all get crappy light bulbs but it is a bit depressing to walk in to a store that doesn’t have good lighting. Otherwise I need to go back when I have even more time to look through the racks.