RCT Performance

REVIEWS ARE FAKE OR RCT IS PREJUDICED… They try to make you get an alignment in order to even get your car checked on the platform. If you have serious damage to a tire due to an accident shouldn’t you check the clients car underneath for any loose ends?
Terrible attitude to even get my tire replaced. They just jacked up my car a little to get my broken tire replaced, didn’t check anything at all like the reviews say. They didn’t check that there was a hazard light that appeared and they didn’t drive my car around the block to see if my tire held air since my wheel was slightly damaged.
I had to go back to RCT to ask them to kindly check underneath my car which they reluctantly did so. They said all was fine — except it wasn’t. The transmission oil was leaking. Maybe it’s because I am a female or maybe because I look young or maybe because I drive a Honda CR-​V. I’m sorry if I don’t drive a BMW or Audi to get treated with courtesy like the other reviews rave about. DISAPPOINT3D. At Ryan and James.

Ryan and James did a phenomenal job with being very careful with mounting and balancing my wheels on my car. I had a bad experiece in the past due to careless work that left one of my rims damaged. They not only took the time to be careful but also did the work in a very timely manner. It took me longer to get to the place than for my car to immediatly be taken in to start the work. Quality of service is great A++++. For prices you can’t beat getting them road forced balanced for the same price as a conventional balancer. Did a wheel alignment on the car while there. Car rolled out smooth as silk. Without a doubt if I ever have any other wheel needs these guys are the place to go to.

They have my business if ever needed again.
Purchased tires online and if I would have checked I could have had them delivered to this establishment, my error.
I called, set an appointment 1 week in advanced.
I arrived on a Saturday with tires to have mounted and aligned.
Quick turn around, I had the vehicle back before estimated pick up time.
The only draw back is there really is no place to wait, a little small couch in the 1 room.
Professional and after a month of driving I have had no issues.

This place was recommend by a friend so I came here to get my car checked out. I thought I needed an oil change but Ryan, the owner of the business, told me my oil was still good. Got to love the honesty. He suggested that I needed new tires since they were worn out. He searched different tires on the computer and compared the pros and cons of each brand. Very knowledgable and friendly. The whole process was smooth and easy. I definitely found my new place for repairs and maintenance!

Excellent! Very professional and friendly, Came in to get my winter tires put on and was out in 30 mins. This will definitely be my go to shop from now on!

I never write a review but I had to. If you need a wheel alignment done right this is the place to go. They make the toe as close to preferred angle as possible. They do a better job than a dealership. I am extremely pleased and this will be the only place I would Go To for an alignment. After weeks of going to the dealership Rtc got it done right the first time. I am more than 30 minutes away but it was worth the trip

I am so appreciative of the great service I just received here! After dealing with other spots and getting nowhere, I stumbled upon RCT on Unilocal,and decided to try one more time. I had tire, wheel, suspension and brake issues all at once. Though I had no appointment, Ryan was friendly, extremely professional and willing to help. He listened to my concerns, and took my car out for numerous test drives. He then took the time to explain (and show me) everything that was wrong with my car, and came up with the most cost effective solutions. As a result, my car rides like her old self again! I have already recommended RCT to my friends and co-​workers. My new go to place.

These guys are professional and best when it comes to tires and suspension. They accommodated me for not having an appointment, and it’s always great to be able to talk with the owner, more importantly him doing actual work in your car. Highly recommended!

Got my engine mounts and bilstein suspensions done.
Excellent work by James.
This is one of those places where you don’t have to go twice for the same problem.

Went here to get an alignment on my 335i — I was told that many other places couldn’t do it because they either had a lack of knowledge or equipment to get the job done properly (appreciate their honesty). He got the job done very quickly and professionally. I appreciated the speed and efficiency — I will definitely visit here again.

Awesome people. I came in to get the lower control arm brackets done. They were reasonable on the time and was quickly done after prying the old stock ones out. I’d go back next time.

Fantastic, quick, professional service. Ryan is great. I brought my Nissan in since it was making a very loud exhaust noise. Ryan showed me what was wrong and explained everything. Showed me the rusted part and told me he needed to clean it and re weld it.
Shop was getting busy and I could clearly see all the guys are professionals and fast.
Will definitely go back and recommend to my friends.

Took my rs5 here to have my Akrapovic exhaust installed after my friend had his exhaust installed. I had no wait I got in and out very quickly. These guys are very honest. I called and they were able to get me in and put the exhaust on the very same day. They very good work did a clean install Unlike other places where you usually have to wait a couple of days these guys are usually always available for last minute things. When I first went to them I was kind of taken aback by the small location on the corner however these guys know what they’re doing. I’ll definitely be coming back here.

This review is for a visit/​service back in March of 2015 that my husband did, but is still applicable: Needed a tire changed, as it had a sidewall bubble from pothole damage (had less than 400 miles use on it…). Called around, other shops didn’t have it in shop or gave me incorrect pricing, as they kept using the lower speed rating instead of the higher rating of the tire needed. Brand new car, dealership was being a dip as well, saying they were backordered due to the severe winter and I should go somewhere else (gotta love dealerships!). Searched online and came upon RCT, with raving reviews. Me being my leery self, I wasn’t exactly believing these many 5 star reviews, but, after speaking over the phone and via email with Ryan, they all sounded on the up and up. He took his time, never rushed, explained everything that I had questions about and then some, no impatience on his part, despite my numerous emails and requests.
He had the exact tire in stock (no waiting a week as other shops said to get it from Goodyear in the Midwest) and would be able to swap it out the next day, which was fine with me. Set up my appointment, arrived just before my appointment time and was taken in right away. I observed all the work being done and Ryan was even working on the car personally with one of his technicians. They checked all four tire pressures, showed me the tire damage and even filled out on the receipt the specific damage for my warranty reimbursement. The whole job took about 10−15mins to perform, quick and easy. And he was quite busy, as there were other vehicles arriving afterwards for work to be performed. But, as promised, my appointment was honored and held to.
The service, courtesy, professionalism and more was outstanding here and I’m recommending this place to any that need tire services. And if I need any alignment, this is the place I’m going to have do it, as they also have a Hunter alignment machine for that.
You’ve made a customer for life with how you treat your customers as actual people (and not dollar signs and idiots) and quality work.

The folks here are friendly and willing to explain to you about the problems and solutions. The shop was clean and everyone working there treated the cars as if it was their own. Ryan was a great dude and I welcomed his hand on approach to his business.

I’ve been there twice and both times I’ve been very happy with their work and their customer service. I felt very comfortable letting them work on my car as I’ve come away from a couple of auto shops with negative experiences — specifically dings and scratches that weren’t there when I arrived. If you care about your car and want professional service I have no hesitation recommended this shop.

After potholes gave one of the tires a bubble, I bought tires from
and they are one of the recommended installers with roadforce wheel balancing. Called them up Friday & was able to get an appointment on Saturday morning.
Rolled in at appointment time & James greeted me, already knowing whats needed to be done. Nice clean & bright shop. Took out the tires from the car, and get working on it right away. Mounting the tires and doing the 4 wheel alignment took less than an hour to complete.
James showed & explained to me the alignment results, everything is peachy after the alignment. Price is broken down by line items, so there is no sneaky games to be played.
Before handing the car over they will drive the car around the block to make sure everything is good, and I like that.
Definitely will come back for service since my truck is running out of warranty

I’ve brought my cars to these guys multiple times because they are honest and great at what they do. you can tell that they take great care of their shop and your car by the quality of work performed. the owner, Ryan is a stand up guy who is also a skilled mechanic able to work magic with anything that has an ignition. Prices are fair but more importantly finding a good mechanic you can trust is priceless.

1) Great Customer Service, exceeds every other business I contacted (phone and emails) in all Queens. (Don’t want to mention other names but trust me I contacted all the Top rated tire shops)
2) I drove all the way from Uptown Manhattan to remove my RunFlat tires on my BMW X3 M-​Sport (19s) and install my Continental DWS. They were balanced and I requested a pre-​alignment check and also decided to get it aligned for the winter.
3) Price is very reasonable & if you get more than 1 – 2 things done he even works out a discount. (Not very common these days). Every step of the way he was explaining to me the before & after, and what was going on etc. I knew all of it except he did it on his own which shows he cares about his customers.
4) Owner himself will reply to emails promptly and no pressure (very knowledgeable guy) + his workers all seem eager to work and know what they’re doing.
5) Unbelievable they took care of my plastidip wheels and didn’t peel off as much as my friends (same car, same tire size) did peel off at another shop he went to a week ago.
6) They use HUNTER, they use the best, for the best outcome!
7) Performance shop, they will understand and work on any European car + also are known for more than just tires.
I will be going back to install a tune on my car soon.
I will recommend everyone I know to this shop as I’m an active BMW forum member.

These guys are great! Superb customer service and gets the job done quickly and efficiently. Reasonable pricing and (unlike most car repair shops) you don’t feel like you got cheated leaving this place. Small shop within walking distance to places to eat while you wait.
I had bought tires online and had them shipped here based on raving Unilocal reviews. They promptly called me to make an appointment when the tires had arrived. Installation was completed without any problems.