I worked with a young guy named Chad. He had amazing customer service and went out of his way to make calls and get us estimates to replace my laptop screen that my 4 yo busted. He did diagnostic tests to make sure it was only my screen that was busted and not the whole computer. We took it in on Monday afternoon and got it back by Thursday afternoon. Super quick and communication was awesome. Labor and replacement of laptop screen totaled $ 180.90. Not bad! I would definitely recommend this place to anyone needing a computer fixed.