Citibank

I love Citibank, but not this branch! I arrived at the bank and was glad it wasn’t busy as I was in a hurry; hence the reason for the 2 stars. I was greeted properly, but I was several feet away when the teller asked how could he help me. I would’ve appreciated him waiting until we were face to face before inquiring about the reason for my visit.
Secondly, while waiting for the teller to complete my transaction there was an elderly woman next to me waiting for assistance. A gentlemen who I assumed was either the bank’s manager or a personal banker hurried over to woman and proceeded to tell her that he was in a hurry and what did she need! I felt that was extremely rude and uncalled for. I deal w/​clients all day and would never advise one of them that I was busy.